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Quality Inn Jacksonville South

Jacksonville · US

Quality Inn Jacksonville South

8
Excellent1,147 reviews
  1. Hotel Collection
  2. /Hotels in Jacksonville
  3. /Quality Inn Jacksonville South
WiFi availableFree WiFiParkingFree ParkingAccessible parkingLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Jacksonville, US

Convenient Location

Located just 5 miles south of downtown Jacksonville, Florida, SureStay Hotel by Best Western Jacksonville South offers easy access to popular attractions like Jacksonville Beach, EverBank Field, and the University of North Florida.

Comfortable Accommodations

Enjoy spacious rooms with free WiFi, tea- and coffee-making facilities, cable TV, and a work desk. Relax in a cozy environment after a day of exploring the city.

Convenient Amenities

Take advantage of the hotel's full hot breakfast, 24-hour front desk, on-site laundrette, and vending machines. Everything you need for a comfortable stay is right at your fingertips.

Experience the best of Jacksonville at SureStay Hotel by Best Western Jacksonville South. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

5018 University Blvd W

Jacksonville · US

+1 904-731-0800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

1,147 reviews

Highlights

  • +Friendly staff
  • +Convenient location
  • +Decent breakfast

Could Improve

  • –Mold in rooms
  • –Broken amenities
  • –Unclean condition
Cleanliness5.8

Multiple reviews indicated issues with cleanliness, such as mold in the room and dirty conditions.

Service9.8

Past positive experiences with staff were noted, though some recent interactions were negative.

Location9.3

Convenient location for travelers, though access can be challenging.

Room Quality6.3

Negative comments regarding broken amenities and overall room condition.

Amenities8.3

Generally acceptable amenities, but concerns over working conditions of certain facilities were mentioned.

Value for Money7.8

A decent value, although there are concerns regarding the discrepancy between online images and reality.

Food and Beverage8.8

Decent breakfast options were noted positively in some reviews.

Overall Experience7.8

Overall experiences varied, with many dissatisfied due to cleanliness and service issues.

Gary

Solo Traveller · Sep 2026

7

Just spent the night here to hit a bar in walking distance with some friends.

Liked:Room was clean, neighbors were quiet enough. Good proximity to some places to eat, and a bar right across the street. For the price and location, I would definitely stay here again.
Disliked:Nothing I can think of could make it better without raising the price.

via Nuitee

Jessica

Solo Traveller · Sep 2026

1
Liked:The bed.
Disliked:When we first arrived they couldn't find my reservation then when he did he said he wanted to charge a $50 deposit for the room I already paid for. Then check me into my first room that wasn't clean wasn't even put together didn't even have lights. Second room they put us in had not even been set up and had a older like something had died in there. Third room they put us in what's clean and put together but the TV didn't work. Mind you we checked in at around 1:00 a.m. after being on the road. So since you couldn't get the TV to work and they didn't have another room he said y'all stay here and we'll get someone to come up in the morning to fix the TV. The next morning we had some errands to run so we came back and called up front and let them know we need someone to come and fix the TV. The guy came upstairs tried several ways of programming the TV and it wasn't working he then said I can move you out to another room. I responded and said if y'all have to move us again you will be giving us some of our money up. He finally got the TV program and we had five channels look like it was antenna TV. This is one of the worst hotels I've stayed at. Not ready not knowing your reservation not prepared. The sad part is I've stayed at other quality inns that were so much better.

via Nuitee

Jhoudelka

Solo Traveller · Sep 2026

4
Liked:Overall, I liked the staff interaction, and room was overall clean and comfortable. The breakfast and kitchen amenities were good.
Disliked:The shower faucet could not close all the way, so from the beginning till the end of my stay I could hear the water drip. Also, I don't understand why it was malfunctioning and the water was burning hot preventing me from having a good and safe shower. Overall, I think the main problem was just the bathroom so it could have been a room issue then the facility itself.

via Nuitee

DuPont

Solo Traveller · Aug 2026

4

Nice staff but needs repairs and upgrades

Liked:The staff was very nice and the the room was stocked. It was close to some walkable food spots.
Disliked:The door didn't fully seal closed, the sink was pushing out old hair when the water was on, the tub faucet wouldn't fully turn off and we heard dipping water all day and night. The toilet was too small and short, the TV only worked on 1 channel, and the beds were hard as rocks.

via Nuitee

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