Name: Candlewood Suites Houston Medical Center by IHG
Address: 10025 South Main Street, Houston, TX 77025
Rating: 7.2

Candlewood Suites Houston Medical Center by IHG | Member Rates | Dyme

WiFi availableParkingFree ParkingPrivate parkingAccessible parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Houston, us

Luxurious All-Suite Accommodations:

Experience the ultimate comfort at our Houston hotel, located just 2 km from NRG Stadium. Our spacious suites feature fully-equipped kitchens, perfect for a home-away-from-home feel.

Convenient Amenities:

Stay active at our 24-hour fitness center or unwind in the indoor pool and hot tub. Each suite is equipped with a flat-screen TV, DVD player, and a kitchen stocked with modern appliances and utensils.

Explore Houston with Ease:

Conveniently situated near Houston Zoo, Museum District, and The Galleria, our hotel offers easy access to top attractions. Wind down your day with a barbecue or grab a snack from our onsite store.

Book your stay at Houston Medical Center Candlewood Suites now for a memorable and comfortable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

7.2

Very Good

247 reviews

Highlights

+Friendly staff
+Good location for concerts

Could Improve

–Infestation issues
–Horrible cleanliness standards

Cleanliness5.5

Multiple reviews mention infestations (roaches) and unpleasant odors, indicating poor cleanliness.

Service9.4

Some reviews noted helpful staff, although there were issues with responsiveness on busy days.

Location7.5

Reviews indicate a questionable area and concerns about safety due to the homeless population.

Room Quality6.5

Consistent negative mentions of smells and maintenance issues reduce room quality score.

Amenities6.5

Reports of non-functional ice machines and no pool available, leading to a lower amenities score.

Value for Money7.5

Given the reported issues and dissatisfaction, value for money is perceived as poor.

Food and Beverage8.4

Limited mentions of food options, but the presence of a coffee machine was noted positively.

Overall Experience6.5

Overall, guests expressed significant dissatisfaction, with multiple factors contributing to a negative experience.

Melissa

Solo Traveller · Jul 2026

Bad bad bad

Liked:Absolutely nothing

Disliked:The location is a horrible area! The parking lot is extremely dark. The lobby smells ! The straws that are set out to mix the coffee are open to air not individually covered so everyone can touch the straws you will be using. Not sanitary. The towels in the rooms were limited. Never again!!

via Nuitee

Jesus

Couple · Jun 2026

Very nice

Liked:Excellent location

Disliked:N/A

via Nuitee

Roberto

Family With Children · Jan 2026

Very old and dirty

Liked:Close to NRG stadium

Disliked:Dirty towels, old furniture and alarm system, fungus on window corners, leaking shower, one room cold and one hot.

via Nuitee

FABIEN

Family With Children · Jan 2026

Liked:Nothing I liked about the stay!!! There were roaches every time you came back to the room after couple hrs. Room was hot ac didn't cool down the bedroom. Floors and carpet were sticky couches stained. The outside of building looked really nice, but inside was a disaster was wanting to cancel but didn't have the funds to get a different place cuz refund would of took days to get back. Called to talk to manager when he was in but was told by front desk that he was busy to leave number for him to call back and I'm still waiting for the call back this was by far the worst hotel I've stayed at in Houston for dr visits. The elevators smelled like urine when you got off elevator the hall to the rooms carpet was all stained and smelled like urine. Do not go by the pictures on the internet it's a huge scam. Never staying here again and will let anyone that goes to steer away from here. When walking out to put luggage away some manager lady came out asking of we were already checking out.RUSHED.

Disliked:There were roaches every time you came back to the room after couple hrs. Room was hot ac didn't cool down the bedroom. Floors and carpet were sticky couches stained. The outside of building looked really nice, but inside was a disaster was wanting to cancel but didn't have the funds to get a different place cuz refund would of took days to get back. Called to talk to manager when he was in but was told by front desk that he was busy to leave number for him to call back and I'm still waiting for the call back this was by far the worst hotel I've stayed at in Houston for dr visits. The elevators smelled like urine when you got off elevator the hall to the rooms carpet was all stained and smelled like urine. Do not go by the pictures on the internet it's a huge scam. Never staying here again and will let anyone that goes to steer away from here. When walking out to put luggage away some manager lady came out asking of we were already checking out.RUSHED.

via Nuitee

Location

How to Find Us

10025 South Main Street

Houston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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