Name: Home2 Suites At The Galleria
Address: 3414 Sage Rd, Houston, TX 77056
Rating: 9

Home2 Suites At The Galleria, Houston | Member Rates | Dyme

WiFi availableFree WiFiParkingAccessible parkingParking garageSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Houston, us

Convenient Location

Located in the heart of Houston's Richmond Avenue district, Home2 Suites At The Galleria offers easy access to popular attractions like The Galleria Houston and Houston Arboretum and Nature Center.

Modern Amenities

Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms feature balconies with city views, adding a touch of luxury to your experience.

Fitness Center and 24-Hour Service

Stay active at our on-site fitness center and benefit from our 24-hour front desk service. Our dedicated staff is always available to ensure you have a pleasant stay.

Experience the best of Houston's hospitality at Home2 Suites At The Galleria. Book now for an unforgettable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

485 reviews

Highlights

+Clean
+Friendly staff
+Good location
+Spacious rooms

Could Improve

–Parking fees
–Inconsistent service
–Limited food options

Cleanliness8.9

Overall sentiment indicates clean rooms, but some mentions of service inconsistencies.

Service9.4

Friendly and helpful staff noted throughout several reviews.

Location9.4

Convenient location mentioned multiple times as a positive.

Room Quality8.8

Rooms are described as clean and spacious.

Amenities8.9

Some complaints about amenities such as parking not included.

Value for Money8.8

Good price point, though parking fees noted as a drawback.

Food and Beverage8.4

Breakfast received praise, but some indicated room for improvement.

Overall Experience9.4

Overall positive experiences highlighted in multiple reviews.

Travis

Couple · Jul 2026

Rude employee at Front Desk named Daniel.

Liked:My stay was awesome as far as cleanliness.

Disliked:The Front Desk Male named Daniel which he might have lied about his name, but just in case, I will upload pictures because He was VERY RUDE. While our two-night stay was otherwise pleasant, our interactions with Daniel were disappointing and unprofessional from the moment we checked in. Upon arrival, Daniel was rude and sarcastic while checking us in. We were having difficulty hearing him as he explained information about our stay, and he sarcastically remarked that he “doesn’t like speaking up.” I then tried to lighten the situation by saying that I like being nice because my wife wants me to be. Daniel responded by saying that he doesn’t like being nice and that I was “better than him on that one.” At checkout, I simply asked for a receipt showing our complete two-night stay. In response, Daniel called me an “idiot” because I wanted a receipt which I didn’t know when you book through second party websites they have to provide the receipt. However, there is absolutely no excuse for an employee to speak to a guest in such a disrespectful and degrading manner, especially when the guest was asking a routine and reasonable question. Although we enjoyed our stay otherwise, our experience with Daniel overshadowed it. Hilton has built its reputation on hospitality and professionalism, and employees who interact with guests should reflect those values. No guest should be made to feel insulted or belittled for asking for basic information regarding their stay. Because of this experience, we will not be returning to Hilton in the future. We strongly encourage Hilton to ensure that its employees are properly trained in professionalism, customer service, and respectful communication with guests. We hope this matter is taken seriously and that appropriate action is taken to prevent other guests from experiencing similar treatment. Thank you.

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Marcus

Solo Traveller · Jul 2026

Disliked:I wish we had better pillows in the room

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Terence

Family With Children · Jun 2026

Liked:Well out of the CBD, but a handy place nonetheless. Was on direct bus route (45mins+/-) to the CBD. Was a 15-minute walk to The Galleria Mall. Close to restaurants and a short bus ride to Walmart! Had a full galley kitchen that a family could realistically cater for themselves.

Disliked:Breakfast was pretty ordinary.

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Subramania

Solo Traveller · Jun 2026

Liked:Very good location. Friendly staff. Excellent facilities.

Disliked:There's nothing

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Location

How to Find Us

3414 Sage Rd

Houston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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