Kiwengwa · TZ

Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

Name: Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive
Address: Kiwengwa, Kiwengwa, 3400
Rating: 8.6

8.6

Excellent169 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Kiwengwa, TZ

Luxurious Accommodation

Neptune Pwani Beach Resort & Spa in Kiwengwa, Zanzibar offers beautifully decorated rooms with modern amenities and stunning views from furnished balconies.

Relaxation & Wellness

Indulge in ultimate relaxation at the Earth & Rain Spa with a variety of treatments, sauna, steam bath, and pools to rejuvenate your mind and body.

Culinary Delights

With 6 restaurants serving a range of cuisines from local to Indian and Thai, and 3 bars, your taste buds will be delighted throughout your stay.

Experience the epitome of luxury and relaxation at Neptune Pwani - book now for an unforgettable getaway!

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Location

How to Find Us

Kiwengwa

Kiwengwa · TZ

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. A deposit may be required at the property.

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Kiwengwa · TZ

Neptune Pwani Beach Resort & Spa Zanzibar - All Inclusive

8.6

Excellent169 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Kiwengwa, TZ

Luxurious Accommodation

Neptune Pwani Beach Resort & Spa in Kiwengwa, Zanzibar offers beautifully decorated rooms with modern amenities and stunning views from furnished balconies.

Relaxation & Wellness

Indulge in ultimate relaxation at the Earth & Rain Spa with a variety of treatments, sauna, steam bath, and pools to rejuvenate your mind and body.

Culinary Delights

With 6 restaurants serving a range of cuisines from local to Indian and Thai, and 3 bars, your taste buds will be delighted throughout your stay.

Experience the epitome of luxury and relaxation at Neptune Pwani - book now for an unforgettable getaway!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.6

Excellent

169 reviews

Highlights

+Friendly, attentive staff (several staff named, notably Allen)
+Beautiful gardens and beachfront location with many sunbeds
+All-inclusive package with multiple restaurants; accommodating chef and good drinks
+Clean, spacious rooms with balconies and comfortable beds
+Good pools, swim-up bar and evening entertainment

Could Improve

–Serious food-hygiene concerns / multiple reports of guests becoming ill
–Occasional limited food selection despite some good options

Cleanliness7.5

Rooms described as clean, but serious food-hygiene incidents were reported by multiple guests, lowering overall cleanliness impression.

Service9.2

Staff repeatedly praised as friendly, hospitable and attentive (names like Allen highlighted); frequent room servicing and beach attendants noted.

Location9.2

Beachfront setting with beautiful gardens and plentiful sunbeds; entertainment and bars located by the beach, strong positive location sentiment.

Room Quality9.2

Rooms described as excellent: large bedrooms, balconies, four-poster beds, clean and comfortable.

Amenities9.2

Multiple restaurants, pools with swim-up bar, evening entertainment and well-maintained grounds reported as strong amenities.

Value for Money9.2

All-inclusive offering appreciated; good beverages and generous measures noted, guests felt they received strong value overall.

Food and Beverage6.0

Mixed reports: some guests praised food and an accommodating Indian chef, but multiple guests reported sickness consistent with food poisoning and serious food-hygiene concerns.

Overall Experience9.2

Majority of reviews describe an excellent, relaxing stay with warm staff and pleasant grounds; however, food-hygiene reports tempered the experience for some guests.

Fatema

Family With Children · Aug 2026

I will come back in shallah ❤️

Liked:I really appreciated how helpful and cooperative all the staff were, from the reception team to the housekeeping staff. Everyone was incredibly friendly, welcoming, and always smiling. A special mention and thanks to Mr. Moussa and Ali from the Concierge team for their exceptional service and kindness.

Disliked:The main downsides were the frequent power cuts, which were quite inconvenient. The prices were also quite high, especially for transportation. Additionally, the bathroom extractor fan was very loud and could be disturbing.

via Nuitee

666nitib

Couples · Mar 2026

Best all inclusive holiday at a five star resort

Liked:Excellent hotel, friendly ,clean and the staff were extremely hospitable. All inclusive holiday Food was great and the chef at the Indian restaurant was extremely accommodating for vegetarian food My husband and I tried all 4 restaurants at the resort and they were all very good

via tripadvisor

500Goldie

Friends Getaway · Mar 2026

Excellent holiday, but flights were a nightmare.

Liked:We went to Zanzibar on 29th January for two weeks. The resort was excellent. unusual accommodation, with loads of green areas, trees etc. The buildings were two stories , four rooms upstairs , four downstairs. The buildings were unique, from outside they were built from logs etc with thatched roofs. Sounds odd, but when you got into the rooms they were excellent, large bedroom with table and chairs, a desk, another unit with fridge etc,. and a massive balcony with nice seats and a great view, and a large bathroom with walk in shower The four poster bed was great, complete with Mosquito net. The staff came in twice a day, once to clean the room, make the bed, change the towels (including beach towels), topping up soft drinks and water in the fridge. The second time to tidy up again and put the mosquito net into place. The food was average, not a great selection, but there was food being cooked outside which was usually good. Several restaurants, all inclusive was excellent, good bottled beer, spirits were good with large measures if you wanted them. Pools were good, swim up bar. Entertainment at night, right by the beach, restaurant and bars. Loads of sunbeds on the beach, the staff look for you heading towards the sunbeds, and bring mattresses over. Waiters on the beach bringing drinks. All in all a very good experience. The flights however were a disaster, but that's another story

via tripadvisor

christiangW2525AF

Family · Mar 2026

Very poor food hygiene

Liked:Serious Food Hygiene Issues We stayed at Neptune Pwani Beach Resort & Spa for three weeks and experienced serious problems with food hygiene. All six people in our group became sick multiple times during the stay with symptoms consistent with food poisoning. We also witnessed guests vomiting near the beach and at shared toilets, and several other guests told us they had also been sick after eating at the resort. This was clearly not an isolated incident. Based on our experience and what we observed, the food hygiene standards at this resort appear to be very poor.

via tripadvisor

Location

How to Find Us

Kiwengwa

Kiwengwa · TZ

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.