Name: The Mercer
Address: 29 Jervois Street, Hong Kong
Telephone: +852 2922 9988
Rating: 8.6

WiFi availableFree WiFiParkingAccessible parkingStreet parkingLaundry

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Hong Kong, hk

Stylish Accommodation and Convenient Location

The Mercer offers chic rooms with free internet, local calls, and a 24-hour gym, just steps away from Shueng Wan MTR Station.

Modern Amenities and Comfort

Each fully air-conditioned room features glass windows, an iPod dock, and a flat-screen TV with cable channels. Relax in the en suite bathroom with a bathtub or shower.

Exceptional Services and Nearby Attractions

Enjoy laundry, dry cleaning, and concierge services at your disposal. Explore Hong Kong easily with the Macau Ferry Terminal and Lan Kwai Fong just a short drive away.

Experience the perfect blend of style, comfort, and convenience at The Mercer. Book your stay now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

300 reviews

Highlights

+Convenient location
+Helpful staff
+Clean and comfortable
+Good amenities nearby

Could Improve

–Cleanliness issues
–Limited food provisions
–Some rooms showing wear

Cleanliness8.1

Some reviews mentioned issues like unclean floors and torn towels.

Service9.1

Staff were consistently described as helpful and polite.

Location9.6

The central location is praised in multiple reviews.

Room Quality8.1

Comments indicate rooms being comfortable but showing signs of wear.

Amenities8.6

Availability of laundry and some kitchen utilities are noted, but some amenities like towels and toiletries were lacking.

Value for Money8.6

Generally considered good value based on location and facilities.

Food and Beverage8.1

Limited dining options at the hotel but nearby eateries mentioned.

Overall Experience8.6

Overall satisfaction with the stay despite some minor issues.

Jeffrey

Solo Traveller · Aug 2026

Liked:Location (very close to MTR, shops etc), spacious room with high ceiling

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Rebecca

Solo Traveller · Jun 2026

nicer options around the area than this.

Liked:location is ok, close to subway and jervois road has some nice coffee shops and restaurants. Staff was kind.

Disliked:hotel facilities are very different from the pictures, although my room was good size, air con was noisy during the night, mattress was very hard, nd carpet was a bit dusty and room had a bit of a stuffy smell. windows did not open and view of 5th floor is terrible.

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kerry

Extended Group · May 2026

good location and value for money

Liked:good location, clean and modern. Accommodated an early check-in and late checkout

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Stephanie

Solo Traveller · May 2026

2nd home

Liked:Proximity to required destination

Disliked:-

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Location

How to Find Us

29 Jervois Street

Hong Kong · hk

+852 2922 9988

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Kindly note that third party credit card payment is not accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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