Istanbul · TR

Mates Port Hotel

Name: Mates Port Hotel
Address: 11 Serçe Sokak, Istanbul, 34425
Telephone: +90 555 485 05 77
Rating: 8.1

8.1

Excellent177 reviews

WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelinesConcierge service

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Room service

Location

Istanbul, TR

Convenient Location:

Situated in Istanbul, Mates Port Hotel is just a stone's throw away from major attractions like Galata Tower, Suleymaniye Mosque, and Istiklal Street, making it the perfect base for exploring the city.

Modern Amenities:

Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a fridge. Relax in our garden or on the terrace, and take advantage of conveniences like room service and a 24-hour front desk.

Scenic Views:

Some of our rooms offer stunning city views, adding an extra touch of charm to your experience. Wake up to a picturesque sight and start your day on a delightful note at Mates Port Hotel.

Book your stay at Mates Port Hotel now and immerse yourself in the beauty of Istanbul!

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Location

How to Find Us

11 Serçe Sokak

Istanbul · TR

+90 555 485 05 77

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Istanbul · TR

Mates Port Hotel

8.1

Excellent177 reviews

WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundryLaundry washed per local authority guidelinesConcierge service

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Room service

Location

Istanbul, TR

Convenient Location:

Modern Amenities:

Scenic Views:

Some of our rooms offer stunning city views, adding an extra touch of charm to your experience. Wake up to a picturesque sight and start your day on a delightful note at Mates Port Hotel.

Book your stay at Mates Port Hotel now and immerse yourself in the beauty of Istanbul!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

177 reviews

Highlights

+Kind staff
+Comfortable location

Could Improve

–Shared bathrooms
–Small room sizes

Cleanliness7.7

The reviews indicate some issues with shared bathrooms and room size.

Service9.1

Guests praised the kind and attentive nature of the staff.

Location8.7

The hotel is noted for being in a convenient area for exploring.

Room Quality7.1

Mixed reviews with comments on small room sizes and discomfort with bedding.

Amenities7.7

Amenities received limited mention, but some guests found the hotel comfortable.

Value for Money8.1

Prices may not be justified for the very small room sizes.

Food and Beverage8.3

Lack of specific comments but standard for this hotel tier.

Overall Experience8.2

Overall, guests enjoyed their stays despite certain drawbacks.

Servet

Couple · Sep 2026

Awesome. Ask Riza for anything incredibly knowledgeable and helpful.

Liked:Perfectly quiet despite being in the center of the nightlife.

Disliked:Not much, still there is space for improvement as anything.

via Nuitee

Sofia

Couple · Apr 2026

Liked:The location is unbeatable! Many people stay in Taksim square instead but this property has the very best location in my opinion. Close to all main historical sites, ferry’s to Asian side, Beyoğlu area and located in Kadikoy port area. I was stressed about being in such a big city in the wrong area. This was perfect! Also no noice around even tho there are bars and restaurants extremely close. Staff was very nice and hospital and I would stay here again.

Disliked:We are a young couple mostly exploring the city. I would not recommend this hotel for guests looking to stay on property. This was just a bed for us in the perfect location! There is very limited facilities and we did not get cleaning of our room for 5 nights. However we Didint mind and I am sure if we had requested they would have cleaned for us!

via Nuitee

Diyora

Solo Traveller · Apr 2026

Good

Liked:Good location, clean, very nice staff

Disliked:Room had strong smell of smoke. No elevator

via Nuitee

Zeynep

Couple · Apr 2026

Great people, bad room

Liked:Very friendly staff. Amazing location.

Disliked:The room was pretty dirty, especially the kitchen wall which was full of fatty splash from people who cooked there before. The whole room is full of much needed repair, including the broken toilet seat and toilet brush. There were protruding rusty nails on the floor. There is an electrical panel in the room with a broken door. Overall, great people, pretty bad room.

via Nuitee

Location

How to Find Us

11 Serçe Sokak

Istanbul · TR

+90 555 485 05 77

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.