High Peaks Resort

Mixed reports: some guests described rooms as clean and comfortable, but multiple reviews cited mold in the shower, pilled sheets, a dirty toilet seat, a bag of dog waste on a porch, and missed housekeeping — overall cleanliness is inconsistent.

Generally praised: staff were described as friendly, helpful and apologetic when issues arose (handled double-booking smoothly). Some guests noted poor responsiveness to text surveys, but overall frontline staff interactions were strong.

Consistently praised: waterfront/lakeside setting, walkable to downtown, great views and convenient access to activities and water equipment.

Several comments note dated rooms, worn furniture and flooring, moldy showers, sticking doors, lumpy beds, and poor soundproofing (connecting doors) — rooms need renovation and some are noisy or lack elevator access.

Strong amenity set noted: lake equipment, pool, beach, pedalos and kayaks included, welcome champagne and pleasant outdoor areas — guests appreciated available activities and facilities.

Perceived as overpriced by several guests: waterfront rooms carry a premium that many felt was not matched by room condition, housekeeping or responsiveness.

Limited mentions but generally positive: food described as 'pretty good' and guests appreciated welcome champagne; no major complaints reported about F&B.

Overall a mixed but largely positive stay driven by location, staff and amenities; however, dated rooms, housekeeping lapses, noise and perceived poor value tempered the experience.