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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Houston · US

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

8
Excellent1,671 reviews
  1. Hotel Collection
  2. /Hotels in Houston
  3. /Crowne Plaza Houston Med Ctr-Galleria Area by IHG
WiFi availableFree WiFiParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Houston, US

Walkability

Walk Score® by Redfin
85
Walk
63
Bike

Luxurious Amenities

Experience ultimate relaxation at Crowne Plaza Houston Med Ctr-Galleria Area with its spa, outdoor pool, and fitness centre. Unwind and rejuvenate in style.

Modern Comforts

Enjoy the convenience of free WiFi, HD TV, and in-room microwave and refrigerator in every air-conditioned room. Feel at home during your stay.

Delicious Dining Options

Indulge in a buffet breakfast or à la carte dinner at Reeds Restaurant, and sip on cocktails at 2712 Bistro & Bar. Room service is also available for a cozy night in.

Book your stay at Crowne Plaza Houston Med Ctr-Galleria Area now for a memorable and luxurious experience in the heart of Houston!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Crowne Plaza Houston Med Ctr-Galleria Area by IHG

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

2712 Southwest Freeway

Houston · US

+1 860-522-7641

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

"Please note that guests are not allowed to openly carry a gun on the property's premises, which is private property. Please note that guests must be 21 years of age or older to check in at this hotel. • Self-parking $25.00 • Day Parking charged hourly - rates posted at the gate""Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

1,671 reviews

Highlights

  • +Good location
  • +Helpful staff

Could Improve

  • –Dirty rooms
  • –Poor service
Cleanliness6.9

The hotel is poorly maintained with reports of dirty rooms and bad odors.

Service7.8

Service lacks professionalism, particularly in handling issues such as broken A/C and poor communication about additional costs.

Location10.0

Guests appreciate the good location and its accessibility.

Room Quality6.8

Many issues reported including malfunctioning A/C and unclean rooms.

Amenities8.9

Amenities like breakfast are not up to expectations, with hidden costs that frustrate guests.

Value for Money7.8

Guests feel the hotel does not offer good value, given the additional fees and poor service.

Food and Beverage6.9

Negative feedback about breakfast pricing and availability of drinking water.

Overall Experience8.9

Mixed feelings with more complaints than praises, leading to dissatisfaction.

Larry

Solo Traveller · Oct 2026

10

Amazing!! 10/10! Comfortable beds and clean linens. Will definitely stay again!

Liked:Everything was perfect
Disliked:No free parking

via Nuitee

Kevin

Couple · Oct 2026

10

Perfect

Liked:Close to everything
Disliked:Nothing

via Nuitee

Lien

Extended Group · Oct 2026

2

Don’t stay at this place for a long time or at all….,

Liked:Close to downtown
Disliked:Very bad customer service and staff interactions. When checking in the lady at the front was on her phone and did not greet us at all. When trying to check in with her she told us that the room we booked was no longer available when I had already paid for a bigger room. There were no towels or tissues in our room. When we requested the front desk we had to come back down and get them ourselves.

via Nuitee

Samantha

Family With Children · Oct 2026

5

I wouldn’t stay there again.

Liked:I liked the location.
Disliked:Parking for $25 per day offsets the good price of the hotel. The people in the room next to us were heard so easily through the walls; they were cussing and fighting with each other and we have two small kids. Luckily they only were there (very early) in the morning that we were leaving. Also, the AC was out upon arrival and again at the end of the second day when we came in for the night; luckily it came on by the time we were going to sleep.

via Nuitee

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