Name: Charterhouse Causeway Bay
Address: 209-219 Wanchai Road, Hong Kong
Rating: 7.3

Charterhouse Causeway Bay, Hong Kong | Member Rates | Dyme

RestaurantConcierge serviceFitness facilities (surcharge)Non-smoking roomsAir conditioningFamily rooms

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Restaurant, Family rooms, Lift / Elevator

Location

Hong Kong, hk

Convenient Location

Situated between Wan Chai and Causeway Bay, Charterhouse provides easy access to both business and shopping districts. Just a short stroll from Times Square Mall, guests can immerse themselves in the vibrant city life.

Modern Comfort

The hotel offers contemporary air-conditioned rooms adorned with cozy lighting and wooden accents. With amenities like satellite TV, minibar, and personal safe, guests can unwind in style after a day of exploration.

Well-Equipped Facilities

From a fitness center for health enthusiasts to a tour desk for adventure seekers, Charterhouse caters to diverse needs. Additionally, with a business center and laundry services, guests can attend to work matters and travel arrangements seamlessly.

Experience the best of Hong Kong at Charterhouse - book now for a memorable stay!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.3

Very Good

511 reviews

Highlights

+Good location
+Friendly staff

Could Improve

–Dirty rooms
–Poor ventilation
–Old infrastructure

Cleanliness5.5

Specific sentiment implies numerous complaints about cleanliness, particularly regarding dirty rooms.

Service8.5

Staff was friendly and welcoming, providing a positive service experience.

Location8.5

Positive remarks about location being convenient and close to various amenities.

Room Quality6.5

Mixed sentiments due to complaints about old rooms, poor ventilation, and unpleasant smell.

Amenities6.5

Limited amenities mentioned, including absence of microwaves and insufficient electrical outlets in some rooms.

Value for Money7.5

Some guests felt that while the value was acceptable for a short stay, overall costs seemed inflated.

Food and Beverage8.0

No specific feedback about food, thus allocation based on standard expectations for hotels.

Overall Experience7.5

Generally mixed; some enjoyed their stay while others expressed significant concerns.

Aswin

Solo Traveller · Jun 2026

Liked:Location and nearby market

Disliked:We showed up early, but they told us pretty bluntly to just come back at check-in time.

via Nuitee

Uli

Solo Traveller · Jun 2026

Cheap place, no bill offered

via Nuitee

Christo

Couple · Jun 2026

Very satisfying and well located to all amenities

Liked:Everything

Disliked:Nothing

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Pakkirisamy

Solo Traveller · May 2026

Staff initiative was very positive.

Liked:Staff was very helpful when I had a problem with room I checked in inintially/

Disliked:NA

via Nuitee

Location

How to Find Us

209-219 Wanchai Road

Hong Kong · hk

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

We are a 100% smoke-free Hotel. NO breakfast will be provided until further notice. All the bookings with 3 rooms or above (group bookings), cancelation or amendment must be received 7 days prior to arrival, otherwise, one night room rental penalty per room will be charged for late cancelation or amendment. For all nonrefundable bookings, they cannot be canceled or amended once the bookings are made. In addition, the name on the credit card must match the guest’s name for checking in. The credit card used for booking must be presented upon check-in for verification. Otherwise, the hotel reserves the right to deny the booking and collect the payment from the guest (in cash or another new credit card) in order to activate the booking again and hotel shall refund the previous collected payment. A deposit may be required at the property.

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