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Hotel Shanker-Palatial Heritage Kathmandu

Kathmandu · NP

Hotel Shanker-Palatial Heritage Kathmandu

8.9
Excellent1,097 reviews
  1. Hotel Collection
  2. /Hotels in Kathmandu
  3. /Hotel Shanker-Palatial Heritage Kathmandu
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 10:00 AM · Until 01:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Kathmandu, NP

Luxurious Stay near Narayanhiti Palace Museum

Outdoor Pool and Spa: Enjoy a relaxing swim in the outdoor pool or indulge in a rejuvenating spa treatment at Hotel Shanker.

Convenient Location: Just a short drive away from popular attractions like Thamel and Durbar Marg, and only 25 minutes from Kathmandu International Airport.

Fine Dining Options: Choose from four dining venues offering a variety of cuisines, including Nepalese, Asian, and Continental dishes. Don't miss the chance to unwind at Kunti Bar or Poolside Bar for evening snacks and beverages.

Experience the perfect blend of luxury and convenience at Hotel Shanker. Book your stay now for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

Lazimpat

Kathmandu · NP

Policies

Good to Know

Check-in & Check-out

Check-in from 10:00 AM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.9

Excellent

1,097 reviews

Highlights

  • +Friendly, attentive staff (special mention of Roshan)
  • +Amazing breakfast/buffet
  • +Historic, attractive building and pool area
  • +Comfortable, modern rooms
  • +Great central location
  • +Good value and affordable spa services
  • +Thoughtful gestures (birthday cake/banner)

Could Improve

  • –Occasional electrical shortages
  • –Hallway smell reported on one day
  • –Early-breakfast hostess/entrance sometimes unmanned
  • –Spa hair services inconsistent
  • –Driveway/walk from street may be difficult for mobility
  • –Minor maintenance noise on one floor
Cleanliness8.3

Generally clean with praise for housekeeping; one review noted a hallway smell on the last day which slightly lowered perceived cleanliness.

Service9.5

Outstanding, repeatedly praised — staff described as courteous, attentive and compassionate (special mention of Roshan); reception and catering staff highlighted positively.

Location9.0

Excellent central location near Thamel, palaces and temples; convenient for visitors though driveway/walk to street may be an issue for mobility and mapping/travel times may be misleading.

Room Quality9.0

Rooms described as modern, spacious and comfortable; guests enjoyed the pool-side dining and comfortable bedroom facilities.

Amenities8.4

Strong amenities (pool with bar/restaurant, spa, bakery/celebration gestures) but occasional electrical shortages, maintenance work and some inconsistent spa/hair service reduced the score slightly.

Value for Money9.0

Viewed as very good value — guests specifically called it good value and noted affordable spa services and broad food variety.

Food and Beverage8.8

Breakfast and buffet widely praised as extensive and amazing; some menu items were hit-or-miss and early breakfast host/entrance desk sometimes unmanned.

Overall Experience9.2

Highly positive overall stay: warm hospitality, memorable service, beautiful historic setting and repeat-stay intent despite minor hiccups.

mark

Family With Children · Oct 2026

10

A little piece of colonial history.

Liked:A lovely colonial hotel. Staff were very helpful and made you feel super welcome. Great and varied breakfast. Spacious rooms.
Disliked:Nothing, highly recommend.

via Nuitee

Amul Pandit

Solo Traveller · Oct 2026

10
Liked:Warm hospitality, delicious food

via Nuitee

philippa

Couple · Oct 2026

10
Liked:Beautiful heritage property with lots of old world charm, excellent customer service and delicious food.

via Nuitee

Lynda

Couple · Oct 2026

10

Would thoroughly recommend this lovely hotel with excellent well trained staff

Liked:The Shankar’s staff were polite and friendly. Nothing was too much trouble. Rooms were large and the bed comfortable. I counted 22 light switches, so a light combination to suit everyone. The shower was roomy and had two shower heads. We had a few power cuts when we were there which lasted minutes, but there were 2 emergency lights in hallway and toilet so not left in the dark. The hotel is undertaking renovations so maybe that’s why. It wasn’t a problem. Buffet dinner is really nice, with the soup being exceptional.
Disliked:There is a small gym area in the spa section. , It has three machines. However, the air-con doesn’t work, there are no sanitisers for the equipment, no towels or cups for water. It could be upgraded at small cost

via Nuitee

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