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Hilton Garden Inn Chesapeake/Suffolk

Suffolk · US

Hilton Garden Inn Chesapeake/Suffolk

8.4
Excellent467 reviews
  1. Hotel Collection
  2. /Hotels in Suffolk
  3. /Hilton Garden Inn Chesapeake/Suffolk
WiFi availableFree WiFiParkingFree ParkingRestaurantBar

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Suffolk, US

Modern Hotel in Suffolk, Virginia

Convenient Location: Situated in the Harbour View Commerce Park, offering shopping, dining, and entertainment options.

Comfortable Amenities: Enjoy spacious guestrooms with microwaves and mini-refrigerators, on-site fitness center, in-room coffeemakers, 24-hour convenience store, and indoor swimming pool.

Near Major Corporations: Close proximity to Lockheed Martin, Northrop Grumman, and Boeing offices, just a short drive from downtown Norfolk.

Book your stay at the Hilton Garden Inn Chesapeake/Suffolk for a relaxing and convenient experience.

Loading rooms and rates...

Location

How to Find Us

5921 Harbour View Boulevard

Suffolk · US

+1 757-484-9001

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

467 reviews

Highlights

  • +Cleanliness
  • +Location
  • +Service

Could Improve

  • –Amenities
  • –Food and Beverage
  • –Management Issues
Cleanliness7.9

Several reviews mention issues with cleanliness, including a stained chair and poor maintenance.

Service9.2

Most staff were friendly, but some interactions were negative, particularly with management.

Location9.4

Multiple reviews highlight the convenient location as a major pro.

Room Quality8.3

Comments indicate that the rooms are comfortable, but there were issues with maintenance.

Amenities7.4

Several amenities were not as advertised or did not function properly.

Value for Money8.3

Some discrepancies in amenities suggest less value for money than expected.

Food and Beverage7.9

Breakfast was noted as not included, impacting the overall food value.

Overall Experience8.8

General enjoyment was expressed, but tempered by several negative aspects.

Allison

Family With Children · Sep 2026

2

I won’t be back

Liked:The location.
Disliked:The property was very dirty, pool was unclean, hot tub was out of service. We stopped at the bar, bugs in liquor bottles. When requesting new bedding and hand soap for the bathroom that was empty, we had to go get it and take it to our room. Short staffed and rooms keys were not working cause major delays in check in and service

via Nuitee

Shanea

Family With Children · Sep 2026

4

Bad

Liked:)I was given a roomnand the bathroon was not clean. There were 3 housekeepinf employeea exactlt outside my roo fussing aboutbwhobwas suppose to clean my room. I had to go to the check in desk 3 times to inquire just to be told we are working on it. Finally , I asked for the manager who actes like he didnt know what to do. I suggested how about you give me another room. Finally got my room and had to rush to get dress to make it to my event. It was totally uprofessional and no compensarion was offered and no apology from the manager. The housekeeper had the audacity to ask did I get the room clean and she was trying to help me out . Where does this happen in the hospitality business?
Disliked:)I was given a roomnand the bathroon was not clean. There were 3 housekeepinf employeea exactlt outside my roo fussing aboutbwhobwas suppose to clean my room. I had to go to the check in desk 3 times to inquire just to be told we are working on it. Finally , I asked for the manager who actes like he didnt know what to do. I suggested how about you give me another room. Finally got my room and had to rush to get dress to make it to my event. It was totally uprofessional and no compensarion was offered and no apology from the manager. The housekeeper had the audacity to ask did I get the room clean and she was trying to help me out . Where does this happen in the hospitality business?

via Nuitee

Iversen

Couple · Aug 2026

10

Overall, Great Rest

Liked:Bed was so comfortable. I wish pricing would be the same at the counter as if would be on an app. Went to the desk at the hotel and she had nothing, but my son checked an app and they had a room at your hotel for $70 less.
Disliked:See above

via Nuitee

perfectg2026

Business · Aug 2026

10

Very pleasant

Liked:Very clean, professional, friendly staff

via tripadvisor

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