Name: Shining Star Hotel
Address: Alayköşkü Caddesi Şengül Hamam Sk. No: 3 Sultanahmet, Istanbul, 34110
Telephone: +90 212 514 33 31
Rating: 9.3

WiFi availableFree WiFiBarLaundryLaundry washed per local authority guidelinesConcierge service

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Heating

Location

Istanbul, tr

Central Location

Shining Star Hotel, centrally located in Istanbul, offers convenience and easy access to popular landmarks such as Basilica Cistern and Hagia Sophia.

Comfortable Accommodation

Each unit at the hotel is designed for comfort, featuring amenities like air conditioning, flat-screen TV, and a minibar. The 24-hour front desk and free WiFi ensure a pleasant stay for all guests.

Nearby Attractions

Explore iconic sites like Blue Mosque and Topkapi Palace, all within close proximity to the hotel. With airport transfers available, your journey is made hassle-free.

Book your stay at Shining Star Hotel for a memorable Istanbul experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.3

Exceptional

757 reviews

Highlights

+Great service
+Convenient location
+Cleanliness

Could Improve

–Booking issues
–Weak coffee

Cleanliness9.1

Clean hotel with good hygiene standards mentioned in multiple reviews.

Service10.0

Attentive, friendly, and honest staff; excellent service reported.

Location10.0

Great location within walking distance to numerous attractions.

Room Quality8.6

Rooms not as promised in some bookings, affecting overall satisfaction.

Amenities9.6

Good breakfast variety mentioned, but some amenities could improve.

Value for Money9.0

Standard quality for this hotel tier; some issues with booking accuracy.

Food and Beverage8.6

Breakfast was good, but coffee was weak and often running out.

Overall Experience9.6

Generally positive experience, despite some service and room issues.

Yevheniia

Extended Group · Aug 2026

Good, but improvements are needed

Liked:Location is great, with major tourist attractions nearby. The room was clean and comfortable, there were dental and hygiene kits present, along with slippers and sewing kit. Water bottles were also provided on every cleaning for each guest. Staff is polite and helpful.

Disliked:1. Password for hotel’s WiFi is guest passport number. I do not count this as a safe approach in the meaning of information security. Why not generate random password for a room/guest? I was using my own internet because of this This is my main concern 2. No usual coffee machine in the breakfast area - this is the first time for me noticing this in a hotel of this level. There were only 2 drip coffee makers, one with damaged spout, that was not replaced during my stay. The tea was okay 3. Juices (breakfast) were very artificial and did not taste good 4. Damaged floor in the breakfast (cracked glass) The same was spotted in the -1 floor in the lounge area nearby the ruins, but it was fenced.

via Nuitee

973sanitas

Solo Travel · Jul 2026

Horrible Hotel - Worst Experience - Waste of Money

Liked:This is the worst hotel experience ever. First, the hotel is no where near a 4 star hotel, the bed felt horrible, the pillows are uncomfortable, and the breakfast is horrible. The powdery/watery carton eggs tasted awful and had a weird smell. You cannot get hot water or tea. The orange juice tasted like concentrate in a gallon jug. Not real juice. Very limited fresh hot food. You cannot even order fresh eggs/omelette. The staff members, with the exception of the bell man, were super rude and unprofessional. The cleaning lady rang my room door three times, telling me she wanted to clean my room. She walked in on me while I was in the shower and I told her to come back in 20 minutes. She rang my room bell twice after that to come in and clean. The next day, I asked for a late check-out and I was behind an hour after the the late check-out time, so the front desk manager instructed the cleaning lady to come and open my door, prop it open, and demand to clean immediately. I stood there in pants and a t-shirt, partially dressed. This hotel is a 2-star at best, horrible food, horrible staff, and expensive. Fortunately, this hotel's quality and service is not representative of Istanbul. Do not go to this hotel, you will hate it.

via tripadvisor

262samiar

Family · Mar 2026

Disappointing and heartless.

