Thompson Houston, by Hyatt

Several reviews explicitly note very clean rooms and a pleasant scent; cleanliness is consistently praised.

Staff described as amazing, super helpful and providing great service in multiple reviews, though one review mentioned slow responsiveness.

Downtown views and location repeatedly praised; one complaint about loud noise outside at 3am lowered this slightly.

Modern, attractive rooms and good showers are highlighted, but guests report thin walls (can hear through doors) and occasional thermostat/AC issues.

Fitness center/gym and cocktails are frequently praised; parking options are noted as a drawback.

At least one review explicitly states the hotel does not offer value commensurate with its premium rates; perceived value is a weakness.

Breakfast called exceptional and cocktails positively mentioned — F&B sentiment is strongly positive.

Most stays described as enjoyable with several guests saying they'd return; a few issues (noise, AC, perceived value) tempered otherwise very positive experiences.