Tru By Hilton Harrisonburg, Va

Multiple reviews repeatedly call the property 'very clean', 'neat and clean', and 'clean facility'; cleanliness is a clear strength.

Staff repeatedly described as polite, welcoming and accommodating (front desk praised, named staff 'Sherri' cited); service is consistently positive.

Several reviewers cite excellent, convenient location (close to I-81, JMU, Walmart, restaurants and highway access); location is a major positive.

Mixed to negative comments: comfortable beds but issues noted (pillows too soft/too large, bed height, no drawers/closet, poor lighting, jammed shade, peeling wallpaper, loud A/C/elevator); room quality is uneven.

Basic complimentary toiletries provided and blackout shades praised, but guests reported no pool, some extra deposit/bottled-water charges and limited in-room storage; amenities are adequate but limited.

Many guests note 'great price' or 'good price' for a newer/hip property, though a few cite high pet fees and an extra refundable deposit as negatives; overall value leans positive.

Breakfast repeatedly criticized (tasteless eggs, mediocre sausage/pancakes, bitter coffee) though a few guests said the breakfast was 'good' or 'okay'; F&B is the weakest operational area.

Most stays described as pleasant, peaceful, comfortable and recommendable due to cleanliness, staff and location, despite some room and breakfast issues; overall experience is positive.