Name: The Palms Hotel
Address: 820 White Street, Key West, FL 33040
Telephone: +1 305-294-3146
Rating: 8.4

The Palms Hotel, Key West | Member Rates | Dyme

WiFi availableFree WiFiSwimming poolOutdoor poolHeated poolPool bar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, Room service

Location

Key West, us

Luxurious Key West Hotel with Heated Pool and Free Breakfast

Heated Swimming Pool and Continental Breakfast: Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside.

Comfortable Rooms with Amenities: Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience.

Convenient Amenities and Nearby Attractions: Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away.

Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.4

Excellent

3,260 reviews

Highlights

+Clean and well maintained
+Friendly staff
+Central location
+Nice amenities

Could Improve

–High prices
–Small room size
–Limited breakfast options

Cleanliness8.2

Mentioned in several reviews as clean and well maintained.

Service9.2

Friendly staff mentioned frequently in reviews.

Location9.2

Consistently praised for being central and accessible.

Room Quality7.7

Some reviews described rooms as small or lacking certain amenities.

Amenities8.7

Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.

Value for Money7.7

Cited as expensive for the experience offered; some reviews pointed out inadequate value.

Food and Beverage7.7

Breakfast quality received mixed reviews; more variety needed.

Overall Experience8.7

General sentiment was positive with many guests expressing a desire to return.

Susan

Solo Traveller · Aug 2026

Always feel at home at The Palms 🩷

Liked:The Palms Hotel feels like my home away from home. The location is perfect, with bikes available right on site and everything close by. The rooms are always clean and cozy, the breakfast is great, and the pool is so refreshing. The staff are wonderful—friendly, helpful, and welcoming. I stay here every time I visit Key West and wouldn’t stay anywhere else!

via Nuitee

Jennifer

Family With Children · Aug 2026

We had an amazing time! The hotel was close enough to everything and far enough to be able to fully relax and not feel l

via Nuitee

Porter

Solo Traveller · Jul 2026

Liked:Great location great staff onsite pool vant wait to go back

Disliked:Nothing

via Nuitee

Shauna

Family With Children · Jul 2026

Amazing, loved it. Just Great

Liked:Hotel was so lovely and quaint. It was just lovely and We all really enjoyed it. Only thing for us, was the breakfast wasn't the greatest. Not that for some, may have been amazing, but 3 out of 4 of us, we just had a cereal. Done the job, got us sorted, but if you are big into a big breakfast and fussy, you may struggle. But we got by which was fine

Disliked:Nothing

via Nuitee

Location

How to Find Us

820 White Street

Key West · us

+1 305-294-3146

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests with same-day bookings must arrive before 22:00. Guests must be 21 years of age or older to check-in. Guests younger than 21 years of age must stay with a parent or guardian. Please note that credit card holder must be present at check-in. Please note a maximum of 2 pets are permitted. Only dogs 35 pounds or less can be accommodated. A fee will be charged for each pet per night plus tax. Select breeds cannot be accommodated. Contact hotel for details. Please be advised that, even though we are Pet Friendly, we have pet fees and limited Pet-Friendly Rooms. Here is our Pet Fee Chart: *The nightly rate is:* Pets up to 40 pounds – $35.00 + tax per night. Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night. Pets 60+ pounds – $55.00 + tax per night. *Long-Term Stay Pet Policy:* 4 nights & over (pets up to 40 pounds) – $125.00/stay 4 nights & over (pets from 40 – 60 pounds) – $150.00/stay 4 nights & over (pets 60+ pounds) – $185.00/stay Reservations with more than one (1) dog or a Single dog over the size of over 40lb are required to get a King Room, Double Room, Family Suite, or Ashe Cottage. Pets are only allowed on the first floor, because of this, the hotel has a limited amount of pet-friendly rooms. A request at the moment of booking is highly encouraged to guarantee your pet-friendly room. Pets are NOT ALLOWED inside the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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