Name: Sura Concept Hotel
Address: 5 İncili Çavuş Çıkmazı, Istanbul, 34110
Rating: 9.1

Sura Concept Hotel, Istanbul | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Istanbul, tr

Central Location

Located in the heart of Istanbul, Sura Concept Hotel offers easy access to iconic landmarks such as the Blue Mosque, Hagia Sophia, and Basilica Cistern.

Luxurious Amenities

Indulge in the hotel's seasonal outdoor pool, restaurant, and bar while enjoying the comfort of air-conditioned rooms with modern amenities.

Multilingual Support

Feel at ease with our reception staff fluent in English, French, Russian, and Turkish, ready to assist you with any inquiries or recommendations.

Book now to experience the perfect blend of luxury and convenience at Sura Concept Hotel in Istanbul.

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.1

Exceptional

200 reviews

Highlights

+Central location
+Clean rooms
+Good breakfast options
+Friendly staff
+Nice amenities

Could Improve

–Service issues
–Small room size
–Check-in delays

Cleanliness9.6

Generally mentioned as clean in multiple reviews.

Service8.0

Issues with front desk service were highlighted.

Location10.0

Praised for its perfect central location.

Room Quality8.6

Rooms were described as nice but sometimes small.

Amenities9.0

Amenities like pool and spa were positively noted.

Value for Money9.1

Overall value acknowledged, despite some complaints.

Food and Beverage9.0

Breakfast was generally good with some exceptions.

Overall Experience9.6

Positive experiences outweigh the negatives, recommended by multiple guests.

Medina

Couple · Jun 2026

Poor management marring a great hotel

Liked:The location of the hotel, the decor of the rooms, pool area and the breakfasts were 10/10. The cafe/bar that lead off from the pool was stunning.You couldn’t have been closer to Sultanhamet/Blue mosque if you tried! The street had a great vibe with 4 amazing restaurants in it.

Disliked:Management was useless. In the end I stopped talking and figured this review will be louder. 1. They put us in a superior room instead of the comfort (higher spec/larger) room that I had booked. When I queried it, they said there were no available rooms for the remainder of my stay. The next day, I had to force move number 1. 2. After checking in, we had to wait 1 hour for someone to click the fuse in so that the air con would turn on in a stifling room at 11pm. All while being told the air con was working.(luckily I had read a review informing me of this). By the way, I had to go down to the lobby twice as the phone was disconnected. 3. After moving rooms, we discovered there was no cold water-yes just scalding hot water so we moved rooms again. 4. In room 3 , the air con panel didn’t not work so the air con was stuck on sub zero temps. After calling 3 times and waiting 3 hours for an extra blanket we realised they were enjoying this. Oh and yes, this room had intermittent cold water as well, so you had to take your chances with not getting burnt. 5. Amenities were not refilled -eg toilet paper, conditioner and water 6. All of this was relayed to management on the 4 th day who did absolutely nothing!

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Kirill

Couple · Jun 2026

Liked:Reception from gullu and hasan is very helpful they are so nice thank you a lot

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mohamed

Solo Traveller · Jun 2026

Liked:Gullu was very helpful in solving issues with the previous room professionally and promptly. Would highly recommend reaching out to her regarding anything. Overall, it was an amazing stay at an amazing spot.

Disliked:Nothing

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Konrad

Extended Group · May 2026

Guest relation is good

Liked:Aynura guest relation and reception Erturan and kitchen chęć Orhan thank you so much hotel is good

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Location

How to Find Us

5 İncili Çavuş Çıkmazı

Istanbul · tr

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.