Fairmont Le Manoir Richelieu

The cleanliness of the hotel was noted as lacking, particularly at the reception where the carpet was dirty.

The staff exhibited courteous service throughout the experience, making a positive impression despite some wait times.

The hotel is beautifully located by the St-Lawrence river with various activities nearby.

Rooms are comfortable with great views, although there were suggestions for additional amenities like microwaves.

Amenities like the pool and spa were enjoyed, though some facilities were noted to be cold.

The price of the buffet was noted as high, with mixed feelings about its quality compared to other hotels.

Food offerings, particularly the breakfast buffet, received praise for their variety and quality.

Overall, the experience was positive with some areas for improvement, particularly in service efficiency.