Hong Kong · hk
Jen Hong Kong by Shangri-La
8.6
Excellent1,768 reviews
Hong Kong · hk
Check-in / Check-out
From 02:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant
Location
Hong Kong, hk
Luxurious Accommodation with Breathtaking Views
Rooftop Pool and Fully-Equipped Gym
Indulge in a 16-metre rooftop pool offering stunning vistas of Victoria Harbour and a modern gym to keep up with your fitness routine.
Café Malacca - A Culinary Delight
Savor the flavors of Malaysian and Singaporean street-style cuisine at Café Malacca, a Bib Gourmand restaurant listed in the Michelin Guide 2014.
Book your stay at JEN Hong Kong by Shangri-La today to experience elegance, convenience, and exceptional service.
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Location
Policies
Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation. Please note that rates for extra beds do not include breakfast. Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station. Renovation work is taking place from Aug 2025 to Dec 2026 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Accommodations
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Guest Reviews
Excellent
1,768 reviews
Highlights
Could Improve
Mostly clean with some reviews noting a need for a makeover.
Staff received consistent praise for being friendly and helpful.
Great accessibility and close proximity to MTR station.
Rooms were generally comfortable, but some needed upgrades.
Good amenities, though some offered during renovation were unavailable.
Fair value considering the location and service quality.
High-quality breakfast and good dining options nearby.
Overall positive experiences with minor issues.
Marcin
Solo Traveller · May 2026
via Nuitee
Sandi
Solo Traveller · May 2026
Nice stay, very friendly staff good location, definitely to recommend.
via Nuitee
Tim
Solo Traveller · May 2026
Great base to explore Hongkong.
via Nuitee
robert
Family With Children · May 2026
via Nuitee
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