The Westin Houston Downtown | Member Rates

Name: The Westin Houston Downtown
Address: 1520 Texas Street, Houston, TX 77002
Rating: 9.3

The Westin Houston Downtown | Member Rates | Dyme

WiFi availablePaid WiFiParkingValet parkingPrivate parkingBar

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Houston, us

Walkability

Walk

Bike

Luxurious Accommodations

The Westin Houston Downtown offers elegant rooms with modern amenities, including air conditioning, flat-screen TVs, and cozy seating areas. Guests can unwind in comfort and style after a busy day exploring Houston.

Convenient Facilities

Enjoy complimentary WiFi, private parking, and a free shuttle service to nearby attractions. The 24-hour front desk and on-site gift shop ensure that guests have everything they need for a seamless stay. The Ballpark Cafe serves delicious continental cuisine throughout the day.

Prime Location

Situated near Minute Maid Park and the George R. Brown Convention Center, this hotel is the perfect choice for both business and leisure travelers. Explore nearby attractions like Discovery Green Park and Toyota Center, all just a short distance away.

Experience luxury and convenience at The Westin Houston Downtown. Book your stay now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.3

Exceptional

528 reviews

Highlights

+Courteous staff
+Cleanliness
+Great location
+Excellent food

Could Improve

–Expensive valet service

Cleanliness9.2

Cleanliness was above and beyond.

Service9.6

Staff were very courteous, informative, and friendly.

Location9.2

Location is great - walkable around downtown.

Room Quality9.1

Room was huge, comfortable and very clean.

Amenities9.2

Standard quality for this hotel tier.

Value for Money9.1

Good value for money.

Food and Beverage9.7

Food was excellent; the Trust me burger was beyond delicious.

Overall Experience9.4

Overall had an awesome stay and will be back.

chrisbI4171DK

Business · Jun 2026

Exceptional Customer Service That Is Rare to Find Today

Liked:Melissa, Celissa, and Malene at the Westin Downtown Houston provided some of the best customer service our group has experienced in years. We arrived with a large business group and several complicated reservation and booking issues, yet they welcomed everyone with friendly smiles and a genuine desire to help. Despite how busy the hotel was, they took the time to listen, understand our concerns, and work through every issue without hesitation. Their professionalism, patience, and positive attitude made what could have been a stressful situation completely seamless. It is rare to find this level of true customer service at a large hotel, and their commitment to guest satisfaction was refreshing. Thank you, Melissa, Celissa, and Malene, for going above and beyond. You made our stay a great experience, and your hospitality is a big reason we will return to the Westin Downtown Houston.

via tripadvisor

chrisbU5951EP

Business · Jun 2026

Five-Star Service from the Front Desk Staff and mamager

Liked:I wanted to recognize Melissa, Malene, and Celissa for their outstanding service. We had a complicated business group reservation with several moving parts, and they went above and beyond to make sure everything was handled smoothly. Throughout our stay they were professional, friendly, and incredibly accommodating. I’ve traveled extensively for business, and this is some of the friendliest and most customer-focused hotel staff I’ve encountered in downtown Houston. Thank you, Melissa, Malene, and Celissa, for your outstanding hospitality. You are a tremendous asset to the hotel, and we look forward to staying here again in the future.

via tripadvisor

AshleyAAB

Business · Jun 2026

Great Service from Start to Finish

Liked:I had a fantastic stay and would absolutely return. From the moment I arrived, the service stood out. I pulled up in an Uber from the airport, and the valet team was already there to greet me, open the door, and assist with my luggage. It was a small touch that immediately made me feel welcome. I arrived a little before check-in, but the front desk staff couldn't have been more accommodating. Everyone was friendly, professional, and genuinely seemed happy to help. My room was beautiful, spacious, comfortable, and exactly what I needed after a long day of travel. I was in town for business meetings, and the hotel did an excellent job supporting our group. The meeting space was well maintained, and the team handling food and beverage service kept everything running smoothly. They were attentive without being intrusive and made sure we had everything we needed throughout the day. By my last evening, I was exhausted and decided to stay in and order room service. It arrived quickly, and the short ribs were outstanding, easily one of the best meals I had during my trip. When it was time to leave, the exceptional service continued. The valet team once again assisted with my luggage and opened doors without me ever having to ask. It's rare to find a hotel where every interaction feels effortless, but this property delivered from start to finish. Great service, comfortable accommodations, excellent food, and a team that clearly cares about the guest experience. I would definitely stay here again.

via tripadvisor

joelpD9950KG

Business · Jun 2026

Great stay at the Houston Westin

Liked:What a great experience staying at the Houston Westin. Great friendly staff and comfortable clean rooms. A Westin team member opened the front door for me and spoke each time I entered and exited the hotel.

via tripadvisor

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at The Westin Houston Downtown

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1520 Texas Street

Houston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note guests who cancel their reservation will be charged for the room and tax. Please note that the billing address entered at the time of booking must match that of the credit card used for reservation. Guests must be 21 years of age or older to check in at the property. Minors must be accompanied by an adult at all times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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