Name: Holiday Inn Express & Suites Kailua-Kona by IHG
Address: 75-146 Sarona Road, Kailua-Kona, HI 96740
Rating: 8.4

Holiday Inn Express & Suites Kailua-Kona by IHG | Member Rates | Dyme

ParkingPool sun loungersExercise/lap poolSwimming poolScreens / Barriers between staff and guests for safetyConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Front desk (limited hours), Free wired internet, Pool sun loungers, Fitness facilities (surcharge), Internet access, Housekeeping on request

Location

Kailua-Kona, us

Luxurious Amenities

Indulge in the comfort of a 42-inch cable TV, coffee machine, microwave, and refrigerator in each room. Relax with a bath or shower in your private bathroom with plush towels provided.

Convenient Facilities

Enjoy daily continental breakfast, free WiFi, outdoor pool, and fitness center during your stay. Benefit from the 24-hour reception and on-site laundry facilities for added convenience.

Prime Location

Located in historic Kailua Village, Holiday Inn Express & Suites Kailua-Kona is just a stone's throw away from Hulihe'e Palace and a short distance from White Sand Beach.

Book your stay now at Holiday Inn Express & Suites Kailua-Kona for a memorable and relaxing experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

659 reviews

Highlights

+Good location
+Helpful staff

Could Improve

–Poor breakfast
–Inconsistent cleanliness

Cleanliness8.0

Mixed reviews on cleanliness; some rooms were not cleaned.

Service9.0

The staff were helpful and friendly.

Location9.6

Great location close to everything.

Room Quality8.5

Spacious rooms mentioned positively.

Amenities8.0

Gym available, but breakfast quality was poor.

Value for Money8.5

Good value but some felt it was overpriced.

Food and Beverage6.5

Breakfast quality needs improvement.

Overall Experience9.0

Enjoyable stay with some areas for improvement.

Steven

Family With Children · Jun 2026

Good hotel nothing to complain about and near the centre

Liked:Great rooms and free breakfast, location was also good only a short walk from the beach.

Disliked:Nothing if I was being picky I would say a bigger pool would be good but the pool seemed to be used by some guests

via Nuitee

Kleinknight

Family With Children · Jun 2026

Really clean nice facility with great amenities and a great location. Breakfast was great.

Liked:It was a great location. It was really clean. We liked the staff and we liked the facility.

Disliked:There were some people that burnt their popcorn and it was really hard to air out. There wasn’t a lot of windows. The hotel really can’t be folded for that I guess?

via Nuitee

ryanmQ8838BE

Family · May 2026

Poor experience

Liked:It smells musty… our bed sheets had stains so we asked the front desk for room service to replace them with new sheets but apparently room service wasn’t there.

via tripadvisor

emilyrB4397PB

Solo Travel · May 2026

Prime location, dated accommodations

Liked:My stay at this hotel had positives and negatives. I felt that the cost was high for the quality - you're really paying for the prime location, rather than the actual hotel. The staff were excellent. All were friendly and very helpful. I also had to store my bag with them before and after check-out due to the timing of my flights. The staff were very accommodating with this. On the day I checked out, the person at the front desk was happy to let me get something out of my locked-away bag later in the day before I was ready to leave. She also offered me use of the hotel bathroom and pool even though I'd already checked out, as well as use of the downstairs shower. She even offered to get me a fresh towel since I no longer had access to my room. My room was quiet, which was very important to me. The mattress was also comfortable. I had the king room, which was surprisingly big. The fridge was cold, which was good because I needed to use it. It was great having breakfast included. It wasn't restaurant quality, but there were many options. Each day there were eggs, a breakfast meat, biscuits or hash browns, oatmeal, and a pancake machine, as well as warm cinnamon buns. For cold options, there was cereal, sliced bread, English muffins, and bagels. The bread items weren't fresh, but that's normal for a continental breakfast. They had apples, oranges, and bananas. Hot drinks and juice were also available. On the negative side, all the furniture in my room felt sticky. The entire building is also very dated. The phone in my room didn't work when I needed to call the front desk. Areas with carpeting had a strong musty smell (rooms are not carpeted, this was in hallways). I also had a problem with some kind of flying insect in my room. I kept finding their wings all over the place, and their dead bodies lined the bathroom sink every morning. I was even finding live ones between layers of toilet paper on the fresh rolls on the wall. It was pretty gross. Side sleepers should note that the pillows are the kind that squish down flat. The room was also incredibly dark. I've never stayed in such a dark room before. The pool is also very small and looked kind of grubby. The hotel felt safe though, and the location was very convenient.

via tripadvisor

Location

How to Find Us

75-146 Sarona Road

Kailua-Kona · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note use of the business center, fitness center and pool requires a reservation. Please inquire at the front desk upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

659 reviews

Highlights

+Good location
+Helpful staff

Could Improve

–Poor breakfast
–Inconsistent cleanliness

Cleanliness8.0

Mixed reviews on cleanliness; some rooms were not cleaned.

Service9.0

The staff were helpful and friendly.

Location9.6

Great location close to everything.

Room Quality8.5

Spacious rooms mentioned positively.

Amenities8.0

Gym available, but breakfast quality was poor.

Value for Money8.5

Good value but some felt it was overpriced.

Food and Beverage6.5

Breakfast quality needs improvement.

Overall Experience9.0

Enjoyable stay with some areas for improvement.

Steven

Family With Children · Jun 2026

Good hotel nothing to complain about and near the centre

Liked:Great rooms and free breakfast, location was also good only a short walk from the beach.

Disliked:Nothing if I was being picky I would say a bigger pool would be good but the pool seemed to be used by some guests

via Nuitee

Kleinknight

Family With Children · Jun 2026

Really clean nice facility with great amenities and a great location. Breakfast was great.

Liked:It was a great location. It was really clean. We liked the staff and we liked the facility.

Disliked:There were some people that burnt their popcorn and it was really hard to air out. There wasn’t a lot of windows. The hotel really can’t be folded for that I guess?

via Nuitee

ryanmQ8838BE

Family · May 2026

Poor experience

Liked:It smells musty… our bed sheets had stains so we asked the front desk for room service to replace them with new sheets but apparently room service wasn’t there.

via tripadvisor

emilyrB4397PB

Solo Travel · May 2026

Prime location, dated accommodations

via tripadvisor