Name: Joyway Hotels Istanbul Sultanahmet
Address: İshak Paşa Caddesi, Istanbul, 34122
Rating: 8.2

RestaurantConcierge serviceTelevision in common areasFront desk (limited hours)Free wired internetAirport transportation - pickup (surcharge)

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Television in common areas, Front desk (limited hours), Free wired internet, Airport transportation - pickup (surcharge), Airport transportation - drop-off (surcharge), Internet access

Location

Istanbul, tr

Prime Location in Istanbul

Located in the heart of Istanbul, Joyway Hotels Istanbul Sultanahmet offers a perfect blend of comfort and convenience. With popular attractions like Hagia Sophia and the Blue Mosque just a stone's throw away, guests can immerse themselves in the rich history and vibrant culture of the city.

Modern Amenities and Stunning Views

Experience luxury and relaxation in our air-conditioned rooms, some featuring balconies with breathtaking sea views. Enjoy the convenience of free WiFi, flat-screen TVs, and complimentary toiletries. Our attentive staff, available 24/7 at the front desk, ensures a seamless stay for every guest.

Exceptional Dining and Services

Indulge in delectable meals at our on-site restaurant or unwind on the terrace with panoramic city views. With a concierge service and paid airport shuttle, Joyway Hotels Istanbul Sultanahmet goes above and beyond to cater to your every need.

Book now for an unforgettable stay at Joyway Hotels Istanbul Sultanahmet!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

1,058 reviews

Highlights

+Great location
+Good breakfast options

Could Improve

–Cleanliness issues
–Poor service response

Cleanliness7.3

Many reviews mentioned cleanliness issues, such as dusty floors and lack of hot water.

Service8.3

Mixed reviews on service quality; although staff was sometimes described as unresponsive, positive experiences were also noted.

Location9.8

Multiple reviews praised the hotel’s excellent location near attractions.

Room Quality7.8

Room quality complaints were common, including issues with room size and amenities.

Amenities7.8

Amenities received negative feedback for their functionality, particularly regarding heating and hot water.

Value for Money7.8

Mixed feelings regarding value for money based on the quality of amenities and service.

Food and Beverage7.3

Food experiences were generally disappointing, with take-away breakfasts and poor quality noted.

Overall Experience9.3

Some guests enjoyed their stay and expressed an intention to return despite issues.

IZZAIDAH

Family With Children · Jan 2026

Liked:it’s nearby to tourist attractions

via Nuitee

Jelena

Couple · Jan 2026

Liked:DISAPPOINTED!!! We got a small room without window !! Imagine living in room WITHOUT WINDOW like in prison!! Specially because there is no like a option in booking ! So unfair! You couldn’t control air conditioning and it was very hot without air! Like i see there is many situations like this and they didnt do nothing about it , it shows how unprofessional they are and how they dont care! Although we didnt get some things like glass for water and something like that . Im so disappointed and one big NO!

via Nuitee

Riaaz

Couple · Jan 2026

Disappointing. Will not recommend.

Liked:Location.

Disliked:No hot water for the entire stay. Multiple calls to reception with no help provided at all. Just empty promises. No internet as advertised.

via Nuitee

Carol

Couple · Jan 2026

Great location, but watch out for tricks

Liked:We had the deluxe double room with sea view. The room had the right space to fit well for 5 nights and it was like in the pictures and descriptions provided. The location is amazing, just 1 min walking from Topkapi and Haya Sofia. Very comfortable to visit the city.

Disliked:The first night we arrived at 2 am and the receptionist gave us a room in another building which was not the one we booked ( pictured attached). Only after we mentioned that it was not the room we booked, they said that they were fully booked and they will try to change our room the day after. We got no refund or discount on the price for staying in a room which was way below the category we booked and in another nearby hotel. The day after luckily they fixed the problem. Some other minor things: the shower was not working in all 3 settings and was leaking. The breakfast is Turkish, no sweet options available except 2 fruits and bread with marmelade.

via Nuitee

Location

How to Find Us

İshak Paşa Caddesi

Istanbul · tr

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

1,058 reviews

Highlights

+Great location
+Good breakfast options

Could Improve

–Cleanliness issues
–Poor service response

Cleanliness7.3

Many reviews mentioned cleanliness issues, such as dusty floors and lack of hot water.

Service8.3

Mixed reviews on service quality; although staff was sometimes described as unresponsive, positive experiences were also noted.

Location9.8

Multiple reviews praised the hotel’s excellent location near attractions.

Room Quality7.8

Room quality complaints were common, including issues with room size and amenities.

Amenities7.8

Amenities received negative feedback for their functionality, particularly regarding heating and hot water.

Value for Money7.8

Mixed feelings regarding value for money based on the quality of amenities and service.

Food and Beverage7.3

Food experiences were generally disappointing, with take-away breakfasts and poor quality noted.

Overall Experience9.3

Some guests enjoyed their stay and expressed an intention to return despite issues.

IZZAIDAH

Family With Children · Jan 2026

Liked:it’s nearby to tourist attractions

via Nuitee

Jelena

Couple · Jan 2026

via Nuitee

Riaaz

Couple · Jan 2026

Disappointing. Will not recommend.

Liked:Location.

Disliked:No hot water for the entire stay. Multiple calls to reception with no help provided at all. Just empty promises. No internet as advertised.

via Nuitee

Carol

Couple · Jan 2026

Great location, but watch out for tricks

via Nuitee

Joyway Hotels Istanbul Sultanahmet | Member Rates | Dyme