Crowne Plaza Hotel Philadelphia - King of Prussia by IHG

Mixed reviews on cleanliness; some found rooms very clean, others noted issues with amenities.

The staff were consistently described as friendly and professional, indicating high service quality.

Guests appreciated the hotel's accessible location near public transport and shopping.

Some issues were reported regarding room amenities and layout, particularly for handicapped rooms.

Positive feedback on breakfast and overall amenities; however, some guests desired more.

Discontent regarding additional charges that were unexpected, leading to concerns about overall value.

Guests highlighted the breakfast variety and quality, particularly the hot buffet.

Overall experience was broadly positive but marred by specific issues reported by some guests.