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Red Roof Inn Rochester - Henrietta

Henrietta · us

Red Roof Inn Rochester - Henrietta

7.2
Very Good801 reviews
  1. Hotel Collection
  2. /Hotels in Henrietta
  3. /Red Roof Inn Rochester - Henrietta
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingElectric bicycle charging stationNon-smoking rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Offsite parking discounted rates available, Electric bicycle charging station, Parking, Non-smoking rooms, Air conditioning, Pets allowed

Location

Henrietta, us

Convenient Location

Situated near Interstate 90 and Interstate 390, the Rochester Red Roof Inn in Henrietta provides easy access to major routes, making travel a breeze.

Comfortable Accommodations

Experience a cozy stay in our non-smoking rooms featuring plush bedding, a flat-screen TV, and convenient amenities like a work desk and en suite bathroom.

24-Hour Service and Amenities

Enjoy round-the-clock assistance with our 24-hour front desk and satisfy your cravings with our on-site vending machines offering a variety of drinks and snacks.

Book your stay at Rochester Red Roof Inn today for a delightful and stress-free experience.

Loading rooms and rates...

Location

How to Find Us

4820 West Henrietta Road

Henrietta · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property is now accepting cash as a form of payment. One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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RED ROOF INN ROCHESTER - HENRIETTA

Guest Reviews

What Guests Say

7.2

Very Good

792 reviews

Highlights

  • +Location
  • +Staff helpfulness

Could Improve

  • –Cleanliness issues
  • –Poorly maintained facilities
Cleanliness5.2

Multiple reviews highlighted issues with cleanliness including bugs, body fluids, and filthy conditions.

Service9.2

Staff received praise for their professionalism and helpfulness, despite service issues.

Location8.7

Positive comments about proximity to major roads and convenience.

Room Quality6.2

Comments indicate the rooms were poorly maintained and sometimes unacceptable.

Amenities7.2

Limited amenities and issues like missing hangers and poor facility maintenance.

Value for Money7.7

Some value recognized in low cost, though quality issues present.

Food and Beverage6.2

No breakfast offered and limited dining options.

Overall Experience7.2

Overall experience mentioned as uncomfortable and not worth returning.

Phyllis

Couple · May 2026

1

It was horrible.

Liked:Nothing
Disliked:It was loud all night. People outside our door talking loudly til 5am. People next door inappropriately loud. Volume on their TV loud. TV did not work when we got there. Power strip behind TV was busted. Cracked where you could see electric wires inside it. It was a horrible stay and will never stay again. Will not recommend to anyone.

via Nuitee

Harold

Couple · May 2026

2

We do not recommend this facility as it exists!!!!!

Liked:Location is good. Nothing else
Disliked:Everything else. Stairs to second floor loose. Open rusty nails exposed. Huge pot holes in parking lots. Room surfaces sticky.

via Nuitee

Robert

Couple · May 2026

3

Won't go back there again.

Disliked:there was no lightbulb in the bedside lamp. The sheets had gross stains on them.

via Nuitee

STEVEN

Solo Traveller · May 2026

1

It made me nauseous.. sick to my stomach. Gross!

Liked:Nothing good.
Disliked:For $160, the room was disgusting. Smelled heavily of cigarette smoke, mattress and under bed was gross, toilet seat was broken and couldnt use it, no toilet paper holder, tub didn't drain, hair dryer was melted and didnt work, no tissue/kleenex, direct tv service didn't work/picture kept freezing. Fire the cleaning staff! Never again, ever.

via Nuitee