Name: Holiday Inn Express Hotel & Suites Kansas City Sports Complex by IHG
Address: 8551 East Blue Parkway, Kansas City, MO 64133
Rating: 7

All TravelSearch hotels, flights & cars JournalStories from the road

How Dyme WorksBook travel, fund renewables Our ImpactThe change your trips create Our StoryWhy we started Dyme

Currency

Holiday Inn Express Hotel & Suites Kansas City Sports Complex by IHG | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Kansas City, us

Convenient Location

Situated just a short distance from key attractions like the National World War I Museum and Kauffman Stadium.

Comfortable Accommodation

Relax in air-conditioned rooms equipped with modern amenities such as a desk, flat-screen TV, and plush bedding.

Complimentary Services

Enjoy a complimentary buffet or continental breakfast, and make use of the business center and vending machines offering snacks and drinks.

To experience convenience and comfort during your stay in Kansas City, book now at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, an IHG Hotel.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.0

Very Good

272 reviews

Highlights

+Good breakfast
+Affordable price

Could Improve

–Dirty rooms
–Poor service

Cleanliness4.0

Multiple complaints about room cleanliness, including dirty bathrooms and trash left by previous guests.

Service7.4

Service was lacking, with issues at check-in and difficulty accessing rooms, but some staff tried to assist.

Location9.0

The hotel is easy to find, and its location is convenient for guests.

Room Quality4.9

Several rooms reported issues such as broken amenities, bad smells, and stains.

Amenities7.0

Basic amenities available, but maintenance issues noted, such as non-working ice machines.

Value for Money9.4

Considering the affordable prices, some guests found it acceptable despite the issues.

Food and Beverage8.5

Guests enjoyed breakfast offerings, indicating positive sentiment towards food.

Overall Experience5.9

Mixed feelings with some positive aspects but overshadowed by numerous complaints.

timothym6

Family · May 2026

WORST HOLIDAY INN ON EARTH!!!

Liked:We reserved a room at this Holiday Inn Express after several good experiences. When we arrived, there were two gentleman using both luggage carts to unload approximately 25 new TVs from a minivan. So no luggage cart...it only went downhill from there. The entire hotel was filthy. The lobby, hallways, and elevator. When we entered our room, we were met with an overpowering odor. The room was filthy. The beds looked worn, and the couch looked like it had been picked up on the side of the road. We went immediately to the front desk and asked for a refund, preferring to go somewhere else. The front desk attendant wanted us to try a different room, but we declined. He assured us our room would be refunded. We have not been refunded. The front desk will not take our calls, and when they do, they say the manager is out. STAY AWAY!!!!!!!!!

via tripadvisor

W9032EJcraigr

Family · Apr 2026

WORST Holiday Inn around KC

Liked:I recently stayed at this property during the 2026 ASICS Show Me Qualifier volleyball tournament, and unfortunately, the experience was extremely disappointing—especially given the premium nightly rate of over $200. From the moment we arrived, the issues were apparent. The exterior of the building was visibly dirty, and the grounds were unkempt, creating a poor first impression. Upon entering the lobby, the space felt outdated and carried a noticeable odor of dirty, worn carpet. The room itself was even more concerning. Immediately upon entry, there was a strong, overpowering scent coming from a wall plug-in air freshener. The smell was so intense that it had permeated the linens and quickly caused headaches, forcing us to remove it right away. This raised immediate concerns about what odors were being masked. Cleanliness and maintenance were clearly lacking throughout the room. The desk chair was both visibly soiled and broken. In the bathroom, there was mold present in the shower, peeling wallpaper, and a vent fan that was not only broken but also covered in dust and debris. There was even hair left on the wall—something that should never be overlooked. The shower also had broken tile, adding to the sense of neglect. The towels were worn to the point of having holes, clearly far past their usable lifespan. The whole room showed poor upkeep—the bathroom door was covered in dirty handprints, reinforcing the overall lack of cleanliness and attention to detail. Given the condition of this hotel, the rate of over $200 per night is simply unjustifiable. Based on the quality and upkeep, this property more closely resembles a $75-per-night roadside motel rather than a hotel associated with a major brand. This experience falls far below the standards I expect from IHG and the Holiday Inn brand. For a stay tied to a large, organized event like a volleyball qualifier, there should be a much higher level of care, cleanliness, and overall quality.

via tripadvisor

JoeOB

Family · Feb 2026

Worst Holiday Inn Experience IHG should be ashamed.

Liked:Picked this hotel because it was a Holiday Inn location and didn’t think I would have to read the reviews since Holiday Inns have always been excellent to stay at. Bad decision on my part, should have read the reviews. Building looks good on the outside and that’s about where “Good” ends. This is a franchised Holiday Inn and IHG should be ashamed to have its name associated with this location. An aside note, you are charged a fee because you are by the stadiums and in our case that is totally ridiculous because neither football or baseball were in season. Access to hotel is difficult and unsafe; off a busy divided highway. Fast moving traffic and short on and off entrance/exit. You have to do a U turn across divided highway to get to hotel if you are headed west on highway. Hotel sits in a hole basically. Hotel is old and worn out. Staff is not energetic and there can be some language issues. Hotel room is worn out, lady bugs on inside of room window, bathroom has flaking paint, broken tiles, stained tub caulking around tub and counter, broken soap dispenser, and water began dripping down from ceiling necessitating a move to another room. Staff did not help us relocate. Staff working breakfast area acted like it was inconvenience to refill items that had run out even though it was only 7:30 in the morning. We had requested some coffee items for our room which the front desk said they would bring to our room…they never did. I’d recommend you stay somewhere else.

via tripadvisor

Taylormeador34

Business · Feb 2026

Awful experience

Liked:Absolutely awful experience. They charged an incorrect card an have been trying to get a refund for over 2 months. Have called over 20 times and keep being told the manager “Ajal” is busy. Have been given multiple confirmation numbers that the refund is on its way and it never arrives. I really need help getting this resolved!!l

via tripadvisor

Location

How to Find Us

8551 East Blue Parkway

Kansas City · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note: this property does not accept pre-paid debit cards or cash. Please ensure that your debit or credit card is attached to a bank or major financial institution.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Explore More