Hong Kong · hk

JW Marriott Hotel Hong Kong

Name: JW Marriott Hotel Hong Kong
Address: Pacific Place, 88 Queensway, Hong Kong
Rating: 9

Exceptional915 reviews

Self parking (surcharge)Covered parkingRestaurantSwimming poolFree pool cabanasPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Guest education on local ecosystems and culture, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Hong Kong, hk

Luxurious Accommodations with Stunning Views

Experience the breathtaking vistas of Hong Kong City, Victoria Harbour, or the mountains from our rooms with large windows. Enjoy a perfect night's sleep on our exclusive 7-layer mattresses and choose your preferred pillow for ultimate comfort.

Top-Notch Amenities for Ultimate Relaxation

Unwind at our outdoor pool, heated during winter, or pamper yourself at the Health Club with a sauna, steam room, and rejuvenating massage services.

Culinary Delights for Every Palate

Indulge in authentic Cantonese cuisine at the award-winning Man Ho Restaurant or savor fresh seafood at the Fish Bar. Treat yourself to signature coffees at Dolce 88 or feast on diverse buffets at JW Cafe.

Book your stay at JW Marriott Hotel Hong Kong for an unforgettable blend of luxury, comfort, and exceptional service.

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Location

How to Find Us

Pacific Place, 88 Queensway

Hong Kong · hk

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

- Please be advised that any special requests are subject to availability and may incur additional charges. - If the reserved room type, room rate, or package includes access to the Executive Lounge, please note that it is limited to two guests per room, and an additional fee will be applied for any extra guests. The Executive Lounge is only accessible to guests aged 12 or above after 18:00. - The swimming pool will be closed for regular maintenance from 26 January to 9 February 2026. Please contact Fitness Center for alternative arrangement

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Hong Kong · hk

JW Marriott Hotel Hong Kong

Exceptional915 reviews

Self parking (surcharge)Covered parkingRestaurantSwimming poolFree pool cabanasPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Guest education on local ecosystems and culture, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

Hong Kong, hk

Luxurious Accommodations with Stunning Views

Top-Notch Amenities for Ultimate Relaxation

Unwind at our outdoor pool, heated during winter, or pamper yourself at the Health Club with a sauna, steam room, and rejuvenating massage services.

Culinary Delights for Every Palate

Book your stay at JW Marriott Hotel Hong Kong for an unforgettable blend of luxury, comfort, and exceptional service.

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

915 reviews

Highlights

+Excellent service and staff interactions
+Prime location near transport and shopping

Could Improve

–Crowded executive lounge
–Reported drop in quality standards

Cleanliness8.3

Overall, the cleanliness was acceptable, but there were mentions of some issues implying a downgrade.

Service9.8

Many reviews highlighted excellent service and staff interactions, showing a very positive sentiment.

Location9.3

The hotel's location was frequently praised, particularly its proximity to luxury malls and transport.

Room Quality8.8

Room quality was described as good; most rooms were comfortable with additional amenities.

Amenities8.8

Amenities were generally well-received, especially the availability of water and fitness equipment.

Value for Money8.8

The value for money was considered decent, though not extensively discussed.

Food and Beverage9.3

Food quality and availability were highlighted as positive aspects by multiple guests.

Overall Experience9.3

Overall experience was very positive, with many guests expressing a desire to return.

ewatak

Couples · Mar 2026

Perfectly adequate

Liked:I was upgraded to a corner (partial) harbour view, on the basis of my Bonvoy s tatus and their availability. It was a nice gesture, but because it was on a low floor, overlooking the busy Queensway traffic, (with audible noise) I asked to be moved to a higher floor, and the mountainside, (with much less traffic on Justice Drive). This was accomplished after I asked by phone twice, and eventually by going to Reception in person. Zarina at Reception fixed the change professionally and quickly, some 1 hour after checking in, and not receiving any response by phone. The room was a good size, and the 2 Queen beds comfortable. The bathroom facilities are very dated, and not much thought given to the old design as to where 2 guests can put down their toiletries; resolved by moving all the hotel clobber into the wardrobe. Again, only 1 luggage rack, so one suitcase remained on the floor throughout. I hope the renovations will address these basic necessities. JW Marriott is very well located in Pacific Place, with access to MTR and walkways to Central. We used the pool a couple of times when it was quiet and managed our 60 lengths workout. For a 5* hotel at around USD500 per night, this is in line with a generally expensive city. After renovation, (beginning in April), I expect the prices will increase dramatically. We did not use any F&B facilities, as they were busy and noisy. The staff were polite and professional, including the cleaning staff.

via tripadvisor

980JohnM980

Couples · Mar 2026

Save you money and stay somewhere else.

Liked:My wife and I stayed at this property recently and it was underwhelming . When I booked this hotel on the Marriott website, I chose a Harbor view room with breakfast included. As a Marriott Titanium Bonvoy member, I already knew what benefits I am entitled to so I did not expect much when checking in. Upon arrival from the airport, our luggage was quickly retrieved from the vehicle and we were escorted into the check in area of the hotel. The person was young and very welcoming. She confirmed my reservation and confidently stated we have been upgraded to a Harbor view room. I mentioned to her that I paid for harbor view room but received no response. She correctly stated that as a Bonvoy Titanium member, we would have access in the lounge for breakfast. I mentioned to her, I paid for a breakfast option and expected to have breakfast in the restaurant, far better than the lounge with my experience . She said that that rate means you would be entitled to breakfast in the lounge, I rolled my eyes but did not push the issue. The rooms are small and a bit outdated . Nice view of the Victoria harbor through the neighboring buildings . The bathroom are stocked well. Lounge breakfast was what I expected . Not very appetizing. As a westerner, I appreciate the western options but it was very limited. The usual runny scrabbled eggs, over cooked bacon and turkey sausage , I prefer pork. This hotel obviously panders toward Asian guests and I fully understand this as being in Asia. But, once in a while someone may pop in from the rest of the world. I can honestly say this was a poor experience and definitely will not stay at the JW Marriott Hong Kong in the future. Now, they may have a media department and will respond to this with a canned response with an apology and a we hope to see you again. Not a chance, so save your response !

via tripadvisor

Thomas

Solo Traveller · Mar 2026

EXCELLENT

Liked:EXCELLENT

Disliked:NOTHING

via Nuitee

Malcolm

Couple · Mar 2026

Great stay… service was excellent…Room was spacious and clean and everyone was very helpful!

Liked:It was an excellent stay. The staff were amazing! Service excellent.

Disliked:Nothing that I can think of.

via Nuitee

Location

How to Find Us

Pacific Place, 88 Queensway

Hong Kong · hk

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.