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Dorsett Wanchai, Hong Kong

Hong Kong, Hong Kong SAR China

Dorsett Wanchai, Hong Kong

8.2
Excellent4,069 reviews

387-397 Queen's Road East

387-397 Queen's Road East

  1. Hotels
  2. /Hotels in Hong Kong
  3. /Dorsett Wanchai, Hong Kong
WiFi availableFree WiFiRestaurantBarLaundryConcierge service

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center

Location

Hong Kong, Hong Kong SAR China

Luxurious Accommodation

Experience the elegance of Dorsett Wanchai, Hong Kong with spacious rooms featuring large windows and modern amenities. Choose from a variety of room themes offering stunning views and rejuvenating rain showers for a truly relaxing stay.

Convenient Location

Located in the vibrant Wan Chai Business District, our award-winning hotel is just a short walk from Causeway Bay MTR Station and close to popular attractions like Ocean Park and Stanley. Explore the bustling neighborhood and easily access transportation for a seamless travel experience.

Modern Facilities

Host your events in style with our refurbished meeting rooms accommodating up to 200 guests. Stay active at the chic gym room and unwind at the 3T Bar with a selection of cocktails and wines. Enjoy in-room dining with our room service for a comfortable and convenient stay.

Book your luxurious stay at Dorsett Wanchai, Hong Kong for a memorable experience!

Loading rooms and rates...

Location

How to Find Us

387-397 Queen's Road East

Hong Kong, Hong Kong SAR China

+852 3552 1111

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note name change is not allowed and room rental will be held up on the provided credit card (Guest's Own Credit Card). Please note that the same credit card used for booking must be presented at the time of check-in. The name on the credit card must be the same as the guest checking-in. Guests are required to show a photo identification and credit card upon check-in. Kindly note for shuttle service destinations including IFC-> Central Harbourfront Event Space, HKAEL Hong Kong Station and Causeway Bay MTR Station / Causeway Bay Plaza 2. Please note that the hotel was formerly Cosmopolitan Hotel Hong Kong prior to October of 2016. Please note that all Special Requests are subject to availability and additional charges may apply. The property is a 100% indoor smoke-free hotel, there is an outdoor area within the hotel where smoking is allowed, which is outside the 3T bar on G/F, next to reception counter. Please contact the property directly if you require a guest name change. For non-refundable bookings, making changes to personal information is not allowed. An additional hotel accommodation tax of 3% will be charged upon the announcement of its implementation by the local government. Long Stay package's room type including housekeeping service once per week, additional cleaning service will be charged, please check with hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.2

Excellent

4,069 reviews

Highlights

  • +Convenient location
  • +Friendly staff

Could Improve

  • –Cleanliness issues
  • –Room size and quality concerns
Cleanliness7.7

Multiple reviews indicated issues with cleanliness and room conditions.

Service8.6

Some issues with front desk staff noted, but housekeepers were reported as pleasant.

Location9.2

Multiple reviews praised the location as very convenient.

Room Quality7.6

Complaints regarding noise and outdated rooms were noted.

Amenities8.2

Facilities and shuttle bus were positively mentioned.

Value for Money7.6

General sentiment indicated some guests felt it was not worth the price.

Food and Beverage8.2

Positive feedback on breakfast offerings was noted.

Overall Experience8.6

Overall feedback was mixed, but location and some staff interactions were positive.

Jun Liang

Family With Children · Oct 2026

6

comfortable but can be improved.

Liked:The staff were friendly, welcoming, and always willing to assist whenever needed. The hotel also provided a safe and secure environment, which made the stay more reassuring and comfortable.
Disliked:The hotel was not wheelchair- or stroller-friendly. There was no proper sheltered ramp access leading to the main entrance, making it difficult for guests with mobility needs to enter the hotel comfortably and safely. The lift was also too small and lacked an automatic door sensor, causing the doors to close before guests could enter or exit comfortably. Additionally, the bathroom in the room was poorly designed, with a raised step at the shower area that could pose a safety risk, particularly for wheelchair users and those with mobility difficulties. The bathroom itself was also too small, making it inconvenient and challenging to navigate. Overall, the hotel's accessibility facilities and room design need significant improvement to better accommodate guests with disabilities, families with strollers, and those with mobility challenges.

Cho

Couple · Oct 2026

6

Good location but stay away from the the cemetery facing rooms

Liked:Good location and comfortable
Disliked:Mishearing when they say facing ‘church yard’ which is in fact a hillside cemetery that made us feel uncomfortable

Nephar

Family With Children · Oct 2026

10

Good value

Liked:Staff was friendly and helpful. Property was very clean. The room was comfortable. A bit pricey compared to other hotels but very convenient.

Preya

Extended Group · Oct 2026

8

The staff were friendly.

Liked:Location
Disliked:The rooms were a little smaller in size for three people to share.

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