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The Cityview - Chinese YMCA of Hong Kong

Hong Kong, Hong Kong SAR China

The Cityview - Chinese YMCA of Hong Kong

8.5
Excellent3,233 reviews

23 Waterloo Road

23 Waterloo Road

  1. Hotels
  2. /Hotels in Hong Kong
  3. /The Cityview - Chinese YMCA of Hong Kong
WiFi availableFree WiFiRestaurantLaundryConcierge serviceNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant

Location

Hong Kong, Hong Kong SAR China

Central Location and Eco-Friendly

Located next to Nathan Road in central Kowloon, The Cityview - Chinese YMCA of Hong Kong offers 4-star eco-friendly accommodation just a minute's walk from Yau Ma Tei MTR Station. Recognized by EarthCheck, this hotel is perfect for environmentally conscious travelers.

Dining Options and Culinary Delights

With three dining options, including Cantonese cuisine at The Balcony, international buffet spreads at City Cafe, and authentic Thai-style cuisine at Amazing, guests can indulge in a variety of culinary delights without leaving the hotel.

Convenient Amenities and Services

Guests can enjoy stylish rooms with modern amenities, organize day trips at the tour desk, access the business center, and benefit from laundry services and a 24-hour front desk for a hassle-free stay.

Book your stay at The Cityview - Chinese YMCA of Hong Kong for a memorable and convenient experience!

Loading rooms and rates...

Location

How to Find Us

23 Waterloo Road

Hong Kong, Hong Kong SAR China

+852 2783 3636

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The Hong Kong Government’s regulation of disposable plastic tableware and other plastic products will be implemented from 22 April 2024. Hotels and guest houses will no longer offer complimentary disposable toiletries and plastic-bottled water in guest rooms. At The Cityview, we encourage all our guests to bring their own toothpaste, toothbrush, and personal care items during their stay. Please contact the hotel for details. Guests who shorten their stay after check-in may be charged an additional penalty fee. Please note that all cancelations, modifications and no-show charges are subject to a service charge. Credit card details must be provided upon making any reservations. The Hotel reserves the right to pre-authorize your credit card prior to arrival as a guarantee of arrival. Please present the same credit card used to guarantee your booking when checking in and paying at the hotel. Guest rooms are subject to restrictions on group gatherings. All visitors are required to register at our front desk before entering the guest room. For security reasons, visitors are not allowed to stay overnight from 11:00 PM to 06:00 AM. Please note that additional guests above the maximum room occupancy are not permitted. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

3,233 reviews

Highlights

  • +Great location
  • +Helpful staff
  • +Comfortable rooms

Could Improve

  • –Room temperature issues
  • –Bathroom cleanliness
  • –Limited amenities
Cleanliness8.1

While the rooms were mentioned as clean, there were concerns about the bathroom cleanliness.

Service9.1

Many reviews highlight the friendly and helpful staff, enhancing the overall experience.

Location9.2

The location was frequently praised as excellent, being close to major transport and amenities.

Room Quality7.6

Some reviews noted that rooms were comfortable, but there were complaints about sound insulation and room size.

Amenities8.6

Amenities such as water refill stations were appreciated, but some lacked certain basic items like toothbrushes.

Value for Money8.6

Considering the location and overall experience, most guests felt the pricing was reasonable.

Food and Beverage8.1

Breakfast received positive comments, but lacking other specified offerings or details.

Overall Experience8.6

Overall, guests had a pleasant stay with few complaints, indicating a balanced experience.

HON

Couple · Oct 2026

8

Good

Liked:Location
Disliked:Wifi kick you out frequently

Ali Haider

Family With Children · Oct 2026

9

Nice Stay

Liked:The Hotel is at very nice place, Metro Buses Food Shops Convinient Stores Banks everything is with in 200 meter radius from Hotel.
Disliked:The Beds were too small, I booked Double Double Premium Room, because it mentioned exclusively Two Double beds, but unfortunately the double bed is 1.2m wide. Normally Double beds is minimum 1.8m Long according to international standards. Kindly be careful.

Kimberly

Couple · Oct 2026

6

Nice clean and well located stay

Liked:Staff were friendly and very room was tidy
Disliked:Water dispenser was in the lobby - often had to go down stairs a lot

Sally

Family With Children · Oct 2026

9
Liked:Clean, great view from our room. Fantastic location
Disliked:Service at their Cafe was slow, but I believe it was new and maybe just teething issues

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