SureStay Plus Hotel by Best Western Jackson | Member Rates

Name: SureStay Plus Hotel by Best Western Jackson
Address: 1936 Highway 45 Byp, Jackson, 38305-2478
Rating: 7.2

SureStay Plus Hotel by Best Western Jackson | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Jackson, us

Walkability

Walk

Bike

Charming Hotel Near Casey Jones Home & Railroad

Modern Amenities: Enjoy brown accented rooms with free Wi-Fi, cable TV with HBO, microwave, fridge, and coffee facilities.

Convenient Facilities: Benefit from a seasonal outdoor pool, business center, 24-hour reception, and free parking.

Ideal Location: Situated off Interstate 40, near The Ballpark at Jackson and Union University, with Hamilton Hills Shopping Center just across.

Book your stay at SureStay Plus Hotel by Best Western Jackson for a delightful experience in Jackson, Tennessee.

Neighbourhood

What’s Nearby

Casey Jones Home & Railroad Museum

0.2 miles

This historic, kid-friendly museum honors the famous railroader Casey Jones through artifacts and video.

4.5

Liberty Garden Park & Arboretum

1.8 miles

This landscaped park features gazebos, memorials, and picnic areas, perfect for a relaxing stroll.

4.7

Muse Park

3.3 miles

A family-friendly green space featuring a playground, basketball court, disc golf, and a pond.

Rusty's TV & Movie Car Museum

3.3 miles

This unique museum showcases famous cars and memorabilia from popular film and TV shows.

4.8

Northwood Avenue Historic District

3.7 miles

Explore this historic district in Jackson, offering a glimpse into the city's past.

4.7

Sky Zone Trampoline Park

5.2 miles

An indoor amusement park with trampolines for all ages, along with foam pits, basketball, and dodgeball.

4.3

The Carnegie Center for Arts and History

5.2 miles

This center offers a variety of arts and history exhibits for visitors to enjoy.

4.7

Cypress Grove Nature Park

5.5 miles

A nature preserve featuring boardwalk paths through dense woodlands, lake views, and an aviary.

4.3

The Electro Chalybeate Well

5.5 miles

A historical landmark in Jackson, offering a unique piece of local history.

3.8

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.2

Very Good

727 reviews

Highlights

+Location
+Cleanliness
+Room Quality
+Comfortable Bed
+Affordability
+Breakfast

Could Improve

–Dirty rooms
–Rude staff
–Poor management
–Maintenance issues

Cleanliness5.8

Several complaints about dirty rooms and mold present, indicating lower cleanliness standards.

Service7.3

Mixed reviews on service quality, with some reports of rude staff yet overall adequate service.

Location8.3

Consistently praised for great location.

Room Quality6.8

Room quality noted as comfortable yet needs remodeling according to some reviews.

Amenities6.8

Amenities provided were decent but some lacking, such as cable TV service.

Value for Money7.8

Considered a good value for money based on reviews highlighting affordability.

Food and Beverage7.8

Breakfast options were positively highlighted.

Overall Experience6.8

Overall stay experience varied widely, factors impacting consistent satisfaction.

Lanita

Couple · Jun 2026

Horrible I never stayed booked another hotel immediately

Liked:I never stayed here upon arrival we experienced the rudest staff member also was double charged for our rooms and never received a refund. Also had bed bugs in the bed.

Disliked:It was nasty and had bed bugs

via Nuitee

Molethia

Solo Traveller · Jun 2026

Disliked:Cleaness there bedbugs

via Nuitee

Upton

Couple · Jun 2026

It was a 2 star probably. Ok for a quick like one night stay. Price was good!

Liked:Was ok

Disliked:Our rooms weren't close. The bathroom and shower was dirty or appeared to be. Room had a scented smell like perfume.

via Nuitee

Tim

Solo Traveller · Jun 2026

Already did.

Liked:Was mostly clean and comfortable

Disliked:The entry floor area was in poor condition. Very soft as the sub floor was quite weak, sank when I walked on it and broken in 1 particular area. Someone 100 pounds heavier could easily step in areas and go right through the floor. The bathroom glass block window had no covering making it very bright all night. The shower needs work too. Mold was growing on the ceiling tiles, paint peeling off the fiberglass surround, shower head was so tight to move im sure for some time that previous people had to stand against the wall to get water on them. I was able to move it so I didn't have to do that. I know all this because I've been a remodeling contractor for 40 years. Lastly, this had been my 11th night on the road, it was less than average and yet the most expensive one I stayed in. It was not money well spend.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at SureStay Plus Hotel by Best Western Jackson

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1936 Highway 45 Byp

Jackson · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.2

Very Good

727 reviews

Highlights

+Location
+Cleanliness
+Room Quality
+Comfortable Bed
+Affordability
+Breakfast

Could Improve

–Dirty rooms
–Rude staff
–Poor management
–Maintenance issues

Cleanliness5.8

Several complaints about dirty rooms and mold present, indicating lower cleanliness standards.

Service7.3

Mixed reviews on service quality, with some reports of rude staff yet overall adequate service.

Location8.3

Consistently praised for great location.

Room Quality6.8

Room quality noted as comfortable yet needs remodeling according to some reviews.

Amenities6.8

Amenities provided were decent but some lacking, such as cable TV service.

Value for Money7.8

Considered a good value for money based on reviews highlighting affordability.

Food and Beverage7.8

Breakfast options were positively highlighted.

Overall Experience6.8

Overall stay experience varied widely, factors impacting consistent satisfaction.

Lanita

Couple · Jun 2026

Horrible I never stayed booked another hotel immediately

Liked:I never stayed here upon arrival we experienced the rudest staff member also was double charged for our rooms and never received a refund. Also had bed bugs in the bed.

Disliked:It was nasty and had bed bugs

via Nuitee

Molethia

Solo Traveller · Jun 2026

Disliked:Cleaness there bedbugs

via Nuitee

Upton

Couple · Jun 2026

It was a 2 star probably. Ok for a quick like one night stay. Price was good!

Liked:Was ok

Disliked:Our rooms weren't close. The bathroom and shower was dirty or appeared to be. Room had a scented smell like perfume.

via Nuitee

Tim

Solo Traveller · Jun 2026

Already did.

Liked:Was mostly clean and comfortable

via Nuitee