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Phuket Orchid Resort and Spa

Karon · TH

Phuket Orchid Resort and Spa

8.4
Excellent248 reviews
  1. Hotel Collection
  2. /Hotels in Karon
  3. /Phuket Orchid Resort and Spa
Free WiFiFree self parkingConference spaceFree newspapers in lobbyFull-service spaFull-service spa

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Supervised childcare/activities, Gift shops or newsstand, Shopping on site, Conference space, Breakfast available (surcharge)

Location

Karon, TH

Relax at the Full-Service Spa

Indulge in pampering at the resort's spa, perfect for unwinding and rejuvenating during your stay.

Dining Delights and Entertainment

Savor international cuisine at Le Bayon restaurant, enjoy room service or grab snacks at the coffee shop. End your day with a drink at the bar while enjoying the arcade/game room.

Convenient Amenities and Services

From limo service to airport shuttles, this resort has you covered. Stay connected with complimentary wireless internet and enjoy the convenience of in-room refrigerators and LCD TVs.

Book your blissful stay at Phuket Orchid Resort and Spa for a luxurious beach getaway!

Loading rooms and rates...

Location

How to Find Us

34 Luangphochuan Road, Muang District, Karon, Phuket, 83100

Karon · TH

+66 76 358 333

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

248 reviews

Highlights

  • +Great family-friendly amenities
  • +Helpful and friendly staff

Could Improve

  • –Room odor issues
  • –Dinner quality below expectations
Cleanliness7.8

The room had a strong mold smell that affected the overall perception of cleanliness.

Service9.3

Staff was friendly, attentive, and went out of their way to assist with room changes and dining questions.

Location8.8

Convenient location with easy access to the beach and local eateries.

Room Quality7.8

Rooms were large and clean, but had a noticeable mold odor.

Amenities9.3

Fantastic pools, waterslides, and a Starbucks cafe greatly enhanced the experience.

Value for Money8.2

Good value given the hotel's size and amenities, though dinner options were not great.

Food and Beverage7.3

Dinner was noted to be below average; recommend exploring nearby restaurants instead.

Overall Experience8.8

Despite some issues, the overall experience was enjoyable and served its purpose for a family vacation.

chaffmonkey

Family · Apr 2026

10

Wonderful place 😁

Liked:Wonderful location right next to a beautiful beach staff are friendly as is everyone in Thailand. The room was well presented had everything you need shampoo, hair conditioner, body lotion and body wash. The room service was excellent, they changed the room every day. New towels every day wonderful tidied up the room, left it in an excellent state and was overall brilliant experience. Bell boys were good bringing the stuff up to your room. And there's got to be particular attention paid to the bar staff and restaurant staff who work hard in extreme heat for not a lot of money and give a brilliant service, always with a smile. In particular Riff and Ball were awesome for us as they looked after us very very well. I highly recommend this hotel as a great place to say. Yes some of the drinks and food at the hotel may be overpriced a little but it's still Thailand and it's cheap. But if you just walk outside the hotel there's lovely restaurants to eat from all of them, we never had a single piece of bad food or drink. You walk up and down the coastline there's some wonderful restaurants to eat, they're all really well recommended. Wewent up to Patong to the shopping that's awesome all around there so that's only 300 baht to get there well worth it awesome Hotel come here.

via tripadvisor

Adventure13861677962

Family · Apr 2026

10

The best family hotel

Liked:I been here at Phuket Orchid Resort &Spa many yime

via tripadvisor

sarasr2026

Family · Apr 2026

2

Extremely disappointing Hotel Expereince

Liked:My stay at Orchid was extremely disappointing due to the on-site tourism desk near reception (blue shirt staff). After being scammed by an external agency (Nice N Easy) across the street, the hotel representative(Chantana) advised me to only book through their desk, claiming it was safer and that the hotel would support us if anything went wrong. Trusting this, I rebooked the same trip for 8600 baht (almost double the 4400 baht I originally paid). However, the experience was misleading: We were greeted and checked in by Alex at the site, instead of informing us during check in that all activities were cancelled, she boarded us on the boat, took us to the beach then informed us that our plans have drastically been changed. My package included 2 activities and 2 snorkeling sites, but we only received 1 snorkeling site and limited alternatives We were told all water activities were canceled due to weather, despite this being known all month The replacements swing, or massage) were not suitable, especially as I was traveling with children Instead of proper compensation, we were offered 450 baht drinks for activities worth ~2000 baht+ Even worse, I later saw other guests doing water activities. When I requested a fair price adjustment based on what we actually received, the agency refused, claiming I “accepted” the drinks instead. The hotel manager’s response was simply that I could call the police. This felt like being passed from one scam to another. ⚠️ Be very cautious — booking through the hotel tour desk does NOT guarantee legitimacy or support, do not choose any premium packages, and ask them to call the beach to cover the :weather and tides as they are all aware of the conditions before you arrive to the site. Shame on chantana and the Phuket Orchid staff and SHame on Alex from the banana beach and their deceitful tactics

via tripadvisor

_H3405EU

Family · Mar 2026

10

My second home

Liked:Lilly Gift Kaimook and Netty staff at the front desk very kind and friendly. This is 5th time for me to stay here every time when I came back to here. They are can remember me really feel like home 🏡

via tripadvisor

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