Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West by IHG

The bathroom was reported dirty and there were complaints about unclean conditions in one review.

The staff were frequently mentioned as friendly and helpful, contributing to a positive experience.

Multiple reviews highlighted the hotel's convenient and safe location.

Room comfort was mentioned positively, although some issues with room quality were noted.

The hotel offers good amenities, including breakfast and gym facilities, though some specific concerns were noted.

Some guests felt the pricing was high for the quality, but others found it acceptable.

Breakfast received mixed reviews but overall was considered decent.

General sentiment is positive with some noted issues affecting overall satisfaction.