Waterfront Suites Phuket by Centara

Rooms frequently described as clean and serviced daily, though a few guests reported mouldy air-conditioning and recent paint smells.

Staff repeatedly praised as very friendly, helpful and responsive (reception singled out as excellent; prompt repairs when issues arose).

Consistently highlighted as an excellent location — close to the beach, restaurants, shops and convenient for families.

Rooms are spacious and large but several complaints: hard beds, dated furniture, loud air-conditioning, water leakage on balconies and inconsistent shower temperatures.

Pool and apartment kitchens praised, but overall facilities are limited (no resort bar, some say no real resort facilities) and the on-site restaurant was reported closed by some guests.

Several guests called it great value (spacious apartments, family-friendly), though a few compared it unfavorably to other hotels in the brand.

Negative remarks: restaurant closure, no breakfast option in some cases and limited on-site F&B offerings; few positives noted.

Many guests reported a wonderful stay and would return; overall positive despite noise at night and the property feeling dated for some visitors.