Name: The Westin Galleria Houston
Address: 5060 West Alabama, Houston, TX 77056
Rating: 8.5

The Westin Galleria Houston | Member Rates | Dyme

WiFi availablePaid WiFiParkingFree ParkingValet parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Houston, us

Prime Location at Houston Galleria Shopping Mall

Located directly at the Houston Galleria shopping mall, The Westin Galleria Houston offers unparalleled convenience for guests looking to indulge in shopping and dining experiences.

Comfortable Accommodations with City Views

The hotel's guestrooms are equipped with coffeemakers and mini refrigerators, ensuring a comfortable stay. Some rooms also provide stunning views of the city, adding a touch of luxury to your experience.

Fitness Center, Outdoor Pool, and On-Site Dining

Guests can maintain their fitness routine at the 24-hour fitness center or relax by taking a dip in the outdoor pool. To satisfy culinary cravings, the on-site restaurant, Daily Grill, offers a variety of options from breakfast to cocktails.

Book your stay at The Westin Galleria Houston for a perfect blend of luxury and convenience.

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.5

Excellent

450 reviews

Highlights

+Great location
+Friendly staff

Could Improve

–High food prices
–Noise issues

Cleanliness9.0

Maintained daily cleaning, positive reviews about cleanliness mentioned.

Service9.4

Friendly front desk staff and excellent customer service highlighted.

Location9.5

Perfect location with convenient access to shopping and business facilities.

Room Quality7.9

Some noise issues reported, and bad pillows mentioned.

Amenities8.4

Modern amenities like fridge and coffee maker noted, though some users had mixed feelings.

Value for Money7.9

Concerns regarding high service and food costs were expressed.

Food and Beverage7.0

Negative experiences with food service, particularly in Daily Grill.

Overall Experience8.9

Overall positive feedback with highlights on comfortable stays.

McGuire

Solo Traveller · Jul 2026

Liked:Full Refund hasn’t been processed

via Nuitee

Happiness30319324290

Business · Jul 2026

Disabled and Gov Employee discrimination

Liked:I think it is official, Marriott hotels treat veterans and government employees with substandard service. This is the 3rd time I have checked in at a Houston Marriott, Westin, & JW Marriott, where I have been checked in differently because I have a service dog and I am on the government rate. FOR THIS STAY, First I could not find my government ID, the check in woman kept repeating, I will give you a warning but you need your government picture ID. I finally found my ID. But she repeated it to my 5 times, I guess because she thought I was less intelligent than the average person. I have over70 nights at Marriotts (this year so far) yet I was placed on the “dog” floor because I have a service dog and not offered an upgrade like the other 2 guests behind me. My keys didn’t work in the elevator (I tried 2 different ones) and when I returned to the desk and told her, she said “you did it wrong.” Not sure how you mess up holding a key to a reader, but obviously the keys didn’t work. I asked her why I didn’t get the same treatment as the other guests and she replied with “ma’am, I reviewed your amenities with you.” I explained she didn’t and she basically called me a liar. I am so done with Marriotts and will be making sure the government knows Marriott hotels are discriminating against disabled veterans and treating government employees like we are less than important as others. Great job Marriott!

via tripadvisor

mikepC3078DL

Business · May 2026

Nice but not elite.

Liked:Clean, friendly staff and concierge. Not responsive to requests though.

via tripadvisor

maewag

Couples · May 2026

Enjoyed our stay!

Liked:My hubby and I have been staying at the Westin Galleria for a few weeks and all the staff are great that work in the hotel. But I must say, the highlight of our visit has been Vilma in the Club Lounge. Vilma is amazing!! Talk about someone with a wonderful personality, who genuinely makes you feel better just by being greeted by her in the mornings. She is a true gem! Very accommodating and she ensured that my husband and I were well taken care of each day. Westin could not have a better person orchestrating the lounge. Vilma, you are exceptional at your job and it was a true pleasure getting to know you. I pray that we will have an opportunity to see you again on a future visit. Take good care and be blessed! Yummy Yummy!

via tripadvisor

Location

How to Find Us

5060 West Alabama

Houston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests must be 21 years of age or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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