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Upper House Hong Kong

Hong Kong · hk

Upper House Hong Kong

9.3
Exceptional170 reviews
  1. Hotel Collection
  2. /Hotels in Hong Kong
  3. /Upper House Hong Kong
Self parking (surcharge)Covered parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deliConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Room service, Family rooms

Location

Hong Kong, hk

Panoramic Views and Central Location

The Upper House in Hong Kong offers stunning panoramic views of Victoria Harbour and the city, coupled with a central location on Hong Kong Island. Situated atop Pacific Place, guests have easy access to the city's premier shopping mall and the Admiralty MTR station.

Luxurious Amenities and Modern Comforts

The hotel's non-smoking rooms are spacious and elegant, equipped with modern amenities including a large flat-screen TV, rainshower facilities, and a free Maxi-bar. Guests can also enjoy an iPod touch in each room for tourist information and convenient access to room service.

Culinary Delights and Dining Experiences

Indulge in culinary experiences at Salisterra, an elevated neighbourhood bistro on the 49th floor, offering Mediterranean-inspired cuisine by Michelin-starred Chef Jun Tanaka. For a taste of European flair, visit The Continental, a sophisticated café within Pacific Place with a classically-influenced menu and a serene terrace.

Experience luxury, comfort, and exquisite dining at The Upper House in Hong Kong. Book your stay now for an unforgettable experience.

Loading rooms and rates...

Location

How to Find Us

Pacific Place, 88 Queensway

Hong Kong · hk

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Changes of personal information is not allowed for nonrefundable bookings. Our offers are applicable to accommodations only and is not valid for events or weddings. Private events and marriage ceremonies may only be arranged within our Upper Suites with supplement charges. Please contact hotel for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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UPPER HOUSE HONG KONG

Guest Reviews

What Guests Say

9.3

Exceptional

170 reviews

Highlights

  • +Luxurious rooms
  • +Exceptional service

Could Improve

  • –High breakfast prices
  • –Aging facilities
Cleanliness9.5

No specific mentions of cleanliness, but generally high standards expected for this hotel tier.

Service10.0

Exemplary service mentioned across reviews, highlighting staff's attentiveness and efforts.

Location9.5

Several reviews praise the location for being central and convenient.

Room Quality10.0

Rooms described as modern and luxurious, with specific mentions of the excellent bathroom facilities.

Amenities9.0

Amenities are generally well-received, though some suggest missing elements like a pool.

Value for Money8.5

Value for money considered reasonable, but some mentions suggest that breakfast could be included.

Food and Beverage8.5

Food quality praised, with mentions of high prices for breakfast.

Overall Experience9.5

Positive experiences reported with a desire to return, reflecting a general satisfaction.

Angus

Couple · Apr 2026

9

I look forward to visiting again soon.

Liked:What I liked most was the calm atmosphere and the excellent team that run the front of house. Nothing was a problem and all request were dealt efficiently and with a smile.
Disliked:The only slightly disappointing area was the small outside area which seemed a bit of an after thought.

via Nuitee

Andrei

Couple · Apr 2026

9
Liked:size of the room view bathroom
Disliked:customer service was good, but not excellent (forgot about the birthday cake, slow response on some requests) gym was rather small breakfast was average (not even including champagne in the hotel, where the room costa 1000+ USD)

via Nuitee

RJ

Solo Traveller · Apr 2026

10
Liked:Great location. Beautiful and large rooms.
Disliked:Nothing to say.

via Nuitee

Pei Jean

Family With Children · Apr 2026

10

Short but memorable stay

Liked:Staff really exceeded expectations, very knowledgeable, always friendly and looking out for our needs. Didn't interact with housekeeping directly but they cared for the room very well, attention to detail is noticeable. Location could not be more convenient with Pacific Place mall just a minute away.

via Nuitee