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SpringHill Suites by Marriott New York JFK Airport/Jamaica

Jamaica · US

SpringHill Suites by Marriott New York JFK Airport/Jamaica

8.4
Excellent119 reviews
  1. Hotel Collection
  2. /Hotels in Jamaica
  3. /SpringHill Suites by Marriott New York JFK Airport/Jamaica
Free WiFiWheelchair accessible parkingSelf parking (surcharge)Secured parkingWheelchair-accessible van parkingConference space

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

Free breakfast, Fitness facilities, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers, Free WiFi

Location

Jamaica, US

Walkability

96
Walk
60
Bike

Modern Amenities and Complimentary Services

Indulge in the 24-hour health club and enjoy free Wi-Fi access throughout the property. Start your day with a delicious complimentary buffet breakfast and unwind at the bar/lounge.

Convenient Facilities for Business and Events

Benefit from free wired internet, a business center, and event spaces including conference rooms. The hotel offers dry cleaning services and a complimentary airport shuttle.

Comfortable Accommodations and Nearby Attractions

The guestrooms feature modern conveniences like refrigerators and microwaves. Explore nearby attractions including Flushing Meadows-Corona Park and Resorts World Casino.

Plan your stay at SpringHill Suites by Marriott New York JFK Airport/Jamaica for a blend of comfort and convenience.

Neighbourhood

What’s Nearby

Sutphin Blvd–Archer Av–JFK Airport (E/J/Z)

10 min walk

A major subway station serving the E, J, and Z lines, providing direct access to JFK Airport via the AirTrain and connections to the Long Island Rail Road.

4

Jamaica Center–Parsons/Archer (E/J/Z)

14 min walk

A key subway terminal in Jamaica, serving as the northern terminus for the E, J, and Z subway lines.

4

O Lavrador Restaurant & Bar

30 min walk

A long-standing Portuguese-Spanish restaurant in Jamaica known for its soulful cooking, seafood specialties, and welcoming atmosphere.

4.3

King Manor Museum

10 min walk

A historic house museum that was the former home of Rufus King, a signer of the U.S. Constitution and an early anti-slavery advocate, offering programs and exhibitions.

4.6

Rufus King Park

10 min walk

A historic park surrounding the King Manor Museum, offering green space and recreational opportunities in the heart of Jamaica.

4.2

Resorts World Casino New York City

15 min drive

New York City's only casino, offering a wide array of slot machines and electronic table games, with a significant expansion to include live table games planned for 2026.

4.2

Queens Central Library

6 min walk

The main branch of the Queens Public Library, providing extensive collections, free Wi-Fi, computer workstations, and various community programs.

4.6

Jamaica Colosseum Mall

15 min walk

A large indoor mall in Jamaica, home to over 120 merchants and jewelers, and a significant part of the area's shopping district since 1983.

4.1

Target Queens Jamaica Avenue

15 min walk

A major retail store offering a wide selection of household essentials, clothing, electronics, and groceries.

4.2

The Connect Bar & Lounge

15 min walk

A warm and intimate bar and lounge in Jamaica, Queens, known for its handcrafted cocktails, delectable small plates, and connection to the area's nightlife history.

4.3

DejaVu Bar and Lounge

10 min drive

A Black-owned bar and lounge with over 20 years of history, offering a vibrant atmosphere with high-energy music and a premium selection of drinks.

4.3

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

The nearest station is Sutphin Blvd–Archer Av–JFK Airport (E/J/Z), 10 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at SpringHill Suites by Marriott New York JFK Airport/Jamaica

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

140-35 Queens Blvd., Jamaica, New York, 11435

Jamaica · US

1-7182628828

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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SPRINGHILL SUITES BY MARRIOTT NEW YORK JFK AIRPORT/JAMAICA

Guest Reviews

What Guests Say

8.4

Excellent

119 reviews

rigneidap2023

Solo Travel · Feb 2024

2

Hotel does not excist! It is a SHELTER

Liked:This hotel doesnt excist! Booked this hotel for 1 night. When I arrived it was a shelter house for homeless people. Still did not get my money back. So if you are planning on going Just dont! I was in shock for 2 days! Very traumatizing. I heard it used to be a hotel, but they cancel everything

via tripadvisor

annjalil

Couples · Nov 2023

2

Employees from Customer Service Hell!

Liked:If I could give this hotel a negative amount in stars I would. What a awful hotel and I do not mean the actual rooms I am talking about the associates that work here. I wish I could link my comment to the one that cites a gentleman associate accusing a guest of being a liar. That SAME EXACT associate was disgustingly rude to me. I also know he is a Jamaican man (not that it matters just for identifying purposes) that wears sunglasses when it is past 7pm and kicks up his feet on the front desk like he owns the place. First let me start with the fact they messed up our room booking and we had to wait to receive a room. Because of that, a female associate said to my fiance we may park for free in the garge parking that is usually about $40 per night to park. We said ok, and ask if we may use that parking option, for our last night here, as we do not have a car right now, but we will before our stay is over and will need the parking. We proceed with our stay and when eating dinner our first night, I sent my fiance to the small shop they have for snacks for guests in the hotel. I ask him to get us some sodas. When my fiance comes back to the room he starts telling me how rude the gentleman at the front desk was and how when he asked to pay for the drinks he let out the biggest sigh because he was on the phone. And does not say good night, you are welcome nothing to my fiance in terms of pleasantries and just cashes him out and proceeds speaking on the phone. I chalked it up to perhaps he was having a bad day and we continued our night. The next day when we go out and come back with our car my fiance calls the hotel to see if we can redeem our compensation of free parking. The same rude gentleman answers the phone and he is on our car speaker stating he knows nothing about that but he needs to ask permission from his manager. We say okay that is fine, please ask your manager, because we need to access the garage. The gentleman hangs up on us. Thinking the phone got disconnected, I get out the car walk into the hotel and see him on his personal cell, the same way my fiance described him to me before. I walk up and I say, good evening sir we were on the phone and you hung up on me. He lets out I guess his signature, "I cannot be bothered", sigh. I then say, you were supposed to be speaking to your manager... And he then says, "my manager is in a meeting". At this point I'm fed up with his attitude and his poor treatment of guests. And I said she is not in a meeting can you please go get her or I will wait here. He says fine, and ignores me for 10 minutes standing there and still on his personal phone call. So I said, excuse me sir, what is your name? What is the name of your manager? Ignores me again like he does not hear me and starts searching the desk for an invisible paper to look busy. I then say , hello I am speaking to you I am a human being..." He says "I am on the phone". I said I am a paying guest and that is how you're speaking to me and treating me? He said "yes I am". I say wow... Still I am standing there and another associate comes up and seems to be leaving for the day and mentions that this will be turning into a migrant shelter. I say to the gentleman, " you could have said something about that situation and I would've understood better you just don't ignore people." I walk out tell my fiance and we find street parking. About 1 hour later we come back by foot to the hotel, and my fiance walks up to man at the front desk and his manager is there. He asks my fiance if he is checking in but sees me with him and sighs AGAIN and tries to tell my fiance, look there is the manager. My fiance said, "no im speaking to you, what happened between you and my fiance she said you were rude to her when one of your coworkers made a concession for us because of your f*ck ups in this hotel. " The gentleman starts yelling louder than my fiance saying that I came in with an attitude. I then interject because that is not true, and said, "I did not come in with an attitude" and he proceeds to call me a liar. All of this in front of his manager who then steps in and asks him to remove himself because he gets so belligerent screaming about, "I dont care if youre Jesus himself, if I am on a call you need to respect that. Now you're standing acting like the victim" And that was his response when I told his manager he was on a personal call on his personal cell phone. That his call was not with a guest and I am a guest and I paid to be here. He flipped when I said that and brings religion into it... Which is super offensive. The manager said she is sorry and we could use the garage now if we would like but I said no thanks we already found parking but to please get some customer service training for that obviously disgruntled employee. Now as I am writing this review I am still here after being woken up at 944AM and again another intrusion at 1115AM, by housekeeping when check out is 12PM. The man in housekeeping walks fully into my room as I am getting dressed and I scream "it is not 12PM!" and he runs away. With this final point, I digress. Sad to say this is a common theme with Marriott hotels in NYC... Off to the Hilton I go now and those member points can get lost in cyber space because I refuse to spend another dime on the Marriott Bonvoy hotel chain.

via tripadvisor

bandman15

Solo Travel · Oct 2023

10

Great location for overnight at JFK.

Liked:Excellent choice for overnight at JFK Airport. Shuttle service was prompt, if a bit delayed even with terrible traffic, and staff friendly and helpful. Several good places for a meal within a few minutes walk. Great breakfast included and the hotel is very clean and updated. Ask for a room off the front of the hotel is street noise bothers you.

via tripadvisor

Holy_Innocent

Couples · Oct 2023

6

Good hotel but big problems with housekeeping policy

Liked:Overall, the hotel is good and provides nice rooms and an excellent breakfast spread. However, their housekeeping policy and practices are a serious problem. First, I was asked upon checkin (for a 6 night stay) whether I wanted to opt-sing out of housekeeping services, which I found to be a strange suggestion from the hotel that they want to suggest to save themselves cost and trouble. I told them no (I don't want to opt out) and that was the end of that discussion. After no housekeeping the first morning, I asked front desk on the second morning what is the standard policy for housekeeping and I was told it is every other day, so I said fine. But still no housekeeping came. When I asked on the 3rd day, I was told it is only "on request" ... WHAT? You keep changing the story. How terrible ... this should be clearly explained on checkin how this works and not just to ask to totally opt-out (avoiding a normal hotel service). I even had to force the issue on the 4th day when no one had come by late afternoon. Terrible, terrible policy and confusing / conflicting messaging to guests. To top things off, after a room cleaning, they removed the tiny bar of soap that was in use and left nothing in its place (and threw out a floss stick that was left out).

via tripadvisor