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Cosmo Hotel Hong Kong by Dorsett Hotels

Hong Kong · hk

Cosmo Hotel Hong Kong by Dorsett Hotels

7.6
Very Good825 reviews
  1. Hotel Collection
  2. /Hotels in Hong Kong
  3. /Cosmo Hotel Hong Kong by Dorsett Hotels
Concierge serviceFree beach shuttleFitness facilities (surcharge)Non-smoking roomsAir conditioningRoom service

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Room service, Terrace

Location

Hong Kong, hk

Stylish Boutique Hotel in the Heart of Hong Kong

Convenient Location: Situated between Causeway Bay and Wan Chai, just a short walk from Times Square Shopping Mall and Causeway Bay MTR Station.

Modern Amenities: Enjoy free WiFi, complimentary coffee at Breeze Cafe, and Grab-and-Go Breakfast at Nooch Bar.

Comfortable Rooms: Relax in cosy rooms with large windows, flat-screen TV, and tea/coffee facilities. Plus, daily herbal tea and hand sanitizer for extra comfort.

Ready to experience the perfect blend of style and convenience? Book your stay at Cosmo Hotel Hong Kong now!

Loading rooms and rates...

Location

How to Find Us

375-377 Queen's Road East

Hong Kong · hk

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The hotel has a 100% indoor smoke-free policy. Smoking is only allowed in certain outdoor areas of the hotel. The hotel reserves the right to pre-authorize guests' credit card for the entire period of stay prior to arrival. If a debit card is provided for such purpose, the related amount will be deducted by the bank during the pre-authorizing process, and the hotel shall not be responsible for this under any circumstances. Guests are required to show a photo identification and the same credit card used for booking at the time of check-in. The name on the credit card must be the same as the guest checking-in. All special requests are subject to availability and additional charges may apply. If you wish to change guest names or add guest names after your reservation is confirmed, please contact the hotel directly for information. For nonrefundable bookings, making changes to personal information is not allowed. For shuttle service destinations include IFC-> Central Harbourfront Event Space, HKAEL Hong Kong Station and Causeway Bay MTR Station / Causeway Bay Plaza 2.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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COSMO HOTEL HONG KONG BY DORSETT HOTELS

Guest Reviews

What Guests Say

7.6

Very Good

825 reviews

Highlights

  • +Friendly service
  • +Great location

Could Improve

  • –Poor cleanliness
  • –Bad breakfast quality
Cleanliness6.6

The cleanliness of the first room was poor with signs of dust and dirty cups, needing attention.

Service9.1

Most reviews point to friendly and helpful service from staff.

Location9.1

Guests frequently praised the excellent location close to public transport and attractions.

Room Quality7.6

Rooms were reported as old and dated, with some mentioning issues like windows that wouldn't open.

Amenities7.1

Limited amenities were highlighted, including non-functioning mini fridges and a lift out of order.

Value for Money7.6

Overall value for money was questioned considering the quality of the breakfast and room conditions.

Food and Beverage5.6

Breakfast received consistently negative feedback for being inadequate and poorly prepared.

Overall Experience8.2

Despite issues, many guests enjoyed their stay due to location and service.

Monserrat

Solo Traveller · May 2026

5

Functional

Liked:I like the location of the hotel
Disliked:The staff is not welcoming and the facilities are old fashion and have an overall cheap look.

via Nuitee

63quiques

Business · May 2026

4

Hotel con máscara!!!

Liked:Hotel que la recepción parece un hotel moderno, pero detrás está algo que no te gustara. Se trata de un hotel abandonado, todo es muy viejo y roto. Moqueta sucia y rota por las habitaciones y pasillos. Muebles rotos- mordidos… no hay enchufes salvo un cable por medio de la mesa. Las ventanas no cierran, son muy antiguas de hierro y no funcionan. El baño sucio y donde la ducha no funciona, y la pila toda sucia con marcas de no haberse limpiado. Llevo dos semanas viajando por China y es el PEOR hotel en el que he estado, siendo en sí mismo de los más caros por noche 150€/noche. El desayuno incluido, es un puesto en la entrada del lobby con una bandeja de cartón con dos trozos de pepino, un cereal y un bollo de pan ( modo cárcel) y dos jarras con café y leche. Pregunta al hotel, por esto que ponen de desayuno, cobran???? Espero que tomen nota y mejoren todo… es una sensación mala ir a ver Hong Kong y encontrarse con algo asi… no ayuda nada, el servicio deben de cambiarlo, para mí es un engaño totalmente!! NO VAYAN A ESTE HOTEL!!!!!! Pensaba que sería algo diferente, ya que leí algún comentario suave del estado pero decidí verificarlo porque en una ciudad como Hong Kong(isla) no podía ser verdad, pero me equivoqué… es realmente un desastre. No cometan mi error y contraten el hotel, no se sentirán cómodos. —————-English The hotel's lobby looks like a modern hotel, but behind it lies something you won't like. It's an abandoned hotel; everything is very old and broken. The carpet is dirty and torn throughout the rooms and hallways. The furniture is broken and chewed up… there are no outlets except for a single cable running across the table. The windows don’t close; they’re very old iron ones and don’t work. The bathroom is dirty, the shower doesn’t work, and the sink is filthy with marks showing it hasn’t been cleaned. I’ve been traveling in China for two weeks, and this is the WORST hotel I’ve stayed in—and it’s one of the most expensive at €150 per night. The included breakfast is a stand at the lobby entrance with a cardboard tray holding two slices of cucumber, a box of cereal, and a bread roll (prison-style), plus two pitchers of coffee and milk. Ask the hotel: do they actually charge for this so-called breakfast???? I hope they take note and improve everything… it’s a terrible feeling to go to see Hong Kong and run into something like this… it doesn’t help at all; they need to change the service—to me, it’s a total scam!! DO NOT GO TO THIS HOTEL!!!!!! I thought it would be different, since I read some mild comments about the conditions, but I decided to check it out because in a city like Hong Kong (the island), it couldn’t be true—but I was wrong… it’s really a disaster. Don’t make my mistake and book this hotel; you won’t feel comfortable.

via tripadvisor

Alejandro

Solo Traveller · May 2026

1

Ditch this place - it will ruin your stay in HK

Liked:Location
Disliked:The room was outdated, the AC was out of control, it was the North Pole in there. The mattress as old as when the UK signed the 100 year lease. The staff unfriendly, especially in your sister hotel down the street where I was supposed to get a lift to the train station, which never happened because the staff ignored me knowing I needed the lift. On top of that, I was offered a cab paid by the Hotel, and when I got to the train station the cab insisted I pay him since the hotel was not going to cover the bill. Truly, a sad sad e,perience.

via Nuitee

P6215RRthomasl

Solo Travel · May 2026

10

Nice experience with Cosmo Hotel in Hong Kong

Liked:I go to Hong Kong a few times a year for the past 10+ years. I have been staying in this Cosmo hotel for many many times and many years. My experience has been great, particularly this time when I checked in with Ms. Alice Cho; I found her to be friendly and helpful, especially for what I went through the long day in my traveling.

via tripadvisor