Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, Johannesburg | Member Rates

Name: Protea Hotel Fire & Ice by Marriott JHB Melrose Arch
Address: 22 Whitely Street, Johannesburg, Gauteng, 2076, Johannesburg, 2076
Telephone: 27-11-2184000

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch, Johannesburg | Member Rates | Dyme

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Conference space, Golfing nearby, Fireplace in lobby

Location

Johannesburg, ZA

Walkability

Walk

Pampering Spa and Recreational Amenities:

Indulge in massages, body treatments, and facials at our luxurious spa, or unwind in the outdoor pool and fitness center.

Fine Dining and Entertainment Options:

Treat yourself to delectable meals with garden views at our restaurant, enjoy drinks at the stylish lounges, and take advantage of 24-hour room service.

Quality Assured and Convenient Facilities:

Certified by the TGCSA, our hotel offers a business center, free Wi-Fi, and event spaces. Also provided are airport transfers, parking, and rooms equipped with modern amenities.

Book your stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch for a perfect blend of relaxation and sophistication.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

876 reviews

Highlights

+Friendly staff
+Clean environment
+Great location

Could Improve

–Room layout issues
–Limited food options

Cleanliness8.3

Clean and well-maintained, but some reviews indicated issues with room layout and privacy.

Service9.3

Service received high praise for friendliness and responsiveness from staff.

Location9.3

Located in a lovely and central area, making it convenient for guests.

Room Quality7.8

Room layout was awkward and basic amenities lacking; however, rooms were clean.

Amenities8.8

Amenities are generally good, but some rooms were noted as lacking luxury.

Value for Money8.8

Good value considering the service and location, though some improvements needed.

Food and Beverage8.3

Breakfast had a wonderful variety, but options were limited at other times.

Overall Experience9.0

Overall stay was enjoyable, with varied experiences shared by guests.

Parsons

Solo Traveller · Sep 2026

Liked:It's a beautiful hotel, loved the decor. The staff were so helpful and friendly we had a wonderful few days. The location was excellent- close to local restaurants and shopping.

via Nuitee

Monica

Solo Traveller · Sep 2026

Liked:everything

via Nuitee

Ansa Eksteen

Solo Traveller · Aug 2026

Excellent service

Liked:The hotel is in a perfect location, making it very convenient for exploring the area. The staff were incredibly friendly, welcoming and went above and beyond to make our stay enjoyable.

Disliked:I’m very sensitive to light and struggled to sleep with the blue USB indicator light next to the bed. It would be great if there were an option to switch the light off or available small blackout stickers to cover the indicator lights at night. Otherwise I had no real complaints. :D

via Nuitee

Braam

Couple · Aug 2026

Excellent location with lovely friendly and helpful staff.

Liked:Excellent location with lovely friendly staff.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

LowHigh

High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

22 Whitely Street, Johannesburg, Gauteng, 2076

Johannesburg · ZA

27-11-2184000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 9:00 AM to 6:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
A deposit may be required at the property.

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