Name: Sheraton Indianapolis City Centre Hotel
Address: 31 West Ohio Street, Indianapolis, IN 46204
Telephone: +1 317-635-2000
Rating: 7.9

Sheraton Indianapolis City Centre Hotel | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Indianapolis, us

City Views and Modern Comforts

The Sheraton Indianapolis City Centre Hotel offers stunning city views and modern comforts to make your stay unforgettable. Enjoy free WiFi in public areas and relax in well-appointed guest rooms with a 42-inch flat-screen TV, refrigerator, and large work desk. Upgrade to a room with a view and club level access for an added touch of luxury.

Convenient Amenities

Stay active in the 24-hour fitness centre, take care of business in the round-the-clock business centre, and unwind at the seasonal outdoor rooftop pool. Whether you're here for work or leisure, the hotel has everything you need for a comfortable stay.

Dining Options and Nearby Attractions

Indulge in delicious meals at Alexander's Bar and Grille or the Circle Cafe, both offering unique dining experiences. Explore nearby attractions such as the Indianapolis Motor Speedway, Hilbert Circle Theatre, and Lucas Oil Stadium. With Indianapolis International Airport just 16 km away, your travels are made easy.

Book your stay at Sheraton Indianapolis City Centre Hotel now for a memorable experience.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.9

Very Good

624 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–Bed bugs
–High costs

Cleanliness5.9

Came home with terrible case of bed bug bites.

Service9.8

Exemplary level of service and attention to detail from Westley in the Lounge.

Location9.9

Great location close to everything downtown!

Room Quality6.8

Furniture showing its age, and a lot of complaints about the heating and cooling.

Amenities9.3

Nice in-room coffee and bar open late.

Value for Money6.8

Too expensive given the service inconsistencies and room conditions.

Food and Beverage5.9

Charged for breakfast buffet that was advertised as included.

Overall Experience8.8

Mixed experience; enjoyed the location and staff but faced significant issues.

Karen

Family With Children · Aug 2026

The hotel was nice but a little pricey

Liked:It was clean and our family felt safe

Disliked:Expensive

via Nuitee

319evy

Couples · Jul 2026

Luxurious stay in the roach motel!

Liked:Had a great first impression at this Sheraton that slowly started unraveling over the following week. We were the randomly selected guest on the day who got a free suite upgrade, so I immediately felt great, especially being put up on the 18th floor. The bed was comfortable, and the room kept us warm from below-freezing temperatures. Then the cockroaches started appearing. I squished multiple roaches over the course of a week. Again, we were up on the 18th floor, so they weren't just crawling in from the street to escape the cold. They've been living in these walls for a long time if they're that high up in significant numbers. Housekeeping hours were also confusing and inconsistent. They only came one of the days we kept the Do Not Disturb signs off, and didn't arrive until close to 5pm. I would probably think more negatively about this hotel if we didn't score that suite upgrade.

via tripadvisor

Peggy Lynn Martin

Solo Traveller · Jul 2026

Liked:It was downtown

Disliked:The parking was horrible.. The room was very dusty and surfaces were not clean..

via Nuitee

Y5114KVemilyr

Friends Getaway · Jul 2026

Anyone want an extra $585? If not- this is not the place for you.

Liked:Be prepared for an additional $585 per night because they’ll claim their vape sensors went off. If it happened to me- and I’ve never touched a vape in my life- I promise it will happen to you as well. Then you’ll spend all afternoon trying to get ahold of the manage who will claim her name is Turquiose- only to be told they can’t reverse the charges. Here’s to hoping my credit card will defend me.

via tripadvisor

Location

How to Find Us

31 West Ohio Street

Indianapolis · us

+1 317-635-2000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests must be 21 years of age or older to reserve a room at this property. Please note if booking more than 2 rooms, group policies apply. Group policies are subject to change and are strictly enforced by the property. Cancellation, deposit and payment policies are subject to change for group policies. Reservations may be canceled if group policies are not met.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Swimming pool: Closed from Thu, Oct 1, 2026 until Sat, May 1, 2027 A deposit may be required at the property.

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