InterContinental Grand Ho Tram by IHG

Multiple reviews note rooms and grounds as very clean and 'up to US standards'; pools and property described as immaculate.

Repeated praise for exceptionally kind, dedicated and helpful staff across check-in, restaurants and pool; staff went out of their way for a guest with disabilities.

Beautiful ocean views and relaxing setting but described as secluded with no village within walking distance and nearby plaza feeling like a 'ghost town'.

Rooms described as stunning, large, spacious with good ocean views and strong interior design and artwork.

Excellent pools, well-managed pool area, good gym and spa; property offers multiple on-site outlets and facilities, though some small missing items noted (e.g., no beach slippers).

Generally high-quality service and facilities but several guests called out overpriced food and other services, reducing perceived value.

Breakfast described as plentiful and varied and some dinner outlets (Chinese restaurant) praised, but guests reported overcrowded breakfasts, occasional closures of breakfast rooms and some mediocre food court options.

Many guests described an overall 'amazing' and relaxing stay with exceptional staff and beautiful grounds, offset slightly by crowding at breakfast and seclusion of location.