Name: Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG
Address: 123 West Louisiana Street, Indianapolis, IN 46225
Telephone: +1 317-631-2221
Rating: 8.2

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Indianapolis, us

Historic Charm and Modern Comforts

Luxurious Accommodations

Experience the unique stay in rooms set in a redesigned train car, showcasing 1920s celebrities. Each room is equipped with modern amenities like a cable TV, work desk, and coffee maker for your comfort.

Convenient Location and Dining

Adjacent to the Indiana Convention Center, indulge in traditional American cuisine at 123 West & Taggart's Restaurant. Unwind in the sports-themed lounge after a delicious meal.

Leisure and Recreation

Relax in the indoor pool, stay active in the well-equipped gym, and stay connected with complimentary Wi-Fi throughout the hotel. Explore nearby attractions like Lucas Oil Stadium and the Indianapolis Zoo for a memorable stay.

Book now for an unforgettable experience at Crowne Plaza Hotel Indianapolis Downtown!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

790 reviews

Highlights

+Friendly staff
+Unique atmosphere

Could Improve

–Poor management
–Noisy trains

Cleanliness7.7

General cleanliness was decent, but some reviews hint at issues stemming from nearby construction.

Service8.1

Service was kind and helpful but some guests had significant issues with reservation management.

Location8.7

Convenient location close to local attractions despite construction challenges.

Room Quality8.1

Rooms are comfortable but may feel small and are affected by noise from trains.

Amenities8.2

Amenities are standard for this hotel tier, with good hot water and clean facilities.

Value for Money7.6

Some guests feel the price doesn't match up to the service experienced.

Food and Beverage8.7

Breakfast received positive remarks for quality.

Overall Experience8.6

Overall experience was positive but marred by specific service and cleanliness issues.

Martha

Solo Traveller · Aug 2026

Liked:We had an excellent time. Staff was friendly and informative, the room was clean and comfortable.

Disliked:Price was a little steep

via Nuitee

Mel

Solo Traveller · Aug 2026

Liked:Building was cool. Room was a train car, very cool.

Disliked:There was construction going on all around & had no idea where to park so I used vallet & it was expensive.

via Nuitee

Victoria

Couple · Aug 2026

I will be staying again!

Liked:How close it is to gainbridge and room are nice

Disliked:No complaints

via Nuitee

JustinR3

Business · Aug 2026

Union Station Turned Hotel.

Liked:The hotel is very interesting as it was a former train station. They do have train carts on the second floor which you can book during your stay. Which is pretty cool. They have an awesome restaurant. If you need an amazing server ask for Kay. She was amazing. The hotel is very busy as it connects to the convention center. What I loved was that they have a bridge that connects to the convention center so no need to go outside and walk in bad weather if you need to go there. The biggest issue that this hotel has is that it needs a renovation. The rooms are worn out and the overall hotel could use a facelift. That being said, it is still a good option to stay at and I would reccommend this hotel to others. Also, their meeting spaces are super cool. They do have a ballroom which used to be the entrance to the old station.

via tripadvisor

Location

How to Find Us

123 West Louisiana Street

Indianapolis · us

+1 317-631-2221

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please be advised that parking is limited and based on availability. Hotel will be undergoing renovation from Aug 4 - Jun 1 2025. We apologize for any inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Explore More

Nearby Hotels

9.0/ 10

★★★★

JW Marriott Indianapolis

10 S West Street

1,257 reviews

9.5/ 10

★★★★

Bottleworks Hotel

850 Massachusetts Avenue

558 reviews

Hampton Inn Indianapolis Downtown Across from Circle Centre

8.8/ 10

★★★

Hampton Inn Indianapolis Downtown Across from Circle Centre

105 S Meridian St

1,073 reviews

9.2/ 10

★★★★★

Conrad Indianapolis

50 W Washington St.

391 reviews

9.1/ 10

★★★★

The Westin Indianapolis

241 W Washington Street

850 reviews

8.6/ 10

★★★

Hyatt Place Indianapolis Downtown

130 South Pennsylvania St

1,288 reviews

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Guest Reviews

What Guests Say

8.2

Excellent

790 reviews

Highlights

+Friendly staff
+Unique atmosphere

Could Improve

–Poor management
–Noisy trains

Cleanliness7.7

General cleanliness was decent, but some reviews hint at issues stemming from nearby construction.

Service8.1

Service was kind and helpful but some guests had significant issues with reservation management.

Location8.7

Convenient location close to local attractions despite construction challenges.

Room Quality8.1

Rooms are comfortable but may feel small and are affected by noise from trains.

Amenities8.2

Amenities are standard for this hotel tier, with good hot water and clean facilities.

Value for Money7.6

Some guests feel the price doesn't match up to the service experienced.

Food and Beverage8.7

Breakfast received positive remarks for quality.

Overall Experience8.6

Overall experience was positive but marred by specific service and cleanliness issues.

Martha

Solo Traveller · Aug 2026

Liked:We had an excellent time. Staff was friendly and informative, the room was clean and comfortable.

Disliked:Price was a little steep

via Nuitee

Mel

Solo Traveller · Aug 2026

Liked:Building was cool. Room was a train car, very cool.

Disliked:There was construction going on all around & had no idea where to park so I used vallet & it was expensive.

via Nuitee

Victoria

Couple · Aug 2026

I will be staying again!

Liked:How close it is to gainbridge and room are nice

Disliked:No complaints

via Nuitee

JustinR3

Business · Aug 2026

Union Station Turned Hotel.

via tripadvisor