Name: Radisson Blu Hotel Zurich Airport
Address: Zurich Airport, Kloten, ZH, 8058, Kloten, 8058
Telephone: 41-44-8004040
Rating: 8.8

Radisson Blu Hotel Zurich Airport, Kloten | Member Rates | Dyme

Free WiFiWheelchair accessible parkingParking (limited spaces)Self parking (surcharge)Wheelchair-accessible van parkingBicycle parking available

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, Express check-out, Fireplace in lobby, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers

Location

Kloten, CH

Experience the perfect blend of comfort and sophistication at the Radisson Blu Hotel Zurich Airport, where your every need is catered to.

Relaxation and Wellness

Indulge in rejuvenating massages, body treatments, and facials that will leave you feeling refreshed and revitalized.

Culinary Delights

Savor exquisite meals at Filini Restaurant or enjoy 24-hour room service, ensuring that delicious dining is always just a call away.

Business and Event Facilities

With over 42,000 square feet of conference space and 52 meeting rooms, we cater perfectly to your business needs, making every event a remarkable success.

Don’t miss out on this exceptional stay—book your room at Radisson Blu Hotel Zurich Airport today!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.8

Excellent

354 reviews

Highlights

+Great location
+Practical access to the airport

Could Improve

–Unclean room conditions
–Poor service experience

Cleanliness7.7

The room felt unclean with dirty walls and stained bathroom fixtures.

Service9.6

Service was inconsistent, with issues regarding room service and responsiveness.

Location10.0

Great location within the airport complex, very convenient.

Room Quality8.6

Room needed significant repair with basic amenities missing.

Amenities8.6

Basic amenities lacking; missing items such as washcloths and snacks.

Value for Money9.6

Poor value considering the experience and service quality.

Food and Beverage7.7

Limited food options and poor room service experiences.

Overall Experience8.7

Overall experience was disappointing, influenced by multiple negative factors.

johnpasswater

NONE · Apr 2026

Radisson GRAY

Liked:This would be a very nice conveniently located hotel that is spoiled by the absence of any normal lighting. From the lobby to the rooms one can barely see. This coupled with the gray tones and absence of color make for a very dismal experience. The staff was nice and what we could see of the facility was clean, but turn on some lights!

via tripadvisor

U748SSmonicaw

Couples · Apr 2026

Poor customer service and failure to respond

Liked:I have stayed at Radisson Blu Zurich Airport previously – it is an ok hotel for an airport stopover. This time I booked two nights. I did not end up staying, but want to share my experience because it says so much about the hotel’s approach to customer service. I had two prepaid, non-refundable room bookings. Then my flights through the Middle East were cancelled (for obvious reasons). The hotel refused any refund, which they had a right to do. I was then able to re-book a new flight and contacted the hotel in good faith to request a change of dates rather than a cancellation. The hotel’s response was ‘sure’, but to do this via the online agent I used to book the room. So I did. The online agent confirmed there was availability and called to confirm. The hotel did not answer the call. The agent then sent a formal request to the hotel, asking for a response within 48 hours. I also followed up directly with the hotel. The hotel replied that the team would ‘do its best to assign the room to you according to your preferences’. The hotel then failed to respond within the 48 hour timeframe. From that point, the situation became increasingly frustrating. I contacted Radisson Customer Care. This did not help at all, flipping from offering a change at a much higher price (and for one booking only) - to asking for proof of cancellation, and ultimately redirecting me back to the online agent despite the agent already having done all they could, and all they needed to. And all though this, I kept receiving ‘we cant wait to welcome you’ messages from the hotel. The whole process dragged over three weeks. The hotel and its customer service showed a lack of clear, consistent communication and ownership. The process required multiple follow-ups, involved shifting positions, and ultimately resulted in no resolution. The final response from Radisson Blu was simply disingenuous - 'As the reservation remains prepaid and non-refundable, there are therefore no further modifications that can be processed from our side.' Which is simply untrue. Clear and consistent customer service is just as important as the stay itself, and in this case it was poorly lacking. I won't be using Radisson again.

via tripadvisor

FrequentTraveller034

Couples · Apr 2026

Convenient, but expensive

Liked:We chose this hotel because of its walking distance from the terminal at Zürich Airport. Other than its convenience, nothing truly special, in fact, a bit sterile looking. Staff were friendly. But the hotel is expensive for the basic type room available and this does not even include breakfast! However, I would stay here again if I had an early morning flight, as was our case.

via tripadvisor

zoranc314

Business · Mar 2026

No comment

Liked:entered the hotel restaurant at 6 pm and I was the 3rd person in the restaurant. my food arrived at 18:50, when I asked why it was so late, the waitress told me that there were many orders, but when I arrived there was no one there. ok the food was brought to me, I think the hotel maid would have prepared it better. Hotel, desperate.

via tripadvisor

Location

How to Find Us

Zurich Airport, Kloten, ZH, 8058

Kloten · CH

41-44-8004040

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Parking height restrictions apply. </li><li>Contactless check-out is available.</li> </ul>

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