Hotel Indigo Karuizawa by IHG | Member Rates

Name: Hotel Indigo Karuizawa by IHG
Address: 18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111, Karuizawa, 389-0111
Telephone: 81-267421100
Rating: 9.2

Hotel Indigo Karuizawa by IHG | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantFull-service spa

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Full-service spa, Fireplace in lobby, Free WiFi, 24-hour front desk, Designated smoking area, Concierge service

Location

Karuizawa, JP

Walkability

Walk

Indulge in the ultimate getaway at Hotel Indigo Karuizawa by IHG, where relaxation and luxury unite in a stunning setting.

Revitalize at the Spa

Experience pure bliss with our rejuvenating spa services that include massages, body treatments, and facials designed to refresh your mind and body.

Culinary Delights

Savor authentic Italian cuisine at KAGARIBI, complemented by a vibrant bar/lounge and enchanting garden views. Enjoy a delightful buffet breakfast every morning and satisfy your cravings at our café.

Comfort & Convenience

Retreat to one of our 155 air-conditioned rooms equipped with modern amenities like flat-screen TVs and minibars. Additional features such as complimentary Wi-Fi, concierge services, and free self-parking ensure a seamless stay.

Unwind, savor, and create unforgettable memories at Hotel Indigo Karuizawa. Book your escape today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

1,321 reviews

Highlights

+Friendly and helpful staff
+Beautiful hotel facilities

Could Improve

–Limited restaurant options
–Inconsistent food quality

Cleanliness8.8

Comments on cleanliness were mixed, with mentions of slight issues, but overall well-maintained.

Service10.0

Many reviews highlighted the friendly and helpful staff.

Location9.3

Location received praise but noted that it may be inconvenient for non-drivers.

Room Quality9.7

Rooms described as comfortable and well-designed.

Amenities9.2

Amenities generally appreciated, though some limitations on facilities were noted.

Value for Money8.7

Some reviews mention the hotel’s pricing as not reflecting overall experience.

Food and Beverage8.3

Food quality varied; breakfast received mixed reviews regarding variety.

Overall Experience9.7

Most reviews conveyed a very positive overall experience despite minor issues.

Lavinia

Solo Traveller · Jun 2026

Perfectly restful stay, appreciate the spirit of omotenashi from the staff!

Liked:- Very tranquil and restful; absolutely gorgeous architecture melding with the natural and beautiful environment of Karuizawa. - Room and bed were very comfortable. - Excellent and hospitable service from the staff members. - Hotel shuttle was convenient and reliable. - Amazing food; loved that local produce was featured prominently and you could taste the freshness and delicacy in the cooking. Enjoyed my dinners in the hotel and the breakfast buffet was beautiful too — great range of both Western and Japanese options. - Lovely onsen and having the option to use the gym is great too — interestingly, they have a rower machine!

Disliked:- It would be a huge bonus if the gym could have more machines and equipment.

via Nuitee

NILI

Family With Children · Jun 2026

We highly recommend staying at Indigo. It's an amazing resort hotel.

Liked:We liked everything about Indigo. The staff greeted us pleasantly upon arrival, the lobby and property are amazing, comfortable and pleasant architecturally. We had treatments at the Spa and it was exceptional.

Disliked:We liked everything.

via Nuitee

Sun

Couple · Jun 2026

Very pleasant and relaxing stay.

Liked:We love the tomato cheese omelette at the breakfast. The spread has a great mixture of local, Japanese and Western favorites. The hotel staff overall are very friendly. The front desk was keen to ask us to upgrade (at our costs) though...

Disliked:We enjoyed using the gym but not enough equipments.

via Nuitee

Hao Chen

Couple · May 2026

It’s one of the best experiences we have ever had!

Liked:Everyone is super helpful and willing to take heed The room is spacious and clean Public area is comfy and dream like In room dining and breakfast are both highly recommended!

Disliked:Everything is perfect and smooth

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Indigo Karuizawa by IHG

LowHigh

High Carbon

Hotel Indigo Karuizawa incorporates sustainable building materials, such as Nagano-grown karamatsu timber, and practices tree transplantation during development. The property also features local sourcing for its restaurant and is installing EV charging stations. [Note: Practices reported but not independently verified.]

Hotel Indigo Karuizawa utilizes Japanese larch timber, or karamatsu, grown in Nagano Prefecture, for 80% of its wood material in the main structure, contributing to carbon emission reduction

Many trees at the hotel's construction site were transplanted rather than cut down

The hotel employs the "Summit HR method" for its architecture, which stores CO2 in trees

Hotel Indigo Karuizawa plans to install new EV charging stations in its parking lot between May 12 and June 13, 2025

The hotel's restaurant, KAGARIBI, emphasizes local food culture by using locally sourced ingredients from Karuizawa

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

Karuizawa · JP

81-267421100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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Guest Reviews

What Guests Say

9.2

Exceptional

1,321 reviews

Highlights

+Friendly and helpful staff
+Beautiful hotel facilities

Could Improve

–Limited restaurant options
–Inconsistent food quality

Cleanliness8.8

Comments on cleanliness were mixed, with mentions of slight issues, but overall well-maintained.

Service10.0

Many reviews highlighted the friendly and helpful staff.

Location9.3

Location received praise but noted that it may be inconvenient for non-drivers.

Room Quality9.7

Rooms described as comfortable and well-designed.

Amenities9.2

Amenities generally appreciated, though some limitations on facilities were noted.

Value for Money8.7

Some reviews mention the hotel’s pricing as not reflecting overall experience.

Food and Beverage8.3

Food quality varied; breakfast received mixed reviews regarding variety.

Overall Experience9.7

Most reviews conveyed a very positive overall experience despite minor issues.

Lavinia

Solo Traveller · Jun 2026

Perfectly restful stay, appreciate the spirit of omotenashi from the staff!

Disliked:- It would be a huge bonus if the gym could have more machines and equipment.

via Nuitee

NILI

Family With Children · Jun 2026

We highly recommend staying at Indigo. It's an amazing resort hotel.

Disliked:We liked everything.

via Nuitee

Sun

Couple · Jun 2026

Very pleasant and relaxing stay.

Disliked:We enjoyed using the gym but not enough equipments.

via Nuitee

Hao Chen

Couple · May 2026

It’s one of the best experiences we have ever had!

Liked:Everyone is super helpful and willing to take heed The room is spacious and clean Public area is comfy and dream like In room dining and breakfast are both highly recommended!

Disliked:Everything is perfect and smooth

via Nuitee