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Hyatt Centric Key West Resort & Spa

Key West · us

Hyatt Centric Key West Resort & Spa

8.7
Excellent732 reviews
  1. Hotel Collection
  2. /Hotels in Key West
  3. /Hyatt Centric Key West Resort & Spa
ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolPool sun loungers

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Guest education on local ecosystems and culture, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Key West, us

Waterfront Resort with On-Site Spa and Fitness Centre

Located on Key West Island, the Hyatt Key West Resort and Spa offers a luxurious escape with a private balcony in every room and complimentary WiFi.

Relaxing Spa Services and Outdoor Activities

Indulge in pampering treatments at the on-site Jala Spa, including body wraps and deep tissue massages. Rejuvenate at the outdoor pool and hot tub, or explore water activities like scuba diving and jet boats.

Gourmet Dining Options

Savor coastal dishes at Shor American Seafood Grill or sip cocktails at Blue Mojito Pool Bar and Grill. With Duval Street's attractions just a short walk away, the resort offers the perfect blend of relaxation and entertainment.

Book your stay at Hyatt Key West Resort and Spa for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

601 Front Street

Key West · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Note: Breakfast is still available but only with the breakfast package (which includes two entrees, two coffees, two juices, and taxes and gratuities). Please note a daily service fee of $65.25 will be charged daily to cover sustainable, reusable water bottles in your guestroom; access to pool noodles, inflatable floats, & floating dock; welcome drink; 2 hour bike rental, access to beach fire pit; ponchos & umbrellas; premium press access to press reader; hydration stations around the resort; afternoon poolside refreshments & chilled towels; on site weekly activities & entertainment; beach chairs for excursions; live music featuring local & regional favorites; access to CoCo's Monkey Adventures - a local connection for those who like to adventure; access to beach and beach chairs on Blue Mojito and Shor beach; library & board games available daily on the porch; on site jet ski, golf cart, & fishing charter access; poolside food & beverage service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Tue, May 26, 2026 until Thu, May 28, 2026

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HYATT CENTRIC KEY WEST RESORT & SPA

Guest Reviews

What Guests Say

8.7

Excellent

746 reviews

Highlights

  • +Friendly staff
  • +Great location

Could Improve

  • –High prices
  • –Overpriced parking
Cleanliness8.2

The property is extremely clean but not upscale or luxurious.

Service9.2

The leadership team is friendly and helpful, providing professional service throughout the stay.

Location9.2

The location is excellent, right by the harbor with great views.

Room Quality8.7

Rooms are spacious, comfortable, and well-appointed with beautiful views.

Amenities8.7

Great amenities including a pool, bar, and restaurant options.

Value for Money8.1

Perceived as overpriced for the quality relative to other places on the island.

Food and Beverage8.7

Good food quality with excellent service at dining venues.

Overall Experience8.9

Overall a delightful experience with a genuine recommendation for visitors.

Ilhami Can

Couple · May 2026

9

Good value for your money

Liked:Staff members at restorant was kind friendly and helpful. Specially Mr. Mevlut and Mrs. Natalie were excellent . The host was cheerfull and they all provided an excellent service , we did not bother to go to an other restaurant with their service
Disliked:Beach bar could serve some hot beverages too like espresso.

via Nuitee

Kirk

Couple · May 2026

10
Liked:The lady that checked us in was very nice curly hair from Pennsylvania

via Nuitee

801elliots

Business · May 2026

2

DON'T TRY TO CANCEL

Liked:With humility, I tried to cancel a booked reservation 7 months in advance. I received nothing more but "we can't it's Hotel Policy." I explained the administrative error in booking and reminded the hotel that I am a repeat guest that has spent thousands of dollars at the hotel. I was told management would contact me, and I was completely ignored. Is the Hyatt in Key West so concerned about being unable to book a room with 7 months notice? Is it better practice to ignore a customer who can no longer make that trip and leave the room empty. Would the Hyatt consider simply just try to rebook the room and refund me the money or provide a credit??? Terrible and insensitive customer service.

via tripadvisor

K1507RValanc

NONE · May 2026

10

Great hotel with amazing views and a resort vibe

Liked:Hotel was beautiful, very friendly staff. Great location with a resort vibe. Water sports and scooter/golf cart rentals right at the hotel. Great for a couples get away or a family vacation. The room was outstanding. Upgrading to a full ocean view was well worth it (see picture of the view). I’ve stayed at other Key West hotels and the Hyatt was the overall best. Will definitely be back. Went with my wife and next time will bring the kids.

via tripadvisor