Liked:I had booked a stay here two months ago for my travel dates in March 2026. Due to the war/conflict my flight overseas was cancelled. Although both my airline ticket and hotel booking was listed as non-refundable, the airline was quick to offer me a refund or credit, keeping these unique circumstances in mind and protecting my safety. The Shining Star hotel however will not budge on their policy which is extremely disappointing. If I cannot travel with my airline to my destination to the dangerous situation (and I have provided them proof of my flight cancellation by the airline), how does the hotel expect me to stay there? Again I’d like to state I’ve been requesting a cancellation politely since a month before my booking dates so they had more than enough time to be accommodating to me and replace my booking with other guests who will actually use the rooms! I had booked 2 rooms for 3 nights since we had quite a large group that was traveling but the hotel made ZERO effort to remedy the situation despite my multiple kind attempts. All that was said in return was to contact my airline for reimbursement (which makes no sense- the airline did credit me back for the flight that had to be cancelled due to the ongoing war but why would they also reimburse me for the hotel I booked?). I understand when I booked it said “non-refundable” but there should be some heart and consideration given due to the ongoing war affecting our safety and travel plans. Again our flight was cancelled by the airlines so we had no control over that aspect but the hotel is just wanting to take our money knowing we are physically unable to reach there. I’m glad we didn’t actually get the chance stay here- I cant imagine how they would treat us in person if they will not provide us with a refund due to something that’s out of our control, that they did not provide us any service for, and considering there is a WAR happening around us! Very disappointing and inexcusable response to the war by Shining Star hotel. I will add that when I am able to reschedule my trip, I surely will not be staying here and recommended others to avoid as well.

via tripadvisor

Jegor

Solo Traveller · Mar 2026

Overall fine, but some broken of hotel equipment worsen experience

Liked:Everything was clean, personnel was nice and helpful, modern facilities and rooms. View on Ayasofya is also a great bonus (not for all apartments, but was visible from mine)

Disliked:Although overall nice stay and modern facilities, some things were broken (e.g. glass panel on the floor in the lobby, where you see ancient ruins underneath - was not sure if it will not break anytime soon under the person standing/sitting on it in chair during breakfast), glass pots for coffee were all cracked, sink in apartment was modern but wobbly as glue degraded). Breakfasts are almost always the same, although there is something to choose from. Sometimes they add some variety but do not reflect it in the description - e.g. replaces spinach pies with cheese ones while tablet still says “Spinach pie”, which was unfortunate for me as for lactose intolerant person.

via Nuitee

Location

How to Find Us

Alayköşkü Caddesi Şengül Hamam Sk. No: 3 Sultanahmet

Istanbul · tr

+90 212 514 33 31

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host A deposit may be required at the property.

Explore More

Nearby Hotels

9.3/ 10

★★★★★

Hilton Istanbul Bomonti

Silahsor Cad. No: 42 Bomonti Sisli

8,191 reviews

9.6/ 10

★★★★★

Conrad Istanbul Bosphorus

Cihannuma Mahallesi, Saray Caddesi No:5

4,788 reviews

9.6/ 10

Radisson Blu Hotel Istanbul Ottomare

Kazlicesme Mah. Abay Cad No: 223

3,704 reviews

8.8/ 10

★★★★★

Sura Hagia Sophia Hotel

Divanyolu Cd. Alemdar Mah.

8,978 reviews

9.6/ 10

★★★★★

Address Istanbul

Unalan Mah. Libadiye Cad. No:82F, G Blok

3,079 reviews

9.2/ 10

★★★★★

Radisson Blu Hotel, Istanbul Sisli

19 Mayis Cad. No 2 Sisli

6,168 reviews

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Guest Reviews

What Guests Say

9.3

Exceptional

757 reviews

Highlights

+Great service
+Convenient location
+Cleanliness

Could Improve

–Booking issues
–Weak coffee

Cleanliness9.1

Clean hotel with good hygiene standards mentioned in multiple reviews.

Service10.0

Attentive, friendly, and honest staff; excellent service reported.

Location10.0

Great location within walking distance to numerous attractions.

Room Quality8.6

Rooms not as promised in some bookings, affecting overall satisfaction.

Amenities9.6

Good breakfast variety mentioned, but some amenities could improve.

Value for Money9.0

Standard quality for this hotel tier; some issues with booking accuracy.

Food and Beverage8.6

Breakfast was good, but coffee was weak and often running out.

Overall Experience9.6

Generally positive experience, despite some service and room issues.

Yevheniia

Extended Group · Aug 2026

Good, but improvements are needed

via Nuitee

973sanitas

Solo Travel · Jul 2026

Horrible Hotel - Worst Experience - Waste of Money

via tripadvisor

262samiar

Family · Mar 2026

Disappointing and heartless.

via tripadvisor

Jegor

Solo Traveller · Mar 2026

Overall fine, but some broken of hotel equipment worsen experience

Liked:Everything was clean, personnel was nice and helpful, modern facilities and rooms. View on Ayasofya is also a great bonus (not for all apartments, but was visible from mine)

via Nuitee

Shining Star Hotel, Istanbul | Member Rates | Dyme