Name: Four Points by Sheraton Charlotte - Lake Norman
Address: 16508 Northcross Drive, Huntersville, NC 28078
Rating: 7.6

Four Points by Sheraton Charlotte - Lake Norman, Huntersville | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Huntersville, us

Luxurious Accommodation

Experience comfort and convenience at Four Points by Sheraton Charlotte - Lake Norman. Each room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay. Enjoy complimentary WiFi throughout the property and pamper yourself with free toiletries and a hairdryer.

Exceptional Service

Our 24-hour front desk is always available to assist you, making sure your needs are met promptly. Whether you need local area information or any other assistance, our dedicated staff is here to make your stay memorable.

Ideal Location

Located in Huntersville, our hotel offers easy access to popular activities like horse riding and fishing. Additionally, being just 26 km from Charlotte Douglas International Airport, your travel convenience is guaranteed.

Book your stay at Four Points by Sheraton Charlotte - Lake Norman for a remarkable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.6

Very Good

237 reviews

Highlights

+Friendly staff
+Good location
+Clean inside common areas

Could Improve

–Dirty elevators
–Subpar breakfast
–Additional charges

Cleanliness6.5

Several mentions of dirty elevators and hallways, with notes on housekeeping being insufficient.

Service8.5

Staff were generally friendly and helpful, despite some isolated incidents of poor service.

Location8.5

Positive mentions regarding the location being suitable for various activities.

Room Quality7.5

Rooms were a bit small with minor maintenance issues like a malfunctioning microwave light.

Amenities7.5

Basic amenities available, but some guests noted issues with breakfast and additional charges.

Value for Money7.4

Concerns regarding additional charges for breakfast and inconsistencies with what was included.

Food and Beverage6.5

Frequent complaints about breakfast quality and service, with some calling it subpar.

Overall Experience8.5

Mixed reviews, but many enjoyed their stay despite some issues.

948terig

Family · Apr 2026

Terrible building Great employees.

Liked:Do NOT stay at this hotel. The people working here are extremely nice and show that they care about the guests but it’s the building that’s horrible. There is black MOLD everywhere, in guest room, in hallways even in the buffet area!! Also we got stuck TWICE in the elevator during our stay. Whoever owns this hotel should be ashamed and needs to address this right away. Don’t risk staying here.

via tripadvisor

LeeAnn

Couple · Mar 2026

It would of been great had we not been charged double fir our stay

Liked:Front desk staff promptly provided our towel requests and plunger

Disliked:We booked through Booking.com and paid for our booking three days before we checked in,! On the night I checked in (we stayed for a weekend.) the guy checking us in was super busy and asked for a card and I just assumed it was for incidentals. We wake up Saturday morning and see that there is a $309 hold from the hotel!We paid 274 through booking. I had my receipt days prior and bank had already released it. So the 309 hold we knew was from hotel trying to double charge usI. I spoke with several front desk guys and they were all super nice they could see the issue and that it was an accident on their behalf. They said it was gonna be taken care of but they couldn’t fix it till we checked out. This morning as I was checking out the lady who checked us out said that they did not get the money from booking ( wrong) so I showed her my receipt so then her demenor changed but we get our receipt and she made sure she charged us $36 for what Idk i guess she wanted us to pay her rate😢 I don’t think they should use third-party booking if they’re not gonna honor it and try to save people don’t pay for it I’ve never had this problem with booking before with a third party and we travel a-lot for sports! Other than this we stay was decent, hotel was clean and all other staff were friendly and attentive!

via Nuitee

Eric

Solo Traveller · Mar 2026

Liked:Convenient location. Room was clean. However, there were several maintenance items which could have been addressed.

Disliked:Breakfast is not included in the cost of the room. It would be one thing if the breakfast was elevated in some way from the typical continental breakfast option, but I don't personally see the value in charging $10 for a mediocre breakfast.

via Nuitee

Serena

Extended Group · Mar 2026

Disliked:The AC / heater in the room & the bathroom fan/light were very noisy. I tried to use the fan switch to use the mirror light but the fan made a loud buzzing sound. Everything else was great!

via Nuitee

Location

How to Find Us

16508 Northcross Drive

Huntersville · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Service dogs are permitted at the property with proof of certification.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

237 reviews

Highlights

+Friendly staff
+Good location
+Clean inside common areas

Could Improve

–Dirty elevators
–Subpar breakfast
–Additional charges

Cleanliness6.5

Several mentions of dirty elevators and hallways, with notes on housekeeping being insufficient.

Service8.5

Staff were generally friendly and helpful, despite some isolated incidents of poor service.

Location8.5

Positive mentions regarding the location being suitable for various activities.

Room Quality7.5

Rooms were a bit small with minor maintenance issues like a malfunctioning microwave light.

Amenities7.5

Basic amenities available, but some guests noted issues with breakfast and additional charges.

Value for Money7.4

Concerns regarding additional charges for breakfast and inconsistencies with what was included.

Food and Beverage6.5

Frequent complaints about breakfast quality and service, with some calling it subpar.

Overall Experience8.5

Mixed reviews, but many enjoyed their stay despite some issues.

948terig

Family · Apr 2026

Terrible building Great employees.

via tripadvisor

LeeAnn

Couple · Mar 2026

It would of been great had we not been charged double fir our stay

Liked:Front desk staff promptly provided our towel requests and plunger

via Nuitee

Eric

Solo Traveller · Mar 2026

Liked:Convenient location. Room was clean. However, there were several maintenance items which could have been addressed.

via Nuitee

Serena

Extended Group · Mar 2026

Disliked:The AC / heater in the room & the bathroom fan/light were very noisy. I tried to use the fan switch to use the mirror light but the fan made a loud buzzing sound. Everything else was great!

via Nuitee