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Kowloon Shangri-La, Hong Kong

Hong Kong · HK

Kowloon Shangri-La, Hong Kong

9.4
Exceptional2,818 reviews
  1. Hotel Collection
  2. /Hotels in Hong Kong
  3. /Kowloon Shangri-La, Hong Kong
WiFi availableParkingValet parkingPrivate parkingAccessible parkingStreet parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Hong Kong, HK

Luxurious Accommodations with Stunning Views

Kowloon Shangri-La, nestled in the vibrant Tsim Sha Tsui District, offers luxurious rooms with breathtaking views of Victoria Harbour or the city skyline. Each room features elegant decor, floor-to-ceiling windows, and modern amenities like satellite TV and a coffee maker.

World-Class Dining and Entertainment Options

Indulge in a culinary journey at the hotel's 7 top-notch restaurants, including the prestigious Michelin-starred Shang Palace. Sip on fine wine at Tapas Bar or unwind with a cocktail at the elegant Lobby Lounge for a truly exquisite dining experience.

Premium Leisure and Wellness Facilities

Experience ultimate relaxation at Shangri-La's health club, boasting a 24-hour fitness center, a rejuvenating swimming pool, and invigorating massage services. Whether you're here for business or leisure, the well-equipped business center ensures all your needs are met.

Book your stay at Kowloon Shangri-La now to elevate your Hong Kong experience to new heights!

Loading rooms and rates...

Location

How to Find Us

64 Mody Road

Hong Kong · HK

+852 2721 2111

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card. The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation. Breakfast is free of charge for children aged 0–3 years. Children aged 4–11 years can stay free of charge but incur a breakfast charge of HKD 213.50 per child when breakfast is included in the rate. This room features Playhouse with slide for kids under 1 meter, personal keepsake to mark your family quest, local surprises reflecting each destination, toys for free play subject to availability.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

2,818 reviews

Highlights

  • +Fantastic staff
  • +Great location
  • +Clean rooms
  • +Good value for money

Could Improve

  • –Check-in process can be slow
  • –Older furnishings in some areas
Cleanliness9.3

The hotel was described as clean and well kept.

Service9.7

Staff were consistently described as fantastic, helpful, and professional.

Location9.7

Well located with everything required, offering beautiful views.

Room Quality9.2

Rooms were described as clean and having nice features like automatic curtains.

Amenities9.3

Amenities were generally well received, though some areas noted as older.

Value for Money9.2

Overall experiences suggest good value given the quality of service and amenities.

Food and Beverage9.3

Food received positive remarks, particularly room service.

Overall Experience9.6

Guests expressed high satisfaction with their stays.

John

Couple · Sep 2026

5
Liked:Clean and still just hanging on to its former glory
Disliked:Outrageous that they hang on to your deposit for 14 to 21 days. I paid for my stay separately. I haven’t had this happen before. Maybe a few days but not that long.

via Nuitee

abdulrahman

Solo Traveller · Sep 2026

7

Disappointing Front Desk and Concierge Service

Liked:Location
Disliked:Disappointing Front Desk and Concierge Service Unfortunately, my experience with the front desk and concierge team at Shangri-La was very disappointing. Whether I was checking in, checking out, or simply asking the concierge for directions to the ferry terminal for Macau, the way they spoke to me felt dismissive and lacked basic courtesy. Their tone and manner did not make me feel respected or valued as a hotel guest. A hotel of Shangri-La’s reputation should provide warm, professional, and welcoming service, especially from the front desk and concierge, as they are the main point of contact for guests. I hope the management takes this feedback seriously and provides the team with better customer-service training. Guests should be spoken to politely and treated with respect, regardless of how simple their request may be.

via Nuitee

Nicholas

Couple · Sep 2026

10

Overall, a delightful stay at this hotel and highly recommended to travellers to Hong Kong.

Liked:Location is excellent with lots of eateries nearby, also near to East Tsim Sha Tsui MTR station and bus terminus. Room size is big and we stayed in a room with sea view.
Disliked:Rather expensive

via Nuitee

waleed

Couple · Sep 2026

10

Best one in town

Liked:Location Friendly Comfort
Disliked:None

via Nuitee

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