Name: Sonesta ES Suites Houston Galleria
Address: 5190 Hidalgo Street, Houston, TX 77056
Telephone: +1 713-355-8888
Rating: 8.4

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Houston, us

Convenient Location near Houston Galleria Shopping Center

Spacious Suites with Full Kitchens and Complimentary Breakfast

Amenities for Comfort and Convenience

Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

1,651 reviews

Highlights

+Location
+Friendly staff
+Breakfast

Could Improve

–Cleanliness issues
–Service inconsistencies
–Room maintenance

Cleanliness7.8

Issues with cleanliness were mentioned, including strong odors and poor maintenance.

Service8.8

While some service issues were noted, many reviews praised the friendly staff.

Location9.3

Numerous reviews highlighted the great location near attractions like the Galleria.

Room Quality7.8

Concerns about room quality and maintenance issues were raised.

Amenities8.3

Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.

Value for Money8.7

The hotel offers decent value, particularly for long stays with kitchen facilities.

Food and Beverage8.3

Breakfast was praised, adding to the positive experience.

Overall Experience8.3

The overall experience varied greatly among guests, with significant issues as well.

Suzy

Couple · Sep 2026

Great location nice staff good value for money

Liked:Location staff breakfast

Disliked:AC loud sound

via Nuitee

Williams

Solo Traveller · Sep 2026

Liked:Location was good, but it wasn't what my girlfriend and I expected in the quality of where this hotel was.

Disliked:Place felt old and smelled horrible on the floor where we had our room.

via Nuitee

Yehya

Couple · Sep 2026

The only thing that Internet was not stable

Liked:The cleanliness

Disliked:Near to the Mall

via Nuitee

Gasser

Family With Children · Sep 2026

Liked:The rooms are spacious and clean. The spool was clean. The location of the hotel is convenient. Overall, we really enjoyed our stay.

via Nuitee

Location

How to Find Us

5190 Hidalgo Street

Houston · us

+1 713-355-8888

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. An additional authorization of USD 50 per stay plus room and tax for your entire stay or up to 7 nights will be placed on your credit card. This hold will be released by the hotel immediately after checkout. Please note that it can take up to several days or weeks to reimburse, depending on your issuing bank's policy and practice. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed. Guests must be aged 21 or older to check in. Pool would be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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