Name: The Waters Hot Springs, Tapestry Collection by Hilton
Address: 340 Central Avenue, Hot Springs, AR 71901
Rating: 9

The Waters Hot Springs, Tapestry Collection by Hilton | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingRestaurantBar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Hot Springs, us

Luxurious Accommodation

Experience luxury at The Waters Hot Springs, Tapestry Collection by Hilton, located just 4 km from Magic Springs Crystal Falls. Each room comes with a private bathroom, ensuring your comfort and privacy during your stay.

Exceptional Amenities

Indulge in the hotel's top-notch amenities, including a restaurant, private parking, and a bar. The 24-hour front desk is at your service, and free WiFi is available throughout the property for your convenience.

Outdoor Adventures

Explore the beauty of Hot Springs with a range of outdoor activities like hiking, available for guests to enjoy. Make the most of your stay at The Waters and create unforgettable memories in this charming city.

Book your stay at The Waters Hot Springs, Tapestry Collection by Hilton for a luxurious and adventure-filled getaway.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

403 reviews

Highlights

+Great location
+Friendly staff
+Comfortable accommodations

Could Improve

–Cleanliness issues
–Staffing shortages at the bar
–Room assignment failures

Cleanliness7.7

Multiple mentions of unclean conditions such as blood on sheets and hairs in the shower.

Service9.6

Staff were described as friendly and helpful, with some minor issues noted.

Location10.0

Great locations mentioned in multiple reviews.

Room Quality8.7

Mixed sentiments with some issues regarding room assignments and condition.

Amenities8.6

Comments on the rooftop bar, but noted that it needs more staff.

Value for Money9.2

Overall fair value noted, with some adjustments expected for the price.

Food and Beverage8.6

Breakfast complaints noted, but overall food service was quite favorable.

Overall Experience9.7

Positive sentiments overshadowing negatives, especially praising staff and location.

Naveeda

Family With Children · May 2026

Do not stay here if you’re looking to spend 200/night or more bc pictures/reviews are misleading

Liked:This hotel was totally not worth the money I spent and I will make sure never to stay here again even if I need to pay more for another hotel. The only thing I liked was that the beds were comfortable.

Disliked:The hotel was dingy looking, floors were sticky, bathrooms doors did not close properly, the price was too high for the amenities and appearance, and the restaurant was horrible. I asked for eggs and they gave me stuff from a can. They don’t even use real eggs for breakfast. They forgot multiple parts of our order, they did not bring us proper utensils even when we asked 3-4 times

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Judy

Couple · May 2026

We Had a wonderful stay!

Liked:very friendly staff

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Margaret

Couple · May 2026

Liked:Everything was perfect. The entire staff were amazing.

Disliked:Location

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James

Couple · Apr 2026

This hotel is right in the heart of it all.

Liked:The property is right in the heart of the Bathhouse Row district & as such gave loads of local charm & other activity options. This historic property has many details showing its historic charm. Modern amenities were integrated into the building seamlessly.

Disliked:Next time we will probably not choose the 'City view" option as that means almost constant noises from the street below. The Booking.com listing was wrong as it indicated 'free breakfast' - which was not available. The Avenue, the on-property restaurant, was pleasant but was a bit slower than expected. The staff were wonderful - no complaints there. It appeared that a bit of a 'spruce up' would benefit this property (touch up paint here & there) along with a technician service call on the very bumpy 'right side' elevator. A little alarming to some, but it always worked :-) The shower has a glass partition with no door which may be why the water pressure is average at best (from a hotel named The Waters?) The barn door into the bath would have been better served to be an actual door that closed. For a spacious room the bathroom size was cozy at best. The drawer space was a little tight. This is a hotel in the middle of this resort community, and the premium price was to be expected. Once in the room it has a very cosmopolitan feel. A pretty place with very friendly & helpful staff.

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Location

How to Find Us

340 Central Avenue

Hot Springs · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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