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#593, 1401 Lavaca Street, Austin, TX 78701.
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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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Residence Inn by Marriott Helena

Helena · us

Residence Inn by Marriott Helena

9.2
Exceptional205 reviews
  1. Hotel Collection
  2. /Hotels in Helena
  3. /Residence Inn by Marriott Helena
Offsite parking discounted rates availableOffsite parking discounted rates availableCovered parkingSecured parkingFamily roomsPets allowed

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Family rooms, Pets allowed, Grocery deliveries, Staff adhere to local safety protocols, Guest rooms disinfected between stays

Location

Helena, us

Luxurious Suites with Fully Equipped Kitchens

Indulge in the comfort of spacious suites with fully equipped kitchens at Residence Inn by Marriott Helena. Whether you're staying for business or leisure, our suites provide the convenience of home with a touch of luxury.

Relaxation and Recreation

Unwind and rejuvenate in our indoor swimming pool and jacuzzi, or keep up with your workout routine in the gym. Families can enjoy quality time together at the children's pool. At Residence Inn, we cater to all your relaxation and recreation needs.

Delightful Dining Experience

Start your day right with a hot breakfast served daily, and mingle with other guests at our evening social hour featuring snacks and drinks. Additionally, take advantage of our free grocery delivery service for a hassle-free stay.

Experience comfort, relaxation, and convenience at Residence Inn by Marriott Helena. Book your stay now for a memorable experience.

Loading rooms and rates...

Location

How to Find Us

2500 East Custer Avenue

Helena · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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RESIDENCE INN BY MARRIOTT HELENA

Guest Reviews

What Guests Say

9.2

Exceptional

205 reviews

Highlights

  • +Friendly staff
  • +Clean rooms
  • +Great breakfast
  • +Good location

Could Improve

  • –Pool closed
  • –Hot water issue
  • –Inadequate kitchen staff
Cleanliness9.3

Room was very clean and well maintained.

Service9.8

Staff was friendly, accommodating, and attentive.

Location9.3

Convenient location with shopping nearby.

Room Quality9.3

Spacious and well-decorated rooms.

Amenities8.3

Pool and hot tub were closed during stay.

Value for Money9.3

Great offerings for the price with good quality.

Food and Beverage8.8

Breakfast had variety but also reported as bad by some.

Overall Experience9.5

Overall experience was positive despite minor issues.

Linda

Couple · Jan 2026

5

Room was fine EXCEPT lack of hot water and staff did not care we were incovenienced - will affect !

Liked:Did not partake
Disliked:NO HOT WATER IN ROOM - Staff knew of the problem with boiler and did not advise on check in. When complaint lodged at check out, NO offer to accommodate / discount / comp room ! Unable to shower before leaving !!!

via Nuitee

Nancy

Couple · Jan 2026

9

we felt at home and staff was exceptional!!!!

Disliked:Choices of milk and yogurts at breakfast. Skim, 2%, flavored yogurts. Were limited. I appreciate better dairy.

via Nuitee

JAMES

Couple · Jan 2026

8
Liked:average
Disliked:not the style room i expected

via Nuitee

Chris

Family With Children · Jan 2026

10
Liked:Property and room
Disliked:Pool and hot tub was closed And breakfast was disgusting and kitchen staff were cussing and looked like meth addicts

via Nuitee