Jocotepec, Mexico

El Chante Spa Hotel

Name: El Chante Spa Hotel
Address: Ribera del Lago 170-1 El Chante. Jocotepec, Jocotepec, 45825
Telephone: +52 387 763 2608
Rating: 8.4

8.4

Excellent237 reviews

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Jocotepec, Mexico

Luxurious Lakefront Retreat

Scenic Views and Relaxation: Overlooking Chapala Lake, El Chante hotel offers a serene escape with an outdoor pool, spa, and beauty salon. Indulge in Aztec and Mayan therapies or unwind in the sauna and hot tub.

Elegant Accommodations: The spacious rooms at El Chante Spa Hotel are adorned with Mexican decor, some featuring balconies with lake views. Enjoy modern amenities like iPod docks, flat-screen TVs, and plush bathrobes.

Gourmet Dining and Leisure: Delight in international cuisine at Julia Mía restaurant, with a picturesque backdrop of the garden and pool. Relax on the terrace or by the pool on sun loungers.

Experience tranquility and luxury at El Chante Hotel - book your stay now for a memorable lakeside getaway.

Loading rooms and rates...

Location

How to Find Us

Ribera del Lago 170-1 El Chante. Jocotepec

Jocotepec, Mexico

+52 387 763 2608

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note children under the age of 14 years are not accepted. for more information please contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Jocotepec, Mexico

El Chante Spa Hotel

8.4

Excellent237 reviews

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Jocotepec, Mexico

Luxurious Lakefront Retreat

Gourmet Dining and Leisure: Delight in international cuisine at Julia Mía restaurant, with a picturesque backdrop of the garden and pool. Relax on the terrace or by the pool on sun loungers.

Experience tranquility and luxury at El Chante Hotel - book your stay now for a memorable lakeside getaway.

Loading rooms and rates...

Location

How to Find Us

Ribera del Lago 170-1 El Chante. Jocotepec

Jocotepec, Mexico

+52 387 763 2608

Guest Reviews

What Guests Say

8.4

Excellent

237 reviews

Highlights

+Spa services
+Tranquil location
+Friendly staff
+Room quality

Could Improve

–Poor restaurant service
–Limited food variety
–Small lobby area

Cleanliness7.8

Mixed sentiments; complaints about cobwebs in common areas.

Service9.3

Most reviews highlighted excellent service; however, a few mentioned disorganization at reception.

Location8.6

The hotel is well-located near Chapala; described as tranquil and picturesque.

Room Quality8.8

Overall high satisfaction with room quality; lake view rooms are particularly praised.

Amenities8.6

Spa services received high praise; however, some amenities such as the pool temperature and lack of loungers were critiqued.

Value for Money8.2

Some reviews question if the prices reflect the quality and amenities offered.

Food and Beverage6.8

Several negative comments about restaurant service and food quality.

Overall Experience9.1

Positive feedback overall, despite some specific criticisms.

Brian Richard

Couple · Jun 2026

overall positive experience. would stay again, but price for value a little high.

Liked:Location good, with isolated, peaceful place at lakefront, allowing only adults.

Disliked:breakfast was only adequate. disappointing loud music playing at poolside for hours on Saturday undermined the peaceful sanctuary as was advertised.

Flores

Couple · Apr 2026

Unpleasant for what I paid for. I will not return to Chante or use booking.com to book.

Liked:The hotel was empty and not full of tourists.

Disliked:First off, on booking.com, you can't get a hold of an agent in person to talk to and have to wait at least 45 minutes to get direct online. The hotel was in the ghetto part of Chante. The food at the restaurant is not that good. There are so many mosquitoes, it's not pleasant at all. The room is outdated. The only pleasure was the massage, and it was overpriced. Booking.com must do better to speak with its customers, especially when on vacation away from home.

Nichola

Couple · Jan 2026

Could be a lovely hotel but staff need training to be more helpful and understanding.

Liked:Location was nice overlooking the lake but you need a car as can’t really walk to many places. Our room and bathroom were lovely. The pool was quiet and heated so it was wonderful to swim in. My husband had an amazing massage.

Disliked:The double bed was not great as you could feel e wry move of your partner. I thought it was expensive. The food has very little for vegans which is surprising seeing as it’s a Spa hotel. I had let the hotel know in advance and they didn’t even provide an alternative milk and didn’t offer to get any. The included breakfast is cut down from full menu and is strict. I bought my own soya milk and oats so they could make oatmeal with water. My husband enjoyed his omelette. Also they give you filter coffee and we were shocked to be charged per cup. No free refills which is unusual. We also found the staff that we dealt with in reception, with the exception of Ernesto, to be blunt and unhelpful. The attitude seemed to to be ‘this is how it is so we can’t help’ inflexible. For example no offers of breakfast alternatives and I had booked a massage and been told I could check out at 1 the following day so I could get ready to leave afterwards. I was really looking forward to the massage and checked the times in the morning and was told I could no longer check out at 1 it has to be 12.35! as there were guests arriving so I had to cancel my massage. I was not happy but there was no apology or alternative offered. When Ernesto came on duty I spoke to him and he couldn’t understand why the receptionist had been so inflexible when he had said the check at 1 would be ok! Also when I paid the bill I forgot that we had paid 2000 pesos in cash for a deposit (unusual but they said cash deposit was better) for things we may use at the hotel. This was not mentioned on the bill and it took a few days with lots of correspondence to get it refunded to my card. It was then refunded in dollars! Not that helpful as we are English so I will have to change it but it will cost extra (Revolut card) . Some of the receptionists speak English but often especially in the morning there is no one there that does. Not a problem for us but could be for others.

Karen

Couple · Dec 2025

Liked:The atmosphere

Disliked:Excellent

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.