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hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Hotel Indigo Karuizawa by IHG

Karuizawa · JP

Hotel Indigo Karuizawa by IHG

9.2
Exceptional1,321 reviews
  1. Hotel Collection
  2. /Hotels in Karuizawa
  3. /Hotel Indigo Karuizawa by IHG
Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantFull-service spa

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Full-service spa, Fireplace in lobby, Free WiFi, 24-hour front desk, Designated smoking area, Concierge service

Location

Karuizawa, JP

Walkability

42
Walk

Indulge in the ultimate getaway at Hotel Indigo Karuizawa by IHG, where relaxation and luxury unite in a stunning setting.

Revitalize at the Spa

Experience pure bliss with our rejuvenating spa services that include massages, body treatments, and facials designed to refresh your mind and body.

Culinary Delights

Savor authentic Italian cuisine at KAGARIBI, complemented by a vibrant bar/lounge and enchanting garden views. Enjoy a delightful buffet breakfast every morning and satisfy your cravings at our café.

Comfort & Convenience

Retreat to one of our 155 air-conditioned rooms equipped with modern amenities like flat-screen TVs and minibars. Additional features such as complimentary Wi-Fi, concierge services, and free self-parking ensure a seamless stay.

Unwind, savor, and create unforgettable memories at Hotel Indigo Karuizawa. Book your escape today!

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hotel Indigo Karuizawa by IHG

LowHigh
High Carbon

Hotel Indigo Karuizawa incorporates sustainable building materials, such as Nagano-grown karamatsu timber, and practices tree transplantation during development. The property also features local sourcing for its restaurant and is installing EV charging stations. [Note: Practices reported but not independently verified.]

Hotel Indigo Karuizawa utilizes Japanese larch timber, or karamatsu, grown in Nagano Prefecture, for 80% of its wood material in the main structure, contributing to carbon emission reduction
Many trees at the hotel's construction site were transplanted rather than cut down
The hotel employs the "Summit HR method" for its architecture, which stores CO2 in trees
Hotel Indigo Karuizawa plans to install new EV charging stations in its parking lot between May 12 and June 13, 2025
The hotel's restaurant, KAGARIBI, emphasizes local food culture by using locally sourced ingredients from Karuizawa

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111

Karuizawa · JP

81-267421100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>

Why Dyme

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HOTEL INDIGO KARUIZAWA BY IHG

Guest Reviews

What Guests Say

9.2

Exceptional

1,321 reviews

Highlights

  • +Friendly and helpful staff
  • +Beautiful hotel facilities

Could Improve

  • –Limited restaurant options
  • –Inconsistent food quality
Cleanliness8.8

Comments on cleanliness were mixed, with mentions of slight issues, but overall well-maintained.

Service10.0

Many reviews highlighted the friendly and helpful staff.

Location9.3

Location received praise but noted that it may be inconvenient for non-drivers.

Room Quality9.7

Rooms described as comfortable and well-designed.

Amenities9.2

Amenities generally appreciated, though some limitations on facilities were noted.

Value for Money8.7

Some reviews mention the hotel’s pricing as not reflecting overall experience.

Food and Beverage8.3

Food quality varied; breakfast received mixed reviews regarding variety.

Overall Experience9.7

Most reviews conveyed a very positive overall experience despite minor issues.

NICOLAS

Couple · May 2026

10
Liked:Everything was great!
Disliked:Everything was nice and the quality was good. The staff was exceptional (reception, coockers, cleaning and maintenance staff, waiters) The dining room is a little noisy but not important because the Food is excellent and the atmosphere is magic.

via Nuitee

Lay khim (Sarah)

Couple · May 2026

7

Food is not so convenient for long stay of 1 week

Liked:Staff and environment
Disliked:Pillows were of inferior quality even after they change my pillow. I had stiff neck after 1 night. I used the couch cushion.

via Nuitee

Elias

Couple · Apr 2026

10

Incredible hotel .. a must in Karuizawa!

Liked:Incredibly well run. Beautiful hotel , impeccable, super friendly staff in an environment that is just perfect for. Great place
Disliked:The hours of the shuttle bus..

via Nuitee

Michal

Couple · Apr 2026

10

9.8/10 in general. 10 out of 10 for cost-performance. 100% will return.

Liked:Hotel Indigo Karuizawa offers EXCEPTIONAL value for what it offers. I was looking for a perfect weekend to celebrate my wife's 40th birthday and the choice of this place was spot on. SPA by HARNN offers exceptional treatments at very reasonable prices. What is more, staff and the therapists are super welcoming, so it is so easy to relax and enjoy yourself. Additionally, wonderful onsen at the premises offers both indoors and outdoors basins, sauna and cold plunge, which allows for relaxation even if you don't plan to use the SPA treatments. Hotel staff was very kind and helpful and if you don't speak Japanese, they got you covered as all the staff we met offered communication in English (which was not needed, but still worth praising). Breakfast buffet offered wide selection of food and it is super easy to find something for yourself whether you crave savory or sweet things. Dinner at the restaurant was also very enjoyable, with decent choice of dishes. Also, hotel itself is beautifully designed so it's that's another thing that elevates the overall experience when you stay there. I would highly recommend Hotel Indigo Karuizawa if you look for weekend retreat (or longer stay) to catch some breath, enjoy onsen and SPA and charge your batteries in the beautifully designed place.
Disliked:TWO MINOR THINGS. Some dishes at the restaurant was priced a little bit to high for what they offered (for example, current Neapolitan pizza should be cheaper or should be better and stay at the same price - for 2700JPY you can eat top Margherita pizza in Tokyo - the one served, was tasty, but was not worth that much). Coffee machine (by Illy) was kinda poor, splashing water all over the place, producing very small and not super tasty coffee. It's a shame as the room and all other amenities were superb, so this tiny things throws a bit of an unnecessary shadow on that. Maybe bullet-proof nespresso would be better or a kettle and high quality coffee in disposable pour-over bags.

via Nuitee