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Charterhouse Causeway Bay

Hong Kong · HK

Charterhouse Causeway Bay

7.3
Very Good532 reviews
  1. Hotel Collection
  2. /Hotels in Hong Kong
  3. /Charterhouse Causeway Bay
WiFi availableFree WiFiRestaurantLaundryConcierge serviceNon-smoking rooms

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, 24-hour front desk

Location

Hong Kong, HK

Convenient Location

Situated between Wan Chai and Causeway Bay, Charterhouse provides easy access to both business and shopping districts. Just a short stroll from Times Square Mall, guests can immerse themselves in the vibrant city life.

Modern Comfort

The hotel offers contemporary air-conditioned rooms adorned with cozy lighting and wooden accents. With amenities like satellite TV, minibar, and personal safe, guests can unwind in style after a day of exploration.

Well-Equipped Facilities

From a fitness center for health enthusiasts to a tour desk for adventure seekers, Charterhouse caters to diverse needs. Additionally, with a business center and laundry services, guests can attend to work matters and travel arrangements seamlessly.

Experience the best of Hong Kong at Charterhouse - book now for a memorable stay!

Loading rooms and rates...

Location

How to Find Us

209-219 Wanchai Road

Hong Kong · HK

+852 2833 5566

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

We are a 100% smoke-free Hotel. NO breakfast will be provided until further notice. All the bookings with 3 rooms or above (group bookings), cancelation or amendment must be received 7 days prior to arrival, otherwise, one night room rental penalty per room will be charged for late cancelation or amendment. For all nonrefundable bookings, they cannot be canceled or amended once the bookings are made. In addition, the name on the credit card must match the guest’s name for checking in. The credit card used for booking must be presented upon check-in for verification. Otherwise, the hotel reserves the right to deny the booking and collect the payment from the guest (in cash or another new credit card) in order to activate the booking again and hotel shall refund the previous collected payment. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.3

Very Good

532 reviews

Highlights

  • +Good location
  • +Friendly staff

Could Improve

  • –Dirty rooms
  • –Poor ventilation
  • –Old infrastructure
Cleanliness5.5

Specific sentiment implies numerous complaints about cleanliness, particularly regarding dirty rooms.

Service8.5

Staff was friendly and welcoming, providing a positive service experience.

Location8.5

Positive remarks about location being convenient and close to various amenities.

Room Quality6.5

Mixed sentiments due to complaints about old rooms, poor ventilation, and unpleasant smell.

Amenities6.5

Limited amenities mentioned, including absence of microwaves and insufficient electrical outlets in some rooms.

Value for Money7.5

Some guests felt that while the value was acceptable for a short stay, overall costs seemed inflated.

Food and Beverage8.0

No specific feedback about food, thus allocation based on standard expectations for hotels.

Overall Experience7.5

Generally mixed; some enjoyed their stay while others expressed significant concerns.

Christo

Couple · Sep 2026

10

Very nice

Liked:Everything
Disliked:Nothing comes to mind

via Nuitee

RJ

Solo Traveller · Aug 2026

8

2nd Time Staying Here. Location & Price Seals The Deal.

via Nuitee

Christo

Solo Traveller · Aug 2026

10

My stay is great. Booking.com on the other hand not so great

Liked:Excellent service
Disliked:I liked everything

via Nuitee

Duchard

Couple · Aug 2026

1

Great location but not recommended!

Liked:The location was superb! There were bus lines that ran directly to the ferry (in front of the hotel).
Disliked:The furniture was outdated. There was a sign advertising “Free drinks” for guests staying two nights or more, but when I asked a staff member about it, she said we would have to forgo room cleaning that day in order to qualify, which felt like false advertising. The gym was also disappointing, with very little space to move around and several broken machines. The hotel informed us that they would not provide complimentary amenities such as water bottles or toothbrushes, though these items were available for purchase in a vending machine located inside the gym. The beds were uncomfortable, and the pillows were of poor quality. Overall, I would not recommend this hotel to anyone.

via Nuitee

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