Name: Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel
Address: 100 West Cavalcade Street, Houston, TX 77007
Rating: 8

Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Houston, us

Luxurious Accommodation

Experience top-notch comfort at Heights House Hotel, Ascend Hotel Collection. Our rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and cozy bedding to ensure a relaxing stay.

Convenient Facilities

Unwind by the seasonal outdoor pool, enjoy delectable meals at the on-site restaurant, or socialize in the shared lounge and bar. With free private parking and an ATM on-site, your convenience is our priority.

Exceptional Service

Our multilingual staff, fluent in Arabic, English, and Spanish, are available 24/7 at the front desk to assist you with any needs or recommendations. Start your day right with a delicious buffet or continental breakfast during your stay.

Book your stay at Heights House Hotel now for an unforgettable experience in Houston Heights!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.0

Excellent

651 reviews

Highlights

+Good location
+Friendly staff
+Responsive service

Could Improve

–Cleanliness issues
–Amenities lacking
–Misleading information about facilities

Cleanliness6.6

Housekeeping doesn’t clean unless you beg.

Service9.6

The manager was very sweet and responsive to the guests.

Location9.1

Close to many restaurants and bars, easy to access.

Room Quality7.5

The hotel is cute and easy to navigate, but there were complaints about the bathtub.

Amenities7.6

No restaurant/bar availability, lacking mini fridge.

Value for Money7.5

Great for out of town people on a budget, but could improve.

Food and Beverage7.6

Only pastry breakfast offered, no mini fridge in the room.

Overall Experience8.6

The stay had its ups and downs but overall not too dissatisfied.

Marketing Agency

Family With Children · May 2026

Comfortable room with cute upgrades

Liked:I was surprised at how nice the room was and how comfortable the beds were, I even received a text asking if I slept well and if needed towels or anything at all, that was unexpected and very nice

Disliked:I could've used some eggs and sausage and a real waffle maker but the Continental breakfast was satisfactory

via Nuitee

charlie

Solo Traveller · Apr 2026

Liked:It was in a great spot easy to get in and out close to downtown and the airport

Disliked:You have to request that you would like a microwave or fridge not all rooms come with it. And breakfast was small muffins and a couple other things and thats it

via Nuitee

Delicia

Couple · Mar 2026

Very relaxing and the staff was great!

Liked:It was very clean.

Disliked:I love the property

via Nuitee

Passport13957074077

Couples · Feb 2026

It missed the mark…

Liked:I hate leaving a bad review bc it looks like this place is really trying… but I feel they missed the mark. I booked it online bc it had a cute retro vibe… but it seems their website has some misleading info… Their site shows “Our ground floor features a stylish restaurant and bar.” I didn’t see a restaurant here. Also there’s no menu to be found. There is seating and tables outside and in the lobby though so maybe that was it? Their “bar” also has no liquor license so they don’t sell cocktails. Their site also shows “All our comfortable rooms feature luxury-grade mattresses…” Our king bed had an old, worn out mattress with sunken in spots, in dire need of replacement. One sheet, one thin comforter, no extra blankets. Our room also smelled musty and felt humid. There’s no microwave and fridge . It looks like you have to pay more for a suite to get those, which I think should be standard equipment in an average hotel room. The courtyard view was nice but it faces the major highway so there’s road noise. If you’re a light sleeper, bring something to drown out noise because you can hear everyone walking by your door and above you if you’re on a lower floor. I will say that the pool area and outdoor seating was very nice and clean. The staff were also really nice. I hope they continue to improve because there is potential there.❤️

via tripadvisor

Location

How to Find Us

100 West Cavalcade Street

Houston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

651 reviews

Highlights

+Good location
+Friendly staff
+Responsive service

Could Improve

–Cleanliness issues
–Amenities lacking
–Misleading information about facilities

Cleanliness6.6

Housekeeping doesn’t clean unless you beg.

Service9.6

The manager was very sweet and responsive to the guests.

Location9.1

Close to many restaurants and bars, easy to access.

Room Quality7.5

The hotel is cute and easy to navigate, but there were complaints about the bathtub.

Amenities7.6

No restaurant/bar availability, lacking mini fridge.

Value for Money7.5

Great for out of town people on a budget, but could improve.

Food and Beverage7.6

Only pastry breakfast offered, no mini fridge in the room.

Overall Experience8.6

The stay had its ups and downs but overall not too dissatisfied.

Marketing Agency

Family With Children · May 2026

Comfortable room with cute upgrades

Disliked:I could've used some eggs and sausage and a real waffle maker but the Continental breakfast was satisfactory

via Nuitee

charlie

Solo Traveller · Apr 2026

Liked:It was in a great spot easy to get in and out close to downtown and the airport

Disliked:You have to request that you would like a microwave or fridge not all rooms come with it. And breakfast was small muffins and a couple other things and thats it

via Nuitee

Delicia

Couple · Mar 2026

Very relaxing and the staff was great!

Liked:It was very clean.

Disliked:I love the property

via Nuitee

Passport13957074077

Couples · Feb 2026

It missed the mark…

via tripadvisor