Residence Inn by Marriott Helena | Member Rates

Name: Residence Inn by Marriott Helena
Address: 2500 East Custer Avenue, Helena, MT 59602
Rating: 9.2

Residence Inn by Marriott Helena | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingFamily roomsPets allowed

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Family rooms, Pets allowed, Grocery deliveries, Staff adhere to local safety protocols

Location

Helena, us

Walkability

Walk

Bike

Luxurious Suites with Fully Equipped Kitchens

Indulge in the comfort of spacious suites with fully equipped kitchens at Residence Inn by Marriott Helena. Whether you're staying for business or leisure, our suites provide the convenience of home with a touch of luxury.

Relaxation and Recreation

Unwind and rejuvenate in our indoor swimming pool and jacuzzi, or keep up with your workout routine in the gym. Families can enjoy quality time together at the children's pool. At Residence Inn, we cater to all your relaxation and recreation needs.

Delightful Dining Experience

Start your day right with a hot breakfast served daily, and mingle with other guests at our evening social hour featuring snacks and drinks. Additionally, take advantage of our free grocery delivery service for a hassle-free stay.

Experience comfort, relaxation, and convenience at Residence Inn by Marriott Helena. Book your stay now for a memorable experience.

Neighbourhood

What’s Nearby

Old Salt Outpost

3.4 miles

This eatery specializes in burgers, beef fat potatoes, and homemade sauces.

4.5

Brewhouse

3.1 miles

A lively spot offering globally influenced American fare and craft beers in a setting with TVs and vintage signs.

4.3

Chili's Grill & Bar

0.8 miles

A family-friendly chain serving classic Tex-Mex and American fare in a Southwestern-style setting.

3.6

Shellie's Country Cafe

1.6 miles

This 24/7 roadside joint offers family-style American meals, all-day breakfast, and housemade pies.

4.5

Costco Wholesale

0.8 miles

A membership-only warehouse club offering a wide variety of products in bulk.

The Home Depot

0.8 miles

A major American retailer of home improvement products and services.

Target

1.1 miles

A large American retail corporation selling a wide range of products.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.2

Exceptional

210 reviews

Highlights

+Friendly staff
+Clean rooms
+Great breakfast
+Good location

Could Improve

–Pool closed
–Hot water issue
–Inadequate kitchen staff

Cleanliness9.3

Room was very clean and well maintained.

Service9.8

Staff was friendly, accommodating, and attentive.

Location9.3

Convenient location with shopping nearby.

Room Quality9.3

Spacious and well-decorated rooms.

Amenities8.3

Pool and hot tub were closed during stay.

Value for Money9.3

Great offerings for the price with good quality.

Food and Beverage8.8

Breakfast had variety but also reported as bad by some.

Overall Experience9.5

Overall experience was positive despite minor issues.

Misti

Family With Children · Jun 2026

It was a decent place to sleep and the staff was friendly.

Liked:The room was spacious. The staff was friendly.

Disliked:I booked through here and then two days before going found out they were starting renovations so the pool was closed. Only reason I booked here. Then in the morning you could hear all the work being done. That’s okay I understood.

via Nuitee

Patti

Solo Traveller · Jun 2026

Nice Hotel

Liked:Very clean, good breakfast

Disliked:No maid service came on our second day.

via Nuitee

April

Family With Children · May 2026

Liked:Nice location and room was nice

Disliked:Pool and hot tub not working

via Nuitee

Theresa

Family With Children · Apr 2026

Have stayed at Marriotts over 100 times in my life and never was treated or had a facility in this condition the entire

Liked:It was close to the nursing facility

Disliked:False marketing. Pictures of pool etc on page 1 of listing. Doesn’t say pool is not operating or being renovated. Drove 6 hours promising 3 small children a pool to play in to find out at the reception desk that is wasn’t in operation. Asked to cancel booking. Desk agent said no. Would charge me full price no matter what. Went to room to put tired children to bed at 8pm ish just to find that the linens on both the pull out couch/bed (covered in popcorn and other stuff) and king bed ( dirt on sheets and pillows case) were not cleaned prior to us arriving. Went to desk to get help. Lees than helpful desk agent said we would have to wait until your van driver returned from wherever he was to change the sheets. Asked for a discount again your desk agent said no

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Residence Inn by Marriott Helena

LowHigh

High Carbon

No specific sustainability information is publicly available for this property. [Note: Practices reported but not independently verified.]

The hotel is a smoke-free property

The hotel offers a complimentary hot breakfast buffet

The hotel provides a free airport shuttle service during limited hours

The hotel features a 24-hour fitness center

The hotel offers 24-hour laundry facilities

The hotel has a business center

The hotel provides a complimentary reception

The hotel offers a free grocery shopping service

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

2500 East Custer Avenue

Helena · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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