Name: Sheraton Indianapolis Hotel at Keystone Crossing
Address: 8787 Keystone Crossing, Indianapolis, IN 46240
Telephone: +1 317-846-2700
Rating: 8.4

WiFi availablePaid WiFiParkingPrivate parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Indianapolis, us

Luxury Stay at Sheraton Indianapolis Hotel at Keystone Crossing

This Indianapolis, Indiana hotel is directly connected to The Fashion Mall at Keystone, offering a convenient and upscale shopping experience. Gym, Concierge Services, and Hot Tub are among the top amenities available for guests to unwind and stay active.

Indulge in the comfort of rooms featuring Pay-Per-View Movies and Coffee Makers. Upgrade to rooms with club lounge access for complimentary breakfasts and evening snacks.

Savor delectable dishes at The Lobby Bar and Keystone Café, or enjoy the convenience of room service. Take advantage of the Non-Smoking Policy and explore the gift shop for souvenirs.

Experience the best of Indianapolis' shopping and corporate districts during your stay at the Sheraton Indianapolis Hotel at Keystone Crossing. Book now for a luxurious and convenient stay!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

687 reviews

Highlights

+Friendly staff
+Clean rooms
+Great location
+Nice amenities

Could Improve

–High additional fees
–Room temperature issues
–Service wait times

Cleanliness8.5

Rooms were clean and nice.

Service8.7

Very friendly and helpful staff; good attention to detail.

Location8.8

Fantastic location with easy access to amenities.

Room Quality8.2

Gorgeous room with great view, but some complaints about temperature.

Amenities8.6

Included on-site restaurant and pool, though some facilities not as expected.

Value for Money7.8

Felt the cost was high for what was offered, issues with additional fees.

Food and Beverage8.4

Breakfast was good but additional fees apply.

Overall Experience8.4

Overall a lovely stay with minor inconveniences.

Tammy

Couple · Sep 2026

Excellent

Liked:Location to shopping and restaurants

Disliked:N/A

via Nuitee

Jorin

Family With Children · Sep 2026

I’m sure this was a nice place.

Liked:It was close to the event I came to town for. The mall was nice. Seemed clean but a little run down.

Disliked:It should be clearer that parking is paid. It’s not clear on the booking.com website. Why is there paid parking anywhere outside of downtown Indianapolis?! However it is very clear that breakfast is included. But that was not honored. Stained sheets. Cracked sink. Had I known this was going to happen, I would have gone somewhere else.

via Nuitee

Sharon

Couple · Sep 2026

Sheraton is a money-making place rather than a welcoming place.

Liked:the better part was the pool and spa/hot tub which were clean, large, and helpful after a day of travel . And the beds were comfortable.

Disliked:There were no amenities -- no water, no hot water for tea, PARKING WAS ANOTHER $20. It felt like they were busy charging for things, and had nothing really to offer. It is on the bottom of my list of good places to stay.

via Nuitee

Jackie

Couple · Aug 2026

We will go back

Liked:Every thing

Disliked:Nothing

via Nuitee

Location

How to Find Us

8787 Keystone Crossing

Indianapolis · us

+1 317-846-2700

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Explore